Fleet Dispatcher (Trucking & Transportation) Salary

It's impossible to make it big as a Trucking and Transportation Fleet Dispatchers in the United States; the average employee scrapes together only around $41K per year. Overall incomes of Trucking and Transportation Fleet Dispatchers — including $5K bonuses, $6K profit sharing proceeds, and $10K commissions on the more lucrative end — generally ranges between $25K and $56K. Compensation for this group is mainly affected by the specific employer, but the particular city and years of experience are influential factors as well. Unfortunately, some people in this line of work are without benefits — just under one in three lack coverage. On the flip side, the greater part have medical insurance and a little more than half receive dental plans. The majority of Trucking and Transportation Fleet Dispatchers (60 percent) survey respondents are male. Most Trucking and Transportation Fleet Dispatchers like their work and job satisfaction is high.

$29,702 - $59,226
(Median)
$30K
$41K
$59K
MEDIAN: $41,416
10%
50%
90%

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$10.08 - $20.14
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$29,702 - $59,226  
   
Bonus
$0.00 - $4,775  
Profit Sharing
$498.33 - $6,020  
Commission
$0.00 - $10,391  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,775 - $56,082  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,484
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.08 - $20.14  
   
Overtime
$14.58 - $30.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,775  
   
Commission
$0.00 - $10,391  
Profit Sharing
$498.33 - $6,020  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,775 - $56,082  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,323
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Job Description for Fleet Dispatcher (Trucking & Transportation)

Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with the client to address any concerns or route changes, some customer service experience is helpful. Dispatchers usually work out of a company office managing digital/physical route and driver files and answer calls from the fleet and customers.

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Fleet Dispatcher (Trucking & Transportation) Tasks

  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

Common Career Paths for Fleet Dispatcher (Trucking & Transportation)


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Trucking and Transportation Fleet Dispatchers who go on to become Terminal Managers may see their salaries climb quite a bit. Median pay for Terminal Managers is $62K annually. Operations Managers or Trucking & Transportation Fleet Managers are common next-step roles for Trucking and Transportation Fleet Dispatchers moving up in their careers; annual pay for Operations Managers is $21K higher on average, and it's $14K higher for Trucking & Transportation Fleet Managers.

Dispatcher (but not Police, Fire, or Ambulance) Job Listings

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Popular Employer Salaries for Fleet Dispatcher (Trucking & Transportation)


Many Trucking and Transportation Fleet Dispatchers can be found at United Parcel Service (UPS), Inc., The Kenan Advantage Group, Swift Transportation Corporation, Republic Services Inc, and Federal Express Corporation (FedEx), firms that are at the top of the field. Federal Express Corporation (FedEx) offers the highest compensation with a median salary of $52K.

Popular Skills for Fleet Dispatcher (Trucking & Transportation)


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Operations Management, Scheduling, Logistics, and Customer Relationship Management are correlated to pay that is above average, with boosts between 4 percent and 12 percent. Skills that are correlated to lower pay, on the other hand, include Microsoft Office and Data Entry. Most people skilled in Customer Service are similarly competent in Customer Relations, Logistics, and Operations Management.

Pay by Experience Level for Fleet Dispatcher (Trucking & Transportation)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Trucking and Transportation Fleet Dispatchers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Salaries of relatively inexperienced workers fall in the neighborhood of $34K, but folks who have racked up five to 10 years see a notably higher median of $40K. After working for 10 to 20 years, Trucking and Transportation Fleet Dispatchers make a median salary of $44K. Trucking and Transportation Fleet Dispatchers who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $48K.

Pay Difference by Location


Seattle is home to an above-average pay rate for Trucking and Transportation Fleet Dispatchers, 24 percent higher than the national average. Trucking and Transportation Fleet Dispatchers will also find cushy salaries in St. Louis (+10 percent), Portland (+7 percent), New York (+7 percent), and Dallas (+5 percent). The lowest-paying market is Miami, which sits 18 percent below the national average. Two other places where employers offer below-median salaries are Tampa (8 percent less) and Los Angeles (7 percent less).

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Experience Affects Fleet Dispatcher (Trucking & Transportation) Salaries




National Average
$38,000


Skills That Affect Fleet Dispatcher (Trucking & Transportation) Salaries



Logistics
up arrow 4%

Organizing
up arrow 3%

Customer Relationship Management (CRM)
up arrow 3%

Customer Relations
up arrow 1%

Systems Computer/Console Operations
0%

National Average
$38,000

Customer Service
up arrow 2%

Microsoft Excel
up arrow 2%

Data Entry
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 534 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
23%
10-19 years
24%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 53%
vision benefits Vision: 42% employee benefits None: 29%
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