Financial service officers work primarily for banks, credit unions, mutual fund companies, mortgage companies, and other financial institutions to offer and administer loans and variety of financial instruments, such as stocks, bonds, mutual funds, certificates of deposit, and other investments. They may also help customers to open checking/saving accounts and brokerage accounts.
A bachelor's degree or higher in accounting, finance, marketing, or a related field is generally required for this position, and computer skills and proficiency in finance software and applications and Microsoft Office programs are also necessary. Strong written and verbal communication and customer service skills are also important, and they must always avoid conflicts of interest when dealing with clients.
Financial service officers may be required to pass series 6 and 7 financial exams and maintain a license to offer various insurance products, and they must also understand all relevant ERISA and SEC regulations. Some positions require these officers to keep all licenses up-to-date, and they are encouraged to read professional journals and take ongoing education courses. Some may also be required to train or coach new financial service employees.