Financial Service Representative (FSR) Salary

Financial Service Representatives in the United States take home approximately $15.26 per hour on average. Earnings for this group are mostly affected by geography, followed by the specific employer and years of experience. There are more female Financial Service Representatives who answered the questionnaire than male, making up 68 percent. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. For the most part, Financial Service Representatives enjoy their work and report high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$26,842 - $48,057
$27K
$36K
$48K
MEDIAN: $35,947
10%
50%
90%

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$11.49 - $19.01
$11
$15
$19
MEDIAN: $15.26
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$26,842 - $48,057  
   
Bonus
$204.26 - $5,067  
Profit Sharing
$1,250  
Commission
$89.40 - $6,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,123 - $44,800  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 166
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.49 - $19.01  
   
Overtime
$15.25 - $30.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$204.26 - $5,067  
   
Commission
$89.40 - $6,128  
Profit Sharing
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,123 - $44,800  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 301

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United States (change)

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Job Description for Financial Service Representative (FSR)

A financial service representative (or FSR) generally works for a bank or credit union, although there are also a limited number of FSR positions available in insurance agencies, financial groups, and other institutions. The financial service representative holds a customer-facing position that requires that the employee be well-versed in the various financial offerings of their company.

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Financial Service Representative (FSR) Tasks

  • Provide financial advice and match financial products with customers' needs and goals.
  • Develop long-term rapport with customers and foster profitable relationships.
  • Monitor market trends, identify and pursue potential customer leads, and meet sales goals.
  • Discuss customers' financial concerns, questions, and needs.

Common Career Paths for Financial Service Representative (FSR)


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At the upper end, Financial Service Representatives who move into a Financial Analyst role can end up with a hefty increase in pay. The average income for Financial Analysts is a much higher $55K per year. Career advancement for the typical Financial Service Representative often leads to becoming a Banking Branch Manager or an Assistant Branch Manager of Banking; median salaries in these positions are $18K higher and $5K higher, respectively.

Financial Service Representative (FSR) Job Listings

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Popular Employer Salaries for Financial Service Representative (FSR)


Dominating the field, SunTrust Banks Inc., San Diego County Credit Union, TD Bank, N.A., State Employees Credit Union - North Carolina, and State Employees' Credit Union are top firms with a reputation for hiring a great number of Financial Service Representatives. TD Bank, N.A. leads the field in terms of pay, with a median salary of $45K. Financial Service Representatives will also find cushy salaries at Fidelity Investments (+$41K), TD Banknorth (+$37K), and SunTrust Banks Inc. (+$36K).

Also sliding in at the lower end of the scale are State Employees Credit Union - North Carolina ($30K), Trustmark National Bank ($31K), and Bank of The West ($31K).

Popular Skills for Financial Service Representative (FSR)


Financial Service Representatives seem to require a number of specific skills. Most notably, skills in Loan Processing, Sales, Consumer Loans, and Customer Relationship Management (CRM) are correlated to pay that is above average. The majority of those who know Customer Service also know Microsoft Office.

Pay by Experience Level for Financial Service Representative (FSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. At career start (within the first five years), average income sits near $33K, and the average for folks who have worked for five to 10 years is only slightly higher at $34K. People with 10 to 20 years of experience make an average of about $36K in this role. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $40K.

Pay Difference by Location

National Average: $33,706

Larger city markers indicate a job is popular in that location.

For Financial Service Representatives, working in the bustling city of New York has its advantages, including an above-average pay rate. Financial Service Representatives can also look forward to large paychecks in cities like Chicago (+13 percent), St. Louis (+8 percent), San Diego (+7 percent), and Philadelphia (+6 percent). Falling short of the national average by 17 percent, the area with the worst salaries is Albuquerque. Las Vegas and Raleigh are a couple other places where companies are known to pay below the median — salaries are 14 percent lower and 3 percent lower, respectively.

Financial Service Representative (FSR) Reviews

Q: What is it like working as a Financial Service Representative (FSR)?

Financial Service Representative (FSR) in Richardson:
"Credit Union FSR."
Pros: Credit Unions are member and staff friendly. Verbally reinforce value from executive level and there is not as much corporate segregation.
Cons: Less pay in comparison to banks. Less performance based pay and direct management is unorginized in regards to performance review. Undefined development and office politics supersede merit based career growth.

Related Job Salaries

Key Stats for Financial Service Representative (FSR)

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.
Less than 1 year
7%
1-4 years
49%
5-9 years
22%
10-19 years
19%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Financial Service Representative (FSR) Salaries

▲20%

▲6%

▼0%

National Average
$34,000

▼3%

Skills That Affect Financial Service Representative (FSR) Salaries

Loan Processing
▲13%

Sales
▼0%

Customer Relationship Management (CRM)
▼0%

Consumer Loans
▼0%

National Average
$34,000



▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
7%
1-4 years
49%
5-9 years
22%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
vision benefits
Vision: 66%
dental benefits
None: 13%
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