Fast food managers oversee the day-to-day operations of a fast food location. At various times during a typical workday, they supervise food preparation, customer service interactions, and any personnel issues. Additionally, they are also responsible for planning, scheduling, and ordering food products and other needed supplies. Because of the consistency of menu and this industry’s ability to track customer traffic data, much of the ordering, hiring, and scheduling decision-making for a fast food manager can be streamlined and automated; however, the manager still conducts needed oversight and analysis. Fast food managers also must seek and interview new applicants to fill positions that frequently experience high job turnover. The manager must also have strong working knowledge of the tasks in his or her store to help ensure efficiency and execution.
Fast food restaurants are typically individual locations that are part of multinational chains and franchisees; the fast food manager’s goal is to ensure that his or her restaurant creates food product and offers service in a way that meets the standards of the company's brand. They typically work full time in a fast-paced commercial restaurant setting, although overtime may be required.
Previous experience in a similar environment is typically needed for this position. Previous managerial experience - and/or experience at that specific chain - may be required or preferred. Some vocational education may be preferred by some employers for higher-level management jobs in this field.
Fast Food Manager Tasks
Schedule employee shifts and administer payroll.
May develop business plans, marketing plans, or manage restaurant finances.
Oversee preparation of food to make sure it meets quality and health standards.
Hire, train, and supervise staff to correctly prepare food and provide customer service.