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Field Service Representative Salary

Field Service Representatives in the United States can expect wages of $53K annually on average. The pay spectrum stretches from $30K to $79K per year. Final cash compensation to Field Service Representatives varies from around $30K to approximately $79K; choice pay grades include potential for bonuses and profit sharing as high as $10K and $10K, respectively. Career length is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. Men make up the vast majority of Field Service Representatives (83 percent) who took the survey. For the most part, Field Service Representatives enjoy their work and report high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$34,900 - $78,796
(Median)
$35K
$53K
$79K
MEDIAN: $53,116
10%
50%
90%

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$11.66 - $30.83
(Median)
$12
$19
$31
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$34,900 - $78,796  
   
Bonus
$0.00 - $9,500  
Profit Sharing
$0.00 - $10,137  
Commission
$0.00 - $12,723  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,982 - $79,252  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 329
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.66 - $30.83  
   
Overtime
$19.65 - $46.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,500  
   
Commission
$0.00 - $12,723  
Profit Sharing
$0.00 - $10,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,982 - $79,252  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 195

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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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While not commonly seen, Field Service Representatives who transition into a Field Services Manager position may see a rise in pay. The median salary for Field Services Managers is $65K per year. Career advancement for the typical Field Service Representative often leads to becoming a Field Service Supervisor or a Medical Equipment Field Service Engineer; median salaries in these positions are $5K higher and $11K higher, respectively.

Field Service Representative Job Listings

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Popular Skills for Field Service Representative


Survey results imply that Field Service Representatives put a diverse skill set to use. Most notably, facility with Systems Troubleshooting, Technical Services, and Training are correlated to pay that is significantly above average, leading to increases of 30 percent, 13 percent, and 7 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Customer Service. The majority of those who know Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Field Service Representatives with a lot of experience tend to enjoy higher earnings. Relatively untried employees who have less than five years' experience make $42K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $50K. For Field Service Representatives, 10 to 20 years of experience on the job amounts to an average salary of $58K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $65K.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

Related Job Salaries

United States (change)

Experience Affects Field Service Representative Salaries




National Average
$51,000


Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 30%

Technical Services
up arrow 13%



National Average
$51,000


Troubleshooting
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
4%
1-4 years
30%
5-9 years
24%
10-19 years
26%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 11%
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