Field Service Representative Salary

The Boeing Company lures Field Service Representatives with larger-than-average paychecks: Field Service Representatives at this company make a median salary of $79K, much more than the $54K annually-national average for those in this area of work. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$34,887 - $81,549
(Median)
$35K
$54K
$82K
MEDIAN: $54,194
10%
50%
90%

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$11.92 - $31.40
(Median)
$12
$18
$31
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$34,887 - $81,549  
   
Bonus
$0.00 - $8,223  
Profit Sharing
$0.00 - $9,863  
Commission
$0.00 - $14,681  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,481 - $81,610  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 368
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.92 - $31.40  
   
Overtime
$18.34 - $46.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $8,223  
   
Commission
$0.00 - $14,681  
Profit Sharing
$0.00 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,481 - $81,610  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 230
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative


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It's not very common for Field Service Representatives to move on to become Field Services Managers. Average pay for a Field Services Manager is $64K annually. Career advancement for the typical Field Service Representative often leads to becoming a Field Service Supervisor or a Medical Equipment Field Service Engineer; median salaries in these positions are $5K higher and $12K higher, respectively.

Field Service Representative Job Listings

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Popular Employer Salaries for Field Service Representative

Popular Skills for Field Service Representative


Field Service Representatives generally report applying a varied skill set to their work. Most notably, facility with Systems Troubleshooting, Technical Services, and Electronic Troubleshooting are correlated to pay that is significantly above average, leading to increases of 20 percent, 14 percent, and 7 percent, respectively. Skills that pay less than market rate include Troubleshooting and Customer Service. Most people familiar with Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Field Service Representatives. Those in the early stages of their career can expect to make around $42K; however, individuals with five to 10 years of experience bring in $50K on average — a distinctly larger sum. People with 10 to 20 years of experience make an average of about $59K in this role. Field Service Representatives who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $67K on average.

Field Service Representative Reviews

What is it like working as a Field Service Representative?

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

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Experience Affects Field Service Representative Salaries



National Average
$50,000



Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 20%

Technical Services
up arrow 14%



National Average
$50,000


Troubleshooting
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 85 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
23%
10-19 years
25%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 79%
medical benefits
Vision: 66%
dental benefits
None: 10%
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