Field Service Supervisor Salary

For Field Service Supervisors, the fattest paychecks can be found in the Golden State; the three highest-paying cities in the field are San Francisco, San Jose, and San Diego. Total incomes of Field Service Supervisors incorporate potential for, in a few cases, more than $10K from bonuses and close to $10K from profit sharing; these performance components cause packages to range between $35K and $87K. Geography and years of experience each impact pay for this group, with the former having the largest influence. A large number report receiving medical coverage from their employers and the larger part collect dental insurance. Job satisfaction is reported as high by the vast majority of workers. Among survey respondents, men are more common than women; 87 percent of Field Service Supervisors are male. This overview is based on answers to PayScale's salary questionnaire.

$38,271 - $85,241
(Median)
$38K
$58K
$85K
MEDIAN: $58,455
10%
50%
90%

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$13.68 - $32.30
(Median)
$14
$22
$32
MEDIAN: $21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Salary
$38,271 - $85,241  
   
Bonus
$0.00 - $10,253  
Profit Sharing
$0.00 - $9,696  
Commission
$590 - $10,174  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,823 - $87,422  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 530
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$13.68 - $32.30  
   
Overtime
$18.09 - $49.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,253  
   
Commission
$590 - $10,174  
Profit Sharing
$0.00 - $9,696  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,823 - $87,422  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 272
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Job Description for Field Service Supervisor

Field service supervisors hold a top-level field service position, with exact tasks varying greatly by company and position. Generally, these individuals perform field service tasks, as well as manage other employees and handle logistical operations. They often play a part in the hiring process and help train new employees. Field service supervisors' work environment varies greatly, but it may be stressful and/or hazardous. These professionals generally work alongside subordinates in the field, with travel to other locations for meetings with management needed. The supervisor's hours vary from project to project, and overtime should be expected regularly during peak seasons.

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Field Service Supervisor Tasks

  • Supervise employees in the field service team.
  • Identify, assess and prioritize service calls on equipment.
  • Ensure quality control of work performed in designated territory.
  • Report complete and accurate information on service log and communicate with upper management.

Common Career Paths for Field Service Supervisor


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While Field Service Supervisors do not often become Construction Project Managers, the job pays $70K per year on average. Becoming an Operations Manager or a Field Services Manager is, however, a more typical career progression for Field Service Supervisors.

Field Service Supervisor Job Listings

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Popular Skills for Field Service Supervisor


Survey results suggest that Field Service Supervisors put a wide range of professional skills to use. Most notably, facility with Electronic Troubleshooting, Technical Services, and Project Management are correlated to pay that is significantly above average, leading to increases of 30 percent, 8 percent, and 4 percent, respectively. Those listing Training as a skill should be prepared for drastically lower pay. Maintenance and Quality Assurance / Quality Control also typically command lower compensation. For most people, competency in Customer Service indicates knowledge of Project Management.

Pay by Experience Level for Field Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Field Service Supervisors — those with more experience do not necessarily bring in higher earnings. Salaries for the relatively untried average out to around $50K, but survey participants with five to 10 years of experience earn a significantly higher median of $58K. On average, Field Service Supervisors make $61K following one to two decades on the job. Field Service Supervisors who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $67K.

Pay Difference by Location


Field Service Supervisors in search of above-average pay will head to California: In particular, Field Service Supervisors in San Francisco, San Jose, and San Diego are the best-paid American cities for Field Service Supervisors, who enjoy higher pay rates than the national average. Field Service Supervisors in Cincinnati take home the lowest salaries, earning a whopping 21 percent less than the national average. Below-median salaries also turn up in Raleigh and Atlanta (20 percent lower and 12 percent lower, respectively).

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Experience Affects Field Service Supervisor Salaries




National Average
$58,000


Skills That Affect Field Service Supervisor Salaries

Electronic Troubleshooting
up arrow 30%


Project Management
up arrow 4%

National Average
$58,000

Customer Service
up arrow 1%

People Management
up arrow 2%

Quality Assurance / Quality Control
up arrow 21%

Maintenance
up arrow 22%

Training
up arrow 30%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 165 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
24%
10-19 years
27%
20 years or more
21%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 69%
vision benefits Vision: 57% employee benefits None: 18%
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