Floor Manager Salary

On average, commissions constitute a fair portion (about two-fifths) of final income for Floor Managers. That final number averages out to $36K across the industry. Location and career duration each impact pay for this group, with the former having the largest influence. Unfortunately, some people in this line of work are without benefits — more than two-fifths lack coverage. On the flip side, more than half have medical insurance and more than a third receive dental plans. Job satisfaction is reported as high by the vast majority of workers. Men account for the majority of Floor Managers who responded to the questionnaire — 63 percent to be exact. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$28,855 - $64,782
(Median)
$29K
$40K
$65K
MEDIAN: $40,131
10%
50%
90%

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$8.95 - $19.02
(Median)
$9
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$28,855 - $64,782  
   
Bonus
$0.00 - $4,961  
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,730 - $54,168  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 161
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.95 - $19.02  
   
Hourly Tips
$0.00 - $12.16  
Overtime
$11.91 - $28.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,961  
   
Commission
$1,250 - $17,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,730 - $54,168  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 130
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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Survey results suggest that Floor Managers put a wide range of professional skills to use. Most notably, facility with Sales Management and People Management are correlated to pay that is significantly above average, leading to increases of 22 percent and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service and Operations Management. People Management is a skill commonly found among those who know Operations Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Floor Managers do not generally earn higher incomes from more experience in the field. People who have worked for fewer than five years bring home $33K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $36K. People with 10 to 20 years of experience make an average of about $39K in this role. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $42K, demonstrating that compensation is roughly commensurate with experience in the end.

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Experience Affects Floor Manager Salaries

Late-Career
up arrow 17%

Experienced
up arrow 7%

Mid-Career
0%

National Average
$36,000

Entry-Level
up arrow 8%

Skills That Affect Floor Manager Salaries

Sales Management
up arrow 22%

People Management
up arrow 3%

Training
up arrow 2%

National Average
$36,000

Operations Management
up arrow 14%

Customer Service
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.

Gender

Female
37 %
Male
63 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
21%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 53% dental benefits Dental: 38%
vision benefits Vision: 29% employee benefits None: 45%
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