Floor Manager Salary

The median total income of Floor Managers is around $36K, and for the average worker in this area, a good chunk of that (approximately two in five, in fact) comes from commissions. While some workers in this profession — just over two-fifths — do not have any health coverage, more than half do receive medical benefits and over a third have dental insurance. More than half of Floor Managers (64 percent) survey respondents are men. The majority of Floor Managers claim high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$28,627 - $66,528
(Median)
$29K
$40K
$67K
MEDIAN: $39,899
10%
50%
90%

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$8.78 - $19.25
(Median)
$8
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$28,627 - $66,528  
   
Bonus
$0.00 - $4,955  
Commission
$1,965 - $15,484  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,220 - $52,790  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 149
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.78 - $19.25  
   
Hourly Tips
$0.00 - $12.16  
Overtime
$11.55 - $29.93  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,955  
   
Commission
$1,965 - $15,484  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,220 - $52,790  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 118

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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Floor Managers report a focused set of job skills. Most notably, facility with Sales Management and People Management are correlated to pay that is significantly above average, leading to increases of 66 percent and 4 percent, respectively. At the other end of the pay range are skills like Customer Service and Operations Management.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Floor Managers do not generally earn higher incomes from more experience in the field. Workers with less than five years' experience earn around $33K on average, and those who have five to 10 years under their belts see a higher median salary of $36K. For Floor Managers, 10 to 20 years of experience on the job amounts to an average salary of $40K. Floor Managers who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $42K on average.

Related Job Salaries

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Experience Affects Floor Manager Salaries

Late-Career
up arrow 17%

Experienced
up arrow 10%

Mid-Career
0%

National Average
$36,000

Entry-Level
up arrow 8%

Skills That Affect Floor Manager Salaries

Sales Management
up arrow 66%

People Management
up arrow 4%

Training
up arrow 2%

National Average
$36,000

Customer Service
up arrow 15%

Operations Management
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
3%
1-4 years
46%
5-9 years
22%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 54% dental benefits Dental: 38%
vision benefits Vision: 32% employee benefits None: 44%