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Field Service Representative Salary

Field Service Representatives in the United States take home approximately $52K per year on average. Lower pay rates hover around $29K, and the higher rates verge on $80K per year. Total incomes of Field Service Representatives incorporate potential for, in a few cases, more than $10K from bonuses and close to $10K from profit sharing; these performance components cause packages to range between $29K and $80K. Career duration and the particular city each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. For the most part, Field Service Representatives enjoy their work and report high levels of job satisfaction. The vast majority (83 percent) of Field Service Representatives who answered the questionnaire are male. This overview is based on answers to PayScale's salary questionnaire.
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$34,645 - $79,369
(Median)
$35K
$52K
$79K
MEDIAN: $52,410
10%
50%
90%

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$11.45 - $29.63
(Median)
$11
$18
$30
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$34,645 - $79,369  
   
Bonus
$0.00 - $9,649  
Profit Sharing
$0.00 - $10,213  
Commission
$0.00 - $14,544  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,450 - $80,116  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 324
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.45 - $29.63  
   
Overtime
$19.28 - $45.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,649  
   
Commission
$0.00 - $14,544  
Profit Sharing
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,450 - $80,116  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 192
United States (change)

Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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Field Service Representatives who advance into the role of a Medical Equipment Field Service Engineer are fairly uncommon. Medical Equipment Field Service Engineers on average earn $62K per year. The most common next step for a Field Service Representative is to become a Field Service Supervisor or an Operations Manager. The former position pays an additional $5K per year on average, and the latter position pays $9K more per year.

Field Service Representative Job Listings

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Popular Skills for Field Service Representative


Survey results show that Field Service Representatives use a fair number of skills. Most notably, facility with Systems Troubleshooting, Technical Services, and Electronic Troubleshooting are correlated to pay that is significantly above average, leading to increases of 35 percent, 10 percent, and 8 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Customer Service. Those familiar with Customer Service also tend to know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Field Service Representatives, experience and pay levels seem to be correlated; more years in the business generally lead to more money. The median compensation for relatively untried workers is $42K; in the five-to-10 year group, it's higher at around $50K. Field Service Representatives bring in $57K after working for 10 to 20 years. Field Service Representatives who have spent more than 20 years on the job report earning a significantly higher median of $67K.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

Related Job Salaries

Experience Affects Field Service Representative Salaries




National Average
$50,000


Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 35%

Technical Services
up arrow 10%



National Average
$50,000


Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 85 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
4%
1-4 years
31%
5-9 years
24%
10-19 years
25%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 77%
vision benefits Vision: 63% employee benefits None: 12%