A little more than half of Field Service Supervisors in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $35K to $85K per year, and the average comes out to $58K per year. Total cash earnings of Field Service Supervisors range from $35K on the low end to $85K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $10K and $6K, respectively. Residence and tenure each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a majority earn dental coverage. Most workers in this position report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.

$39,460 - $82,836
(Median)
$39K
$58K
$83K
MEDIAN: $57,955
10%
50%
90%

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$13.99 - $33.80
(Median)
$14
$22
$34
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$39,460 - $82,836  
   
Bonus
$0.00 - $10,082  
Profit Sharing
$0.00 - $5,738  
Commission
$2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,349 - $84,744  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 415
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.99 - $33.80  
   
Overtime
$20.82 - $50.90  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,082  
   
Commission
$2,800  
Profit Sharing
$0.00 - $5,738  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,349 - $84,744  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 230
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Job Description for Field Service Supervisor

Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.

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Field Service Supervisor Tasks

  • Supervise employees in the field service team.
  • Identify, assess and prioritize service calls on equipment.
  • Ensure quality control of work performed in designated territory.
  • Report complete and accurate information on service log and communicate with upper management.

Common Career Paths for Field Service Supervisor


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It's not very common for Field Service Supervisors to move on to become Technical Services Managers. Average pay for a Technical Services Manager is $77K annually. Typical career progression for a Field Service Supervisor involves becoming an Operations Manager or a Field Services Manager, roles that pay $1K more and $7K more on average.

Field Service Supervisor Job Listings

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Popular Skills for Field Service Supervisor


Field Service Supervisors report using a pretty varied skill set on the job. Most notably, skills in Operations Management, Technical Services, Training, and Electronic Troubleshooting are correlated to pay that is above average, with boosts between 8 percent and 10 percent. Those listing Maintenance as a skill should be prepared for drastically lower pay. Quality Assurance / Quality Control and Job Scheduling also typically command lower compensation. Most people familiar with Customer Service also know Project Management.

Pay by Experience Level for Field Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Field Service Supervisors, more experience in the field does not usually mean bigger paychecks. Average salaries for inexperienced employees average out to around $49K, but folks who have five to 10 years of experience earn a higher median of $54K. People with 10 to 20 years of experience make an average of about $63K in this role. Field Service Supervisors who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $67K.

Pay Difference by Location

National Average: $57,585

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 38 percent, Field Service Supervisors in San Francisco receive some of the highest pay in the country. Field Service Supervisors will also find cushy salaries in Boston (+14 percent), Philadelphia (+9 percent), New York (+7 percent), and Oklahoma City (+6 percent). Place of residence plays a huge part in a Field Service Supervisor's salary, with San Antonio Field Service Supervisors earning salaries that are 36 percent less than the national average. Employers pay around 26 percent less in Kansas City and 20 percent less in Raleigh, below-median salaries for those in this field.

Field Service Supervisor Reviews

What is it like working as a Field Service Supervisor?

Field Service Supervisor in Downey:
"Hard work, must be able to handle multiple task at once."
Pros: Assisting people with disabilities as well as their families. Connecting with people and helping them reach their goals in the home and the community.
Cons: The non stop incoming phone calls that come in after hours & weekends.

Field Service Supervisor in Pittsburgh:
"Work flexibility, high stress, lots of driving."
Pros: I enjoy the fact that I don't have to report at a certain time or have to stay until a certain time. I have great flexibility with my work schedule and my boss is awesome.
Cons: Lots of driving that makes its toll on my personal vehicle. Can be high stress. Have a work cell phone that I answer emails and texts late. Can be long hours if the job calls for it.

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Experience Affects Field Service Supervisor Salaries



National Average
$58,000



Skills That Affect Field Service Supervisor Salaries

Operations Management
up arrow 10%


Training
up arrow 8%

Electronic Troubleshooting
up arrow 6%

Project Management
up arrow 1%

Customer Service
0%

People Management
0%

National Average
$58,000

Job Scheduling
up arrow 17%

Quality Assurance / Quality Control
up arrow 20%

Maintenance
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
21%
10-19 years
32%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 69%
medical benefits
Vision: 60%
dental benefits
None: 16%
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