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Field Service Representative Salary (United States)

For Field Service Representatives, annual wages usually total $52K per year. The income range spans the entire spectrum between $29K and $80K per year. Overall incomes of Field Service Representatives generally bottom out at around $29K and peak near $80K; the final number can, in exceptional cases, include upwards of $10K each for bonuses and profit sharing proceeds. Experience level and the particular city each impact pay for this group, with the former having the largest influence. The greater part enjoy medical while a fair portion get dental coverage. Vision coverage is also available to more than half. The vast majority (84 percent) of Field Service Representatives are male. Job satisfaction is high and work is enjoyable for most Field Service Representatives. The information for this snapshot was generated by responses to the PayScale salary survey.
Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,950 - $79,574
(Median)
34K
52K
66K
80K
MEDIAN: $51,529
10%
50%
75%
90%
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Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.58 - $29.79
(Median)
12
18
25
30
MEDIAN: $18.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$33,950 - $79,574  
   
Bonus
$0.00 - $9,807  
Profit Sharing
$0.00 - $10,213  
Commission
$0.00 - $13,395  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 325
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.58 - $29.79  
   
Overtime
$19.07 - $45.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,807  
   
Commission
$0.00 - $13,395  
Profit Sharing
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 190
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.
Read More...
Field Service Representative Tasks
  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative

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Though not the most common occurrence, Field Service Representatives sometimes become Medical Equipment Field Service Engineers, where the average income is $62K per year. Field Service Supervisors or Operations Managers are common next-step roles for Field Service Representatives moving up in their careers; annual pay for Field Service Supervisors is $5K higher on average, and it's $8K higher for Operations Managers.

Field Service Representative Job Listings

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Popular Skills for Field Service Representative

Field Service Representatives report using a wide range of professional skills. Most notably, facility with Systems Troubleshooting, Electronic Troubleshooting, and Training are correlated to pay that is significantly above average, leading to increases of 35 percent, 10 percent, and 10 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Troubleshooting and Customer Service. Most people skilled in Customer Service are similarly competent in Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Field Service Representatives generally obtain higher compensation for more plentiful past experience. Although individuals who have less than five years' experience earn $42K on average, people with five to 10 years benefit from a notably larger average of $50K. After working for 10 to 20 years, Field Service Representatives make a median salary of $57K. Old hands who claim more than two decades on the job enjoy average earnings of $66K. Workers in this area tend to have one to nine years of experience. Experienced employees who have 10-20 years of experience make up slightly less than a fourth of the workforce; inexperienced individuals who have been working for less than one year comprise fewer than one in twenty, and senior people with more than 20 years under their belt fill out the remaining nearly one in six.

Pay Difference By Location

San Diego
up arrow 29%
Indianapolis
up arrow 14%
Dallas
up arrow 1%
National Average
$50,000
Houston
up arrow 1%
Seattle
up arrow 2%
New York
up arrow 7%
Chicago
up arrow 17%
Larger circles over a city indicate a job is popular in that location.
Field Service Representatives will find that San Diego offers an impressive pay rate, one which exceeds the national average by 29 percent. Field Service Representatives will also find cushy salaries in Indianapolis (+14 percent) and Dallas (+1 percent). The lowest-paying market is Chicago, which sits 17 percent below the national average. Employers in New York and Seattle also lean toward paying below-median salaries (7 percent lower and 2 percent lower, respectively).

Related Job Salaries

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Experience Affects Field Service Representative Salaries

National Average
$50,000

Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 35%
up arrow 10%
Technical Services
up arrow 5%
National Average
$50,000
Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 85 votes.

Gender

Female
16%
female alumni
 
Male
84%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
24%
10-19 years
23%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 13%