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Floor Manager Salary

Total annual pay for Floor Managers is approximately $36K, and commissions account for a significant portion of this final number — about two-fifths on average. Geographic location is the biggest factor affecting pay for this group, followed by tenure. Male Floor Managers are more prevalent than women among those who took the survey — 63 percent of professionals. While a little less than half report receiving no health benefits, approximately half do receive medical coverage, and over a third have dental, as well. For the most part, Floor Managers enjoy their work and report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.

$28,604 - $66,683
(Median)
$29K
$40K
$67K
MEDIAN: $39,905
10%
50%
90%

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$8.80 - $18.93
(Median)
$8
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$28,604 - $66,683  
   
Bonus
$0.00 - $4,900  
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,153 - $52,630  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 148
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.80 - $18.93  
   
Hourly Tips
$0.00 - $12.26  
Overtime
$11.87 - $29.37  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,900  
   
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,153 - $52,630  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 122

Find Out Exactly What You Should Be Paid

United States (change)


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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Floor Managers report a narrow range of specific skills. Most notably, facility with Sales Management, People Management, and Training are correlated to pay that is significantly above average, leading to increases of 28 percent, 4 percent, and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service and Operations Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Those in the early stages of their career can expect to make around $32K; however, individuals with five to 10 years of experience bring in $36K on average — a distinctly larger sum. Floor Managers claiming one to two decades of experience make an estimated median of $39K. Floor Managers with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $42K.

Related Job Salaries

United States (change)

Experience Affects Floor Manager Salaries

Late-Career
up arrow 16%

Experienced
up arrow 9%

Mid-Career
0%

National Average
$36,000

Entry-Level
up arrow 10%

Skills That Affect Floor Manager Salaries

Sales Management
up arrow 28%

People Management
up arrow 4%

Training
up arrow 3%

National Average
$36,000

Operations Management
up arrow 11%

Customer Service
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 42 votes.

Gender

Female
37 %
Male
63 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
22%
10-19 years
21%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 51% dental benefits Dental: 35%
vision benefits Vision: 29% employee benefits None: 47%
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