Field Service Supervisor Salary

The three highest-paying cities for Field Service Supervisors (San Francisco, San Jose, and San Diego) are all in California. In the world of Field Service Supervisors, overall income ranges from $35K near the bottom to $87K at the top; this can include more than $10K from bonuses and more than $8K from profit sharing in exceptional cases. Geographic location and career length each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. Most Field Service Supervisors report high levels of job satisfaction. The vast majority (88 percent) of Field Service Supervisors who answered the questionnaire are male. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$38,621 - $85,430

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$13.73 - $32.30

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$38,621 - $85,430  
   
Bonus
$0.00 - $10,258  
Profit Sharing
$0.00 - $8,139  
Commission
$550 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,842 - $87,047  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 534
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.73 - $32.30  
   
Overtime
$19.44 - $48.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,258  
   
Commission
$550 - $8,500  
Profit Sharing
$0.00 - $8,139  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,842 - $87,047  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 270
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Job Description for Field Service Supervisor

Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.

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Field Service Supervisor Tasks

  • Supervise employees in the field service team.
  • Identify, assess and prioritize service calls on equipment.
  • Ensure quality control of work performed in designated territory.
  • Report complete and accurate information on service log and communicate with upper management.

Common Career Paths for Field Service Supervisor


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Although it's unusual, some Field Service Supervisors transition into jobs as Construction Project Managers. The latter group reports earning a slightly lower median of $70K per year, though. Moving from a Field Service Supervisor to Operations Manager or Field Services Manager is a more common career path, however.

Field Service Supervisor Job Listings

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Popular Skills for Field Service Supervisor


Field Service Supervisors report using a diverse set of skills on the job. Most notably, facility with Electronic Troubleshooting, Technical Services, and People Management are correlated to pay that is significantly above average, leading to increases of 30 percent, 8 percent, and 4 percent, respectively. Those listing Training as a skill should be prepared for drastically lower pay. Maintenance and Quality Assurance / Quality Control also typically command lower compensation. The majority of those who know Customer Service also know Project Management.

Pay by Experience Level for Field Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Field Service Supervisors with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Salaries for the relatively untried average out to around $50K, but survey participants with five to 10 years of experience earn a significantly higher median of $58K. Field Service Supervisors with one to two decades of relevant experience report an average salary of approximately $61K. After two decades in the workforce, the average Field Service Supervisor generally earns more than ever; median pay for this group is estimated at $68K.

Pay Difference by Location


For Field Service Supervisors, above-average compensation can be found in California — San Francisco, San Jose, and San Diego are known as the cities with the best salaries for Field Service Supervisors. The lowest-paying market is Cincinnati, which sits 21 percent below the national average, proving that location is a significant contributor to overall pay. Raleigh and Atlanta are a couple other places where companies are known to pay below the median — salaries are 20 percent lower and 12 percent lower, respectively.

Field Service Supervisor Reviews

What is it like working as a Field Service Supervisor?

Field Service Supervisor in Pittsburgh:
"Work flexibility, high stress, lots of driving."
Pros: I enjoy the fact that I don't have to report at a certain time or have to stay until a certain time. I have great flexibility with my work schedule and my boss is awesome.
Cons: Lots of driving that makes its toll on my personal vehicle. Can be high stress. Have a work cell phone that I answer emails and texts late. Can be long hours if the job calls for it.

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Experience Affects Field Service Supervisor Salaries




National Average
$58,000


Skills That Affect Field Service Supervisor Salaries

Electronic Troubleshooting
up arrow 30%


People Management
up arrow 4%

Project Management
up arrow 3%

National Average
$58,000

Customer Service
up arrow 1%

Quality Assurance / Quality Control
up arrow 21%

Maintenance
up arrow 22%

Training
up arrow 30%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 161 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
24%
10-19 years
27%
20 years or more
22%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 69%
vision benefits Vision: 58% employee benefits None: 18%
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