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Floor Manager Salary

Commissions comprise a big part of overall income for Floor Managers. The median take-home amount in this area is around $36K, and on average, nearly two in five of that final number comes from commissions. More than half of Floor Managers (64 percent) survey respondents are men. Job satisfaction is high and work is enjoyable for most Floor Managers. Unfortunately, some people in this line of work are without benefits — just over two-fifths lack coverage. On the flip side, slightly more than half have medical insurance and over a third receive dental plans. The information for this snapshot was generated by responses to the PayScale salary survey.
$27,833 - $67,577
(Median)
28K
40K
49K
68K
MEDIAN: $40,142
10%
50%
75%
90%

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$8.76 - $19.29
(Median)
8
13
16
19
MEDIAN: $12.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$27,833 - $67,577  
   
Bonus
$0.00 - $4,885  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,117 - $58,158  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 132
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.76 - $19.29  
   
Hourly Tips
$0.00 - $27.96  
Overtime
$11.51 - $32.37  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,885  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,117 - $58,158  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 113
United States (change)

Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Survey takers who work as Floor Managers typically report just a few professional skills. Most notably, facility with Sales Management and People Management are correlated to pay that is significantly above average, leading to increases of 65 percent and 5 percent, respectively. Skills that pay less than market rate include Customer Service and Operations Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $32K on average, people with five to 10 years benefit from a notably larger average of $37K. Floor Managers see a median salary of $41K after reaching one to two decades on the job. Floor Managers who have stuck around for more than two decades see earnings that are no higher than those of folks who have worked for 10 to 20 years.

Related Job Salaries

Experience Affects Floor Manager Salaries

Experienced
up arrow 14%

Late-Career
up arrow 14%

Mid-Career
up arrow 3%

National Average
$36,000

Entry-Level
up arrow 11%

Skills That Affect Floor Manager Salaries

Sales Management
up arrow 65%


National Average
$36,000

Operations Management
up arrow 15%

Customer Service
up arrow 16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 53% dental benefits Dental: 36%
vision benefits Vision: 30% employee benefits None: 45%