Fleet Dispatcher (Trucking & Transportation) Salary
It's impossible to make it big as a Trucking and Transportation Fleet Dispatchers in the United States; the average employee scrapes together only around $43K annually. Overall compensation packages to Trucking and Transportation Fleet Dispatchers range from $26K on the low end to $58K on the high end; this includes bonuses that peak near $7K and profit sharing that approaches $5K, with some high rollers snagging commissions as high as $15K. The most influential factor affecting pay for this group is the specific employer, though years of experience and location have a (lesser) impact as well. Job satisfaction for Trucking and Transportation Fleet Dispatchers is high. Male Trucking and Transportation Fleet Dispatchers are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 56 percent of the field. Not all workers are lucky enough to have benefits; in fact, slightly less than a third are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by over one-half.
Job Description for Fleet Dispatcher (Trucking & Transportation)
Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with the client to address any concerns or route changes, some customer service experience is helpful. Dispatchers usually work out of a company office managing digital/physical route and driver files and answer calls from the fleet and customers.Read More...
Dispatchers also are often the first level of fleet manager. They monitor driver's schedules, keep track of substitute drivers, and assign them to routes when they are needed. They ensure that client and legal obligations are met. Dispatchers also are often in charge of ordering regular maintenance on vehicles by coordinating with either the in-house mechanics division or a third-party source.
A dispatcher's work schedule often depends on the company's delivery schedule, as there is a need for a dispatcher on call whenever a driver is on the road. The trucking and transportation dispatcher position usually exists within the wholesale, warehousing, or third-party delivery business. A minimum of a high school diploma is desired for the fleet dispatcher role. Having customer service, managerial, and phone-routing experience is more important for this role than higher education.
Fleet Dispatcher (Trucking & Transportation) Tasks
- Dispatch drivers for shipment pick-ups and deliveries.
- Update shipment tracking system and maintain timely data integrity.
- Prioritize time sensitive cargo.
- Notify drivers of pick-up and delivery assignments.
Common Career Paths for Fleet Dispatcher (Trucking & Transportation)
At the upper end, Trucking and Transportation Fleet Dispatchers who move into a Terminal Manager role can end up with a hefty increase in pay. The average income for Terminal Managers is a much higher $63K per year. Trucking and Transportation Fleet Dispatchers typically move into roles as Operations Managers or Dispatch Managers, and those positions pay $20K more and $5K more, respectively.
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Popular Employer Salaries for Fleet Dispatcher (Trucking & Transportation)
United Parcel Service (UPS), Inc., Swift Transportation Corporation, Republic Services Inc, Federal Express Corporation (FedEx), and The Kenan Advantage Group are some prominent firms with considerable interest in employing a large team of Trucking and Transportation Fleet Dispatchers. Federal Express Corporation (FedEx) offers the highest compensation with a median salary of $52K. Also paying near the top of the field are Swift Transportation Corporation at $41K, United Parcel Service (UPS), Inc. at $40K, and The Kenan Advantage Group, where Trucking and Transportation Fleet Dispatchers annually earn $40K.
Workers at Republic Services Inc, Waste Management, Inc., and The Kenan Advantage Group also face smaller salaries than the rest of the field — average earnings for these employers come to $35K, $37K, and $40K respectively.
Popular Skills for Fleet Dispatcher (Trucking & Transportation)
Trucking and Transportation Fleet Dispatchers seem to require a rather large skill set. Most notably, facility with Problem Solving, Inventory Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 29 percent, 10 percent, and 7 percent, respectively. Skills that pay less than market rate include Oral / Verbal Communication, Microsoft Office, and Data Entry. Most people who know Customer Service also know Logistics and Customer Relations.
Pay by Experience Level for Fleet Dispatcher (Trucking & Transportation)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Trucking and Transportation Fleet Dispatchers, experience does not seem to be a major factor in determining pay. Salaries for the relatively untried average out to around $35K, but survey participants with five to 10 years of experience earn a significantly higher median of $41K. The average pay reported by folks with 10 to 20 years of experience is around $45K. As Trucking and Transportation Fleet Dispatchers reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $49K.
Pay Difference by Location
Trucking and Transportation Fleet Dispatchers will find that Jacksonville offers an impressive pay rate, one which exceeds the national average by 7 percent. Trucking and Transportation Fleet Dispatchers can also look forward to large paychecks in cities like Denver (+7 percent), Phoenix (+6 percent), Minneapolis (+5 percent), and Dallas (+4 percent). Location is a huge contributor to overall pay, with Trucking and Transportation Fleet Dispatchers in Orlando earning a whopping 22 percent below the national average. Employers pay around 10 percent less in Columbus and 9 percent less in Portland, below-median salaries for those in this field.
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Key Stats for Fleet Dispatcher (Trucking & Transportation)
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