Floor Manager Salary

Pay for Floor Managers in the United States is very modest at just $44K annually. Geography is the biggest factor affecting pay for this group, followed by years of experience. The majority of Floor Managers claim high levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — just under a half lack coverage. On the flip side, a little more than half have medical insurance and just over two-fifths receive dental plans. Women are just slightly outnumbered, with male Floor Managers making up 53 percent of survey respondents. This snapshot results from replies to PayScale's salary survey.

$27,631 - $70,729
$28K
$44K
$71K
MEDIAN: $43,982
10%
50%
90%

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$9.77 - $19.29
$9
$13
$19
MEDIAN: $13.39
10%
50%
90%

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$0$70K
Salary $27,631 - $70,729
Bonus $290.87 - $6,183
Profit Sharing $2,000
Commission $12,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,089 - $59,669
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 155
Hourly Data $0$27
Hourly Rate $9.77 - $19.29
Hourly Tips $0.00 - $14.68
Overtime $8.25 - $27.77
Annual Data $0$59K
Bonus $290.87 - $6,183
Commission $12,000
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,089 - $59,669
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 149

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Ensure balance of inventory counts, usage reports, and cash drawers.
  • Train and schedule front of house employees.
  • Handle customer complaints and requests.

Floor Manager Job Listings

Popular Skills for Floor Manager


Survey results suggest that Floor Managers use a fairly large toolkit of professional skills. Most notably, facility with Customer Relationship Management, Operations Management, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 20 percent, 11 percent, and 10 percent, respectively. Skills that seem to negatively impact pay include Training and Sales Management. Most people experienced in Customer Service also know Operations Management.

Pay by Experience Level for Floor Manager

Pay by Experience for a Floor Manager has a positive trend. An entry-level Floor Manager with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 192 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Floor Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 87 salaries. An experienced Floor Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $44,000 based on 65 salaries. A Floor Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $44,000 based on 36 salaries.

Pay Difference by Location

National Average: $37,423

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 30 percent, Floor Managers in New York receive some of the highest pay in the country. Floor Managers will also find cushy salaries in San Diego (+12 percent) and Miami (+7 percent). Location is a huge contributor to overall pay, with Floor Managers in Los Angeles earning a whopping 30 percent below the national average. Two other places where employers offer below-median salaries are Pittsburgh (20 percent less) and Chicago (10 percent less).

Floor Manager Reviews

Q: What is it like working as a Floor Manager?

Floor Manager in New York:
"Time consuming."
Pros: Clientelling. And hit targets.
Cons: Turn-overs.

Floor Manager in Jonesboro:
Pros: Guarantee paycheck.
Cons: On my feet for long hours , being pushed around and not respected.

Related Job Salaries

Key Stats for Floor Manager

Gender

Female
47 %
Male
53 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.
Less than 1 year
4%
1-4 years
48%
5-9 years
21%
10-19 years
17%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Floor Manager Salaries

▲19%

▲17%

▲14%

National Average
$37,000

▼8%

Skills That Affect Floor Manager Salaries

Customer Relationship Management (CRM)
▲20%


Oral / Verbal Communication
▲10%

People Management
▲1%

Inventory Management
▼0%

National Average
$37,000


Sales Management
▼6%

Training
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
4%
1-4 years
48%
5-9 years
21%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 42%
vision benefits
Vision: 34%
no benefits
None: 46%
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