Field Service Representative Salary (United States)

Field Service Representatives in the United States usually make around $49,913 per year. Compensation starts at $29,299 and can reach $80,103 per year. Total cash compensation to Field Service Representatives bottoms out near $33,950 and approaches $79,574 on the high end; the bigger paychecks include approximately $9,807 from bonuses and almost $10,213 from profit sharing. Experience level and the particular city each impact pay for this group, with the former having the largest influence. In this profession, most individuals enjoy medical and dental coverage, and more than half have vision insurance, as well. The vast majority of Field Service Representatives (84 percent) are men. Job satisfaction is reported as high by the vast majority of workers. The numbers in this rundown were provided by PayScale's salary survey participants.
Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,950 - $79,574
(Median)
34K
52K
66K
80K
MEDIAN: $51,529
10%
50%
75%
90%
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Field Service Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.58 - $29.79
(Median)
12
18
25
30
MEDIAN: $18.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$33,950 - $79,574  
   
Bonus
$0.00 - $9,807  
Profit Sharing
$0.00 - $10,213  
Commission
$0.00 - $13,395  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 325
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$11.58 - $29.79  
   
Overtime
$19.07 - $45.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,807  
   
Commission
$0.00 - $13,395  
Profit Sharing
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,299 - $80,103  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 190
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Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.
Read More...
Field Service Representative Tasks
  • Perform troubleshooting procedures.
  • Resolve maintenance and operational issues in the field.
  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Common Career Paths for Field Service Representative

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While not commonly found, Field Service Representatives who move on to become Medical Equipment Field Service Engineers bring in an additional $11,828 annually. Field Service Representatives most often move into positions as Field Service Supervisors or Operations Managers, where they can expect an extra $5,268 or $8,401 per year.

Field Service Representative Job Listings

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Popular Skills for Field Service Representative

Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with Systems Troubleshooting, Electronic Troubleshooting, and Training are correlated to pay that is significantly above average, leading to increases of 35 percent, 10 percent, and 10 percent, respectively. At the other end of the pay range are skills like Troubleshooting and Customer Service. Most people skilled in Customer Service are similarly competent in Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher salaries. At career start, salaries are typically $42K, which grows to $49,542 after five to 10 years. Pay amounts to $57K after 10 to 20 years. As Field Service Representatives reach 20 years on the job, salary growth continues to be strong, with earnings averaging $66K. Experienced employees who have 10-20 years of experience make up 23 percent of the workforce; inexperienced individuals who have been working for less than one year comprise less than five, and senior people with more than 20 years under their belt fill out the remaining 17 percent. Workers in this area tend to have one to nine years of experience.

Pay Difference By Location

San Diego
up arrow 29%
Indianapolis
up arrow 14%
Dallas
up arrow 1%
National Average
$50,000
Houston
up arrow 1%
Seattle
up arrow 2%
New York
up arrow 7%
Chicago
up arrow 17%
Larger circles over a city indicate a job is popular in that location.
Field Service Representatives will find that San Diego offers an impressive pay rate, one which exceeds the national average by 29 percent. Field Service Representatives will also find cushy salaries in Indianapolis (+14 percent) and Dallas (+1 percent). Trailing the national average by 17 percent, Chicago is the market with the smallest paychecks. Employers also pay below the national average in New York (-7 percent) and Seattle (-2 percent).

Related Job Salaries

Experience Affects Field Service Representative Salaries

National Average
$50,000

Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
up arrow 35%
up arrow 10%
Technical Services
up arrow 5%
National Average
$50,000
Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 85 votes.

Gender

Female
16%
female alumni
 
Male
84%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
24%
10-19 years
23%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 13%
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