Financial Service Representatives in the United States can expect to earn an average of $15.28 per hour. Overall cash earnings for Financial Service Representatives stretch from $25K on the lower end to $45K near the top, and the heftiest packages can encompass around $6K from bonuses and $15K from profit sharing. The most important factor affecting compensation for this group is geographic location, followed by the company and tenure. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Female Financial Service Representatives are more common than men among those who completed the survey; more than half (68 percent) are women. Work is reasonably fulfilling for most Financial Service Representatives — the majority report average levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
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$26,555 - $46,737
(Median)
$27K
$36K
$47K
MEDIAN: $35,770
10%
50%
90%

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$11.39 - $19.03
(Median)
$11
$15
$19
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$26,555 - $46,737  
   
Bonus
$202.45 - $5,808  
Profit Sharing
$0.00 - $14,795  
Commission
$82.43 - $6,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,861 - $44,605  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 166
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.39 - $19.03  
   
Hourly Tips
$0.00  
Overtime
$15.13 - $32.08  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$202.45 - $5,808  
   
Commission
$82.43 - $6,787  
Profit Sharing
$0.00 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,861 - $44,605  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 303
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Job Description for Financial Service Representative (FSR)

A financial service representative (or FSR) generally works for a bank or credit union, although there are also a limited number of FSR positions available in insurance agencies, financial groups, and other institutions. The financial service representative holds a customer-facing position that requires that the employee be well-versed in the various financial offerings of their company.

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Financial Service Representative (FSR) Tasks

  • Monitor market trends, identify and pursue potential customer leads, and meet sales goals.
  • Discuss customers' financial concerns, questions, and needs.
  • Provide financial advice and match financial products with customers' needs and goals.
  • Develop long-term rapport with customers and foster profitable relationships.

Common Career Paths for Financial Service Representative (FSR)


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Advancing into a Banking Branch Manager role seems to be a popular career move for Financial Service Representatives, and folks who currently work in the latter position report a notably larger median income of $52K per year. Becoming an Assistant Branch Manager of Banking or a Financial Services Representative is often the next step for a Financial Service Representative.

Financial Service Representative (FSR) Job Listings

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Popular Employer Salaries for Financial Service Representative (FSR)


SunTrust Banks Inc., San Diego County Credit Union, TD Bank, N.A., State Employees Credit Union - North Carolina, and State Employees' Credit Union are all popular places to work. Financial Service Representatives flock to TD Bank, N.A. for generous paychecks, where average earnings of $43K lead the pack in compensation; however, TD Bank, N.A. also provides employees with a wide spectrum of compensation ranging from $36K at one end to $65K at the other end. Other leaders in compensation levels are Fidelity Investments at $41K, TD Banknorth at $37K, and SunTrust Banks Inc., where Financial Service Representatives annually earn $36K.

Also approaching the lower end are Trustmark National Bank at $30K, State Employees Credit Union - North Carolina at $30K, and Bank of The West at $31K.

Popular Skills for Financial Service Representative (FSR)


Survey results imply that Financial Service Representatives put a diverse skill set to use. Most notably, skills in Loan Processing, Customer Relationship Management, Sales, and Consumer Loans are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Banking. Most people who know Customer Service also know Microsoft Office.

Pay by Experience Level for Financial Service Representative (FSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Individuals who have worked for fewer than five years bring in approximately $33K on average. Those in the five-to-10 year range can expect an average that is only a touch bigger at $34K. For Financial Service Representatives, 10 to 20 years of experience on the job amounts to an average salary of $36K. Veterans who have acquired more than 20 years report a median income of $40K, which is generally higher than the pay reported by other tenure groups.

Financial Service Representative (FSR) Reviews

What is it like working as a Financial Service Representative (FSR)?

Financial Service Representative (FSR) in Richardson:
"Credit Union FSR."
Pros: Credit Unions are member and staff friendly. Verbally reinforce value from executive level and there is not as much corporate segregation.
Cons: Less pay in comparison to banks. Less performance based pay and direct management is unorginized in regards to performance review. Undefined development and office politics supersede merit based career growth.

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Experience Affects Financial Service Representative (FSR) Salaries




National Average
$34,000


Skills That Affect Financial Service Representative (FSR) Salaries

Loan Processing
up arrow 12%

Customer Relationship Management (CRM)
up arrow 1%

Sales
0%

Consumer Loans
0%

National Average
$34,000

Microsoft Office
up arrow 1%

Customer Service
up arrow 2%

Banking
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
6%
1-4 years
50%
5-9 years
21%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 76%
medical benefits
Vision: 66%
dental benefits
None: 13%
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