Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.
Field Service Supervisor Tasks
Supervise employees in the field service team.
Identify, assess and prioritize service calls on equipment.
Ensure quality control of work performed in designated territory.
Report complete and accurate information on service log and communicate with upper management.