Field Service Supervisor Salary
A little more than half of Field Service Supervisors in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $35K to $85K per year, and the average comes out to $58K per year. Total cash earnings of Field Service Supervisors range from $35K on the low end to $85K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $10K and $6K, respectively. Residence and tenure each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a majority earn dental coverage. Most workers in this position report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Job Description for Field Service Supervisor
Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.Read More...
Educational requirements for these positions usually include a high school degree or equivalent. Experience requirements vary depending on the level of the position, but it usually starts with around two years of related experience. Experience working in a supervisory position is also generally required, but this is sometimes bypassed for strong candidates. Specific positions may also have certifications or licenses required. Physical requirements also vary by company, but commonly included are tasks such as the ability to lift 50 or more pounds, the ability to travel, and the ability to perform general field work. Field service supervisors should also have excellent time management, communication, leadership, and interpersonal skills.
Field Service Supervisor Tasks
- Supervise employees in the field service team.
- Identify, assess and prioritize service calls on equipment.
- Ensure quality control of work performed in designated territory.
- Report complete and accurate information on service log and communicate with upper management.
Common Career Paths for Field Service Supervisor
It's not very common for Field Service Supervisors to move on to become Technical Services Managers. Average pay for a Technical Services Manager is $77K annually. Typical career progression for a Field Service Supervisor involves becoming an Operations Manager or a Field Services Manager, roles that pay $1K more and $7K more on average.
Field Service Supervisor Job Listings
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Popular Skills for Field Service Supervisor
Field Service Supervisors report using a pretty varied skill set on the job. Most notably, skills in Operations Management, Technical Services, Training, and Electronic Troubleshooting are correlated to pay that is above average, with boosts between 8 percent and 10 percent. Those listing Maintenance as a skill should be prepared for drastically lower pay. Quality Assurance / Quality Control and Job Scheduling also typically command lower compensation. Most people familiar with Customer Service also know Project Management.
Pay by Experience Level for Field Service Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Field Service Supervisors, more experience in the field does not usually mean bigger paychecks. Average salaries for inexperienced employees average out to around $49K, but folks who have five to 10 years of experience earn a higher median of $54K. People with 10 to 20 years of experience make an average of about $63K in this role. Field Service Supervisors who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $67K.
Pay Difference by Location
Surpassing the national average by 38 percent, Field Service Supervisors in San Francisco receive some of the highest pay in the country. Field Service Supervisors will also find cushy salaries in Boston (+14 percent), Philadelphia (+9 percent), New York (+7 percent), and Oklahoma City (+6 percent). Place of residence plays a huge part in a Field Service Supervisor's salary, with San Antonio Field Service Supervisors earning salaries that are 36 percent less than the national average. Employers pay around 26 percent less in Kansas City and 20 percent less in Raleigh, below-median salaries for those in this field.