Field Service Representative Salary

Though nationally Field Service Representatives make an average $53K per year, those in this field can find the most generous pay at The Boeing Company, where the average salary is around $79K. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$35,158 - $78,661
(Median)
$35K
$53K
$79K
MEDIAN: $53,355
10%
50%
90%

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$11.68 - $31.32
(Median)
$12
$19
$31
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$35,158 - $78,661  
   
Bonus
$0.00 - $9,230  
Profit Sharing
$0.00 - $10,067  
Commission
$0.00 - $12,723  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,941 - $78,880  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 332
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.68 - $31.32  
   
Overtime
$18.55 - $45.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,230  
   
Commission
$0.00 - $12,723  
Profit Sharing
$0.00 - $10,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,941 - $78,880  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 203
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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Though some Field Service Representatives move into positions like Field Services Manager (where the average salary is $64K), this progression is not the norm. Field Service Representatives typically move into roles as Field Service Supervisors or Medical Equipment Field Service Engineers, and those positions pay $5K more and $11K more, respectively.

Field Service Representative Job Listings

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Popular Employer Salaries for Field Service Representative

Popular Skills for Field Service Representative


Field Service Representatives seem to require a number of specific skills. Most notably, facility with Systems Troubleshooting, Technical Services, and Training are correlated to pay that is significantly above average, leading to increases of 28 percent, 13 percent, and 6 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Troubleshooting and Customer Service. Most people who know Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Field Service Representatives, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Salaries for the relatively untried average out to around $43K, but survey participants with five to 10 years of experience earn a significantly higher median of $50K. Field Service Representatives see a median salary of $58K after reaching one to two decades on the job. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $65K.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

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Experience Affects Field Service Representative Salaries




National Average
$51,000


Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 28%

Technical Services
up arrow 13%


Electronic Troubleshooting
up arrow 4%

National Average
$51,000


Troubleshooting
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
29%
5-9 years
24%
10-19 years
25%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 11%
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