Floor Manager Salary

Floor Managers in the United States may have to scrimp and save; the median compensation is $43K per year. Residence and career duration each impact pay for this group, with the former having the largest influence. Men working as Floor Managers who took the survey just slightly outnumber women at 53 percent. Job satisfaction is reported as high by the vast majority of workers. Although a majority have medical coverage and just under a half have dental coverage, more than two-fifths claim no health benefits at all. Participants in PayScale's salary questionnaire provided the particulars of this report.

$28,443 - $62,644
$28K
$43K
$63K
MEDIAN: $43,202
10%
50%
90%

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$9.85 - $19.50
$9
$13
$20
MEDIAN: $13.11
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$28,443 - $62,644  
   
Bonus
$505 - $7,851  
Profit Sharing
$4,000  
Commission
$12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,090 - $60,169  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 165
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.85 - $19.50  
   
Hourly Tips
$0.00 - $14.54  
Overtime
$14.53 - $29.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$505 - $7,851  
   
Commission
$12,000  
Profit Sharing
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,090 - $60,169  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 147

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Ensure balance of inventory counts, usage reports, and cash drawers.
  • Train and schedule front of house employees.
  • Handle customer complaints and requests.

Floor Manager Job Listings

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Popular Skills for Floor Manager


Survey results suggest that Floor Managers put a wide range of professional skills to use. Most notably, skills in Customer Relationship Management, Operations Management, Oral / Verbal Communication, and People Management are correlated to pay that is above average, with boosts between 10 percent and 20 percent. Skills that pay less than market rate include Training and Sales Management. The majority of those who know Customer Service also know Operations Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Floor Managers, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience make $34K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $43K. On average, Floor Managers make $44K following one to two decades on the job. People who have worked for more than 20 years report a median income no higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location

National Average: $37,618

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Floor Managers, New York offers exceptional salaries, 29 percent above the national average. Floor Managers will also find cushy salaries in San Diego (+12 percent) and Miami (+6 percent). Floor Managers in Los Angeles take home the lowest salaries, earning a whopping 30 percent less than the national average. Employers pay around 20 percent less in Pittsburgh and 11 percent less in Chicago, below-median salaries for those in this field.

Related Job Salaries

Key Stats for Floor Manager

Gender

Female
47 %
Male
53 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.
Less than 1 year
4%
1-4 years
49%
5-9 years
20%
10-19 years
17%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Floor Manager Salaries

▲18%

▲16%

▲13%

National Average
$38,000

▼9%

Skills That Affect Floor Manager Salaries

Customer Relationship Management (CRM)
▲20%


Oral / Verbal Communication
▲10%

People Management
▼0%

National Average
$38,000

Inventory Management
▼1%


Sales Management
▼7%

Training
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
4%
1-4 years
49%
5-9 years
20%
10-19 years
17%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 46%
vision benefits
Vision: 34%
dental benefits
None: 43%
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