Fleet Dispatcher (Trucking & Transportation) Salary

Trucking and Transportation Fleet Dispatchers aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $41K per year. Total incomes of Trucking and Transportation Fleet Dispatchers incorporate potential for, in a few cases, more than $5K from bonuses and close to $6K from profit sharing; these performance components cause packages to range between $25K and $56K. The company is the biggest factor affecting pay for this group, followed by career duration and geographic location. The majority of workers are highly satisfied with their job. Just under a third of professionals in this line of work do not receive benefits; however, the greater part report medical coverage and more than half claim dental coverage as well. Male Trucking and Transportation Fleet Dispatchers who responded to the survey are more common than women; more than half (61 percent) are men. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$29,740 - $59,263
(Median)
$30K
$41K
$59K
MEDIAN: $41,481
10%
50%
90%

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$10.09 - $20.11
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$29,740 - $59,263  
   
Bonus
$0.00 - $4,798  
Profit Sharing
$496.65 - $6,040  
Commission
$0.00 - $10,391  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,827 - $55,996  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,484
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.09 - $20.11  
   
Overtime
$14.59 - $30.16  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,798  
   
Commission
$0.00 - $10,391  
Profit Sharing
$496.65 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,827 - $55,996  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,325
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Job Description for Fleet Dispatcher (Trucking & Transportation)

Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with the client to address any concerns or route changes, some customer service experience is helpful. Dispatchers usually work out of a company office managing digital/physical route and driver files and answer calls from the fleet and customers.

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Fleet Dispatcher (Trucking & Transportation) Tasks

  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

Common Career Paths for Fleet Dispatcher (Trucking & Transportation)


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Trucking and Transportation Fleet Dispatchers who go on to become Terminal Managers may see their salaries climb quite a bit. Median pay for Terminal Managers is $62K annually. Trucking and Transportation Fleet Dispatchers most often move into positions as Operations Managers or Trucking & Transportation Fleet Managers; those groups report median salaries that are $21K higher and $14K higher, respectively.

Dispatcher (but not Police, Fire, or Ambulance) Job Listings

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Popular Employer Salaries for Fleet Dispatcher (Trucking & Transportation)


United Parcel Service (UPS), Inc., The Kenan Advantage Group, Swift Transportation Corporation, Federal Express Corporation (FedEx), and Republic Services Inc are among the top companies that take on many Trucking and Transportation Fleet Dispatchers. Trucking and Transportation Fleet Dispatchers flock to Federal Express Corporation (FedEx) for generous paychecks, where average earnings of $52K lead the pack in compensation.

Popular Skills for Fleet Dispatcher (Trucking & Transportation)


Survey takers working as Trucking and Transportation Fleet Dispatchers report using a large range of professional skills. Most notably, skills in Operations Management, Scheduling, Logistics, and Customer Relationship Management are correlated to pay that is above average, with boosts between 4 percent and 12 percent. Skills that seem to negatively impact pay include Microsoft Office and Data Entry. For most people, competency in Customer Service indicates knowledge of Customer Relations, Logistics, and Operations Management.

Pay by Experience Level for Fleet Dispatcher (Trucking & Transportation)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Trucking and Transportation Fleet Dispatchers — those with more experience do not necessarily bring in higher earnings. Respondents with less than five years' experience take home $34K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $40K. The average pay reported by folks with 10 to 20 years of experience is around $44K. Veterans who have acquired more than 20 years report a median income of $48K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location


For Trucking and Transportation Fleet Dispatchers, working in the bustling city of St. Louis has its advantages, including an above-average pay rate. Trucking and Transportation Fleet Dispatchers will also find cushy salaries in New York (+8 percent), Portland (+6 percent), Dallas (+5 percent), and Jacksonville (+4 percent). Miami ranks last in the field for pay, reporting salaries 18 percent below the national average. Not at the bottom but still paying below the median are employers in Tampa and Los Angeles (8 percent lower and 7 percent lower, respectively).

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Experience Affects Fleet Dispatcher (Trucking & Transportation) Salaries




National Average
$38,000


Skills That Affect Fleet Dispatcher (Trucking & Transportation) Salaries


Logistics
up arrow 4%

Scheduling
up arrow 4%

Organizing
up arrow 3%

Customer Relationship Management (CRM)
up arrow 3%

Customer Relations
up arrow 1%

Systems Computer/Console Operations
0%

National Average
$38,000

Customer Service
up arrow 2%

Microsoft Excel
up arrow 2%

Data Entry
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 530 votes.

Gender

Female
39 %
Male
61 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
23%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 53%
vision benefits Vision: 41% employee benefits None: 29%
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