Field Service Director Salary
The average salary for a Field Service Director is $84,039 per year. A skill in Operations Management is associated with high pay for this job.
Job Description for Field Service Director
Field service directors oversee the daily operations of a service provided by a company and direct the activities of those who provide the service to customers. These directors are also responsible for scheduling and coordination, as well as risk assessments for potential jobs and ongoing projects, and they must ensure that all tasks are carried out in a safe and efficient manner.Read More...
Field service directors may be responsible for acquiring the tools, manpower, and other necessary equipment to perform the field service, and they may conduct research to identify the most efficient techniques and whether any equipment should be upgraded. These directors also develop budgets, monitor expenses and revenue, and establish profit goals and plans, as well as conduct or oversee estimates for potential jobs and the bid process. For some projects, field service directors may work directly with customers, so customer service skills are beneficial in this position, and internal audits should be performed to ensure that jobs are performed satisfactorily. They must also strive for a good safety/quality record in the best interest of the company.
A bachelor's degree in a business-related field and years of experience in the industry, including leadership experience, are generally required for this position, and extensive knowledge of each service and job carried out by the department is also necessary.
Field Service Director Tasks
- Develop, implement, monitor and encourage adherence to organizational goals and policies.
- Establish and maintain quality evaluations and procedures.
- Liaise on support and disaster issues, particularly around logistics and customer service.
- Coordinate communication between home and field office staff.
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Median of all compensation (including tips, bonus, and overtime) by years of experience.
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based on 5 votes.