Field Service Representatives in the United States can expect to earn an average of $57K per year. Cash earnings for Field Service Representatives — including $13K in bonuses and $4K in profit sharing proceeds near the top of the pay scale — generally stretch from $29K to $85K depending on individual performance. The specific employer is the main element affecting pay for this group — the particular city and experience level are driving factors as well. The vast majority of Field Service Representatives (81 percent) who took the survey are men. Among folks in this role, job satisfaction levels approximately match the national average. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. This snapshot results from replies to PayScale's salary survey.
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$37,862 - $87,897
$38K
$57K
$88K
MEDIAN: $57,282
10%
50%
90%

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$12.70 - $28.49
$13
$18
$28
MEDIAN: $17.62
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$37,862 - $87,897  
   
Bonus
$5.00 - $13,000  
Profit Sharing
$0.00 - $4,045  
Commission
$14,740  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,960 - $84,902  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 242
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$12.70 - $28.49  
   
Overtime
$18.80 - $42.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$5.00 - $13,000  
   
Commission
$14,740  
Profit Sharing
$0.00 - $4,045  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,960 - $84,902  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 189

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.
  • Resolve maintenance and operational issues in the field.
  • Perform troubleshooting procedures.

Common Career Paths for Field Service Representative


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While not commonly seen, Field Service Representatives who transition into a Field Services Manager position may see a rise in pay. The median salary for Field Services Managers is $64K per year. Field Service Representatives most often move into positions as Field Service Supervisors or Operations Managers; those groups report median salaries that are $6K higher and $9K higher, respectively.

Field Service Representative Job Listings

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Popular Employer Salaries for Field Service Representative


The Boeing Company leads the field in terms of pay, with a median salary of $78K.

Popular Skills for Field Service Representative


Field Service Representatives report using a diverse set of skills on the job. Lucky workers who know Systems Troubleshooting can expect a significant pay bump, scoring salaries 23 percent above average. Technical Services and Customer Relationship Management (CRM) are also correlated to pay that is above average, with increases between 16 percent and 23 percent. Skills that are correlated to lower pay, on the other hand, include Troubleshooting and Customer Service. Those educated in Customer Service tend to be well versed in Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Field Service Representatives. During the first five years of their careers, Field Service Representatives see a median income of $44K. Survey respondents with five to 10 years of experience report an only modestly higher median of $48K. Field Service Representatives who work for 10 to 20 years in their occupation tend to earn about $60K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $68K on average.

Field Service Representative Reviews

Q: What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

Related Job Salaries

Key Stats for Field Service Representative

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.
035
Less than 1 year
5%
1-4 years
35%
5-9 years
22%
10-19 years
23%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Field Service Representative Salaries



National Average
$50,000



Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 23%


Customer Relationship Management (CRM)
up arrow 16%



National Average
$50,000


Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
5%
1-4 years
35%
5-9 years
22%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 79%
vision benefits
Vision: 67%
dental benefits
None: 12%
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