Field representatives may complete a wide variety of tasks outside of their company's headquarters; these assignments can range from finding new employees to finding new customers to installing or fixing equipment. Regardless of the tasks performed, field representatives are responsible for reaching and building positive relationships with a large number of external individuals. Many field representatives are responsible for finding new customers; these representatives must be knowledgeable about their company's products and services, as well as able to generate interest and sales. Field representatives may use different methods to connect with individuals outside of their company, such as job fairs to help locate new employees and malls or sports stadiums to sell products. These professionals may also perform tasks such as installing and fixing equipment, which requires knowledge of equipment function and repair techniques.
Experience and education requirements for field representative jobs vary based on the company and position. Companies typically perform some form of on-the-job training to ensure employees are prepared to handle the field representative's functions. Field representatives must have strong interpersonal and communication skills to communicate effectively with current and/or potential customers; proficiency with basic computer programs such as the Microsoft Office suite may be needed as well.
Field Representative Tasks
Visit clients and sites to inventory, audit and ensure floor plans and technical specifications are accurate.
Recommend updates, improvements and strategic changes to management.
Monitor competition and investigate potential clients for market knowledge.
Explain and sell products to potential clients, including ensuring fit.