A refrigeration field service engineer typically works for a company that specializes in services to diagnose, repair, and maintain commercial refrigeration and heating and cooling systems (typically abbreviated as HVAC). Many businesses - such as restaurants, stores, laboratories, hospitals, and even warehouses - have areas that store perishable items that must be kept at cold temperatures, and the field service engineers typically works on these larger, walk-in sized units.
Most of the time, a field service engineer travels to locations of clients who have reported some problem with a refrigeration unit or environmental cooling system. The engineer assesses the problem and performs diagnostic tests that typically may involve disassembly and observation with a variety of tools. The technician then typically creates an estimate for repairs, and upon approval, performs that work. The field service engineer typically is responsible for identifying faulty or malfunctioning parts and ordering them as needed to fit equipment. Companies that specialize in servicing refrigeration and cooling equipment also typically sell preventive maintenance contracts, and the field service engineer performs routine service work for these clients. This can include inspections, the replacement of filters, and the recharging of coolant for refrigeration equipment.
To work in this career, a high school diploma or equivalent and at least two years of technical schooling is normally required. Field service engineers usually start out in entry-level positions in a company that performs commercial refrigeration service, and they typically apprentice or assist certified engineers for a period of years. Engineers should expect to be on the road daily traveling to client work sites. Some companies require their field service engineers to also rotate “on call,” 24-hour duties for emergency repair situations.
Field Service Engineer, Refrigeration Tasks
Maintain, troubleshoot, and repair refrigeration components and systems.
Respond to service request calls.
Assess costs and provide estimates.
Evaluate, test and calibrate componenets and systems.