Field Service Representative Salary (United States)

Pay for Field Service Representatives in the United States sits in the ballpark of $49,913 annually. The range in pay spans from $29,299 to $80,103 per year. Career length and geography each impact pay for this group, with the former having the largest influence. A strong majority enjoy medical while most get dental coverage in this occupation. Vision coverage is also available to more than half. There are far more male Field Service Representatives than women, making up 84 percent of those in this profession. The majority of workers are highly satisfied with their job. Replies to PayScale's salary questionnaire form the basis for this summary.
Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,950 - $79,574
(Median)
34K
52K
66K
80K
MEDIAN: $51,529
10%
50%
75%
90%
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Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.58 - $29.79
(Median)
12
18
25
30
MEDIAN: $18.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$33,950 - $79,574  
   
Bonus
$0.00 - $9,807  
Profit Sharing
$0.00 - $10,213  
Commission
$0.00 - $13,395  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 325
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.58 - $29.79  
   
Overtime
$19.07 - $45.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,807  
   
Commission
$0.00 - $13,395  
Profit Sharing
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 190
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.
Read More...
Field Service Representative Tasks
  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative

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Though not the most common occurrence, Field Service Representatives who become Medical Equipment Field Service Engineers earn an extra $11,828 per year. Field Service Representatives can earn $5,268 or $8,401 more per year when they move into roles as Field Service Supervisors or Operations Managers, a common transition for those in the field.

Field Service Representative Job Listings

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Popular Skills for Field Service Representative

Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with Systems Troubleshooting, Electronic Troubleshooting, and Training are correlated to pay that is significantly above average, leading to increases of 35 percent, 10 percent, and 10 percent, respectively. Skills that pay less than market rate include Troubleshooting and Customer Service. Most people who know Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many but not all Field Service Representatives, a key factor in salary decisions is experience; more experience generally yields higher pay. Those in the early stages of their career can expect to make around $42K; however, pay rises to approximately $49,542 after five to 10 years. Those with one to two decades of experience under their belt tend to see salaries around $57K. Field Service Representatives experience solid salary growth after working for two decades, bringing in around $66K. Experienced employees who have 10-20 years of experience make up about a quarter of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining 17 percent. Between one and nine years is the typical spectrum of experience for those in this line of work—of those who took the survey, more than half land within it.

Pay Difference By Location

San Diego
up arrow 29%
Indianapolis
up arrow 14%
Dallas
up arrow 1%
National Average
$50,000
Houston
up arrow 1%
Seattle
up arrow 2%
New York
up arrow 7%
Chicago
up arrow 17%
Larger circles over a city indicate a job is popular in that location.
Field Service Representatives will find that San Diego offers an impressive pay rate, one which exceeds the national average by 29 percent. Field Service Representatives will also find cushy salaries in Indianapolis (+14 percent) and Dallas (+1 percent). Chicago is the lowest-paying area, 17 percent south of the national average. Employers in New York and Seattle also lean toward paying below-median salaries (-7 percent and -2 percent, respectively).

Related Job Salaries

Experience Affects Field Service Representative Salaries

National Average
$50,000

Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 35%
up arrow 10%
Technical Services
up arrow 5%
National Average
$50,000
Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 85 votes.

Gender

Female
16%
female alumni
 
Male
84%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
24%
10-19 years
23%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 13%
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