The average Field Service Representative with Customer Service skills can expect to rake in roughly $53K annually. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Most Field Service Representatives with Customer Service skills survey respondents are men (76 percent). Medical and dental coverage is claimed by most, and a strong majority earn vision coverage. Most Field Service Representatives with Customer Service skills are fairly content with their jobs, and work satisfaction falls in line with the national average. This snapshot results from replies to PayScale's salary survey.

$33,837 - $86,486
(Median)
$34K
$53K
$86K
MEDIAN: $53,042
10%
50%
90%

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$12.04 - $25.57
(Median)
$12
$17
$26
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$33,837 - $86,486  
   
Bonus
$0.00 - $5,939  
Profit Sharing
$400.00  
Commission
$14,740  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,560 - $80,294  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 87
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.04 - $25.57  
   
Overtime
$16.47 - $41.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,939  
   
Commission
$14,740  
Profit Sharing
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,560 - $80,294  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 85
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Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Field Service Representatives with Customer Service skills with a lot of experience tend to enjoy higher earnings. Average salaries for inexperienced employees average out to around $40K, but folks who have five to 10 years of experience earn a higher median of $45K. Field Service Representatives with Customer Service skills who work for 10 to 20 years in their occupation tend to earn about $49K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $65K.

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Experience Affects Field Service Representative Salaries

Late-Career
up arrow 47%

Experienced
up arrow 10%

Mid-Career
up arrow 2%

National Average
$44,000

Entry-Level
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
5%
1-4 years
40%
5-9 years
24%
10-19 years
21%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 85%
medical benefits
Vision: 78%
dental benefits
None: 8%
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