Field Service Representative Salary

The nationwide average salary for Field Service Representatives is $53K per year, but those working at The Boeing Company can pull down an average $79K. The data in this summary comes from the PayScale salary survey.
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$35,091 - $78,550
(Median)
$35K
$53K
$79K
MEDIAN: $53,220
10%
50%
90%

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$11.70 - $31.27
(Median)
$12
$19
$31
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$35,091 - $78,550  
   
Bonus
$0.00 - $8,909  
Profit Sharing
$0.00 - $10,067  
Commission
$0.00 - $12,822  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,908 - $78,719  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 336
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.70 - $31.27  
   
Overtime
$18.75 - $45.51  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $8,909  
   
Commission
$0.00 - $12,822  
Profit Sharing
$0.00 - $10,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,908 - $78,719  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 205
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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There are some Field Service Representatives — though it's uncommon — that transition into Field Services Managers, where earnings are an average $64K annually. It is quite typical for Field Service Representatives to transition into roles as Field Service Supervisors or Medical Equipment Field Service Engineers, where reported median earnings are $5K and $11K higher per year.

Field Service Representative Job Listings

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Popular Employer Salaries for Field Service Representative

Popular Skills for Field Service Representative


Field Service Representatives seem to require a number of specific skills. Most notably, facility with Systems Troubleshooting, Technical Services, and Training are correlated to pay that is significantly above average, leading to increases of 23 percent, 13 percent, and 6 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Customer Service. It is often found that people who know Customer Service are also skilled in Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Field Service Representatives with a lot of experience tend to enjoy higher earnings. Respondents with less than five years' experience take home $43K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $51K. Field Service Representatives with one to two decades of relevant experience report an average salary of approximately $59K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $65K.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

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Experience Affects Field Service Representative Salaries




National Average
$51,000


Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 23%

Technical Services
up arrow 13%



National Average
$51,000


Troubleshooting
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
30%
5-9 years
24%
10-19 years
25%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 11%
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