Field Service Representative with Customer Service Skills Salary

Median pay for Field Service Representatives with Customer Service skills lies in the neighborhood of $54K per year. Geography and career length each impact pay for this group, with the former having the largest influence. Most Field Service Representatives with Customer Service skills are fairly content with their jobs, and work satisfaction falls in line with the national average. A large number report receiving medical coverage from their employers and most collect dental insurance. Most Field Service Representatives with Customer Service skills survey respondents are men (77 percent). The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$30,639 - $86,058
$31K
$54K
$86K
MEDIAN: $53,919
10%
50%
90%

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$12.15 - $26.59
$12
$17
$27
MEDIAN: $17.50
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$30,639 - $86,058  
   
Bonus
$-0.49 - $7,757  
Profit Sharing
$1,179  
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,952 - $84,015  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 90
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$12.15 - $26.59  
   
Overtime
$17.31 - $41.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$-0.49 - $7,757  
   
Commission
$15,000  
Profit Sharing
$1,179  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,952 - $84,015  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 86

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Pay by Experience Level for Field Service Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Field Service Representatives with Customer Service skills, more experience generally translates to higher pay. Salaries for inexperienced workers average out to $46K, and those with five to 10 years' experience earn a higher median of $40K. Field Service Representatives with Customer Service skills bring in $53K after working for 10 to 20 years. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $68K on average.

Key Stats for Field Service Representative

Gender

Female
23 %
Male
77 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.
Less than 1 year
5%
1-4 years
36%
5-9 years
24%
10-19 years
24%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Field Service Representative Salaries

Late-Career
▲44%

Experienced
▲13%

National Average
$47,000

Mid-Career
▼1%

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
24%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 84%
vision benefits
Vision: 75%
dental benefits
None: 7%
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