A field service engineer for medical equipment's main responsibility is to service, repair, and install new and older medical equipment. They also have to write full service reports and complete all paperwork associated with each service call. The field service engineer for medical equipment may need to train other engineers, as well as communicate relevant feedback to the proper departments related to equipment performance. Additionally, they must troubleshoot issues related to medical equipment, providing a high-quality customer service experience. This is generally a full-time position, although overtime and alternative hours may be required depending on the needs of the business. Travel is generally needed in this position, and heavy lifting may be required from time to time.
Field service engineer for medical equipment positions generally require at least an associate's degree in a related field and at least five years of relevant work experience. These professionals need to be familiar with all medical terminology and tools used to measure equipment performance, as well as have extensive knowledge of medical equipment and strong oral and written communication skills. Additionally, they need to have strong analytical abilities and be able to work well under pressure. These professionals must be able to read part and assembly drawings, work well in a team setting, and work well on their own with minimal supervision.
Field Service Engineer, Medical Equipment Tasks
Study technical manuals and attend training sessions provided by equipment manufacturers to maintain current knowledge.
Perform preventive maintenance or service such as cleaning, lubricating and adjusting equipment.
Keep records of maintenance, repair, and required updates of equipment.
Inspect, test, and repair medical and related equipment following manufacturers' specifications, using test and analysis instruments.