A file clerk typically holds an entry-level position that involves handling many of the odd jobs and administrative tasks necessary to run the business. The clerk is typically expected to assist senior employees and executives in a variety of tasks, the most important being maintaining the office’s filing and documentation systems.
File clerks are normally given a filing system with established protocols and organizational specifications. The clerk is expected to adhere to established document-handling procedures; they should be organized and take direction well. In many organizations, the file clerk also handles incoming and outgoing mail. For incoming mail, the clerk sorts and delivers mail to the proper persons or departments. They may be expected to open some of this mail and prioritize it for accounts payable and receivable departments.
The clerk may also handle some document creation and typing, typically interoffice correspondence, simpler letters, notices, and documentation when an administrator is unavailable. Other parts of office administration that may be delegated to a file clerk are assisting with office supply inventory, purchasing, or organization.
As the filing systems and procedures of an office normally require some data entry, a file clerk should be familiar with basic computer programs. They are generally expected to have a high school diploma or equivalent, and they typically work in an office environment during regular business hours.
File Clerk Tasks
- Locate and remove material from file when requested.
- Perform general office duties such as typing, operating office machines, and sorting mail.
- File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used.