Floor Manager Salary

In a profession for which the median take-home is approximately $37K, roughly two in five of overall earnings for Floor Managers arrives through commissions. Residence is the biggest factor affecting pay for this group, followed by experience level. Work is enjoyable for Floor Managers, who typically claim high levels of job satisfaction. Male Floor Managers are more prevalent than women among those who took the survey — 62 percent of professionals. While just over two-fifths report receiving no health benefits, just over a half do receive medical coverage, and over a third have dental, as well. This snapshot results from replies to PayScale's salary survey.

$28,914 - $63,799

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$8.97 - $19.04

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$28,914 - $63,799  
   
Bonus
$0.00 - $5,006  
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,980 - $55,071  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 169
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.97 - $19.04  
   
Hourly Tips
$0.00 - $12.00  
Overtime
$11.89 - $29.11  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,006  
   
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,980 - $55,071  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 129
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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Popular Skills for Floor Manager


Floor Managers seem to require a number of specific skills. Most notably, skills in Sales Management, People Management, Training, and Operations Management are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Service and Operations Management. Many workers who know Operations Management also know People Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. People who have worked for fewer than five years earn around $34K, and folks with five to 10 years of experience see a modestly higher median of $36K. The average pay reported by folks with 10 to 20 years of experience is around $39K. As Floor Managers reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $42K.

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Experience Affects Floor Manager Salaries

Late-Career
up arrow 16%

Experienced
up arrow 7%

National Average
$37,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 9%

Skills That Affect Floor Manager Salaries

Sales Management
up arrow 14%

People Management
up arrow 2%

Training
up arrow 1%

National Average
$37,000

Operations Management
up arrow 13%

Customer Service
up arrow 18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
20%
10-19 years
20%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 55% dental benefits Dental: 38%
vision benefits Vision: 28% employee benefits None: 43%
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