Field Service Representative Salary

For Field Service Representatives, The Boeing Company hands out the highest paychecks — $79K on average — relative to the national average of $53K annually. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$35,058 - $78,919

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$11.79 - $31.27

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$35,058 - $78,919  
   
Bonus
$0.00 - $8,970  
Profit Sharing
$0.00 - $10,067  
Commission
$0.00 - $12,822  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,980 - $79,045  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 333
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.79 - $31.27  
   
Overtime
$19.51 - $45.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $8,970  
   
Commission
$0.00 - $12,822  
Profit Sharing
$0.00 - $10,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,980 - $79,045  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 205
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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Field Service Representatives who advance into the role of a Field Services Manager are fairly uncommon. Field Services Managers on average earn $64K per year. Typical career progression for a Field Service Representative involves becoming a Field Service Supervisor or a Medical Equipment Field Service Engineer, roles that pay $5K more and $11K more on average.

Field Service Representative Job Listings

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Popular Employer Salaries for Field Service Representative

Popular Skills for Field Service Representative


Field Service Representatives report using a pretty varied skill set on the job. Most notably, facility with Systems Troubleshooting, Technical Services, and Training are correlated to pay that is significantly above average, leading to increases of 24 percent, 13 percent, and 6 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Customer Service. The majority of those who know Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Field Service Representatives, more experience generally translates to higher pay. The average inexperienced worker's salary is approximately $43K, and people with five to 10 years of experience bring in more at around $50K on average. On average, Field Service Representatives make $59K following one to two decades on the job. Field Service Representatives who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $66K on average.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

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Experience Affects Field Service Representative Salaries



National Average
$51,000



Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 24%

Technical Services
up arrow 13%



National Average
$51,000


Troubleshooting
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
30%
5-9 years
24%
10-19 years
25%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 65% employee benefits None: 11%
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