Field Service Supervisor Salary
Field Service Supervisors in the United States with more than 10 years of experience in their profession represent slightly more than half of Field Service Supervisors. Salaries average out to around $58K per year and spread from $35K to $85K per year. With some bonuses approaching $10K and certain profit sharing proceeds approaching $6K, overall incomes of Field Service Supervisors spread between $35K and $85K depending on individual performance. Geography and experience level each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. The vast majority of Field Service Supervisors (89 percent) who took the survey are men. Most Field Service Supervisors report high levels of job satisfaction.
Job Description for Field Service Supervisor
Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.Read More...
Educational requirements for these positions usually include a high school degree or equivalent. Experience requirements vary depending on the level of the position, but it usually starts with around two years of related experience. Experience working in a supervisory position is also generally required, but this is sometimes bypassed for strong candidates. Specific positions may also have certifications or licenses required. Physical requirements also vary by company, but commonly included are tasks such as the ability to lift 50 or more pounds, the ability to travel, and the ability to perform general field work. Field service supervisors should also have excellent time management, communication, leadership, and interpersonal skills.
Field Service Supervisor Tasks
- Ensure quality control of work performed in designated territory.
- Report complete and accurate information on service log and communicate with upper management.
- Supervise employees in the field service team.
- Identify, assess and prioritize service calls on equipment.
Common Career Paths for Field Service Supervisor
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Popular Skills for Field Service Supervisor
Field Service Supervisors report using a diverse set of skills on the job. Most notably, skills in Operations Management, Technical Services, Electronic Troubleshooting, and Customer Service are correlated to pay that is above average, with boosts between 5 percent and 9 percent. Those listing Maintenance as a skill should be prepared for drastically lower pay. Quality Assurance / Quality Control and Job Scheduling also typically command lower compensation. Those proficient in Customer Service are, more often than not, also skilled in Project Management.
Pay by Experience Level for Field Service Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Field Service Supervisors, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average inexperienced worker earns $49K, and someone who has worked for five to 10 years can expect a bigger median salary of $54K. Field Service Supervisors with one to two decades of relevant experience report an average salary of approximately $63K. Field Service Supervisors who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $67K.
Pay Difference by Location
Surpassing the national average by 37 percent, Field Service Supervisors in San Francisco receive some of the highest pay in the country. Field Service Supervisors will also find cushy salaries in San Diego (+11 percent), Philadelphia (+8 percent), Dallas (+7 percent), and Oklahoma City (+5 percent). Field Service Supervisors in San Antonio take home the lowest salaries, earning a whopping 30 percent less than the national average. A couple other locations with smaller-than-average paychecks include Austin and Kansas City (21 percent lower).
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