Floor Manager Salary

Commissions comprise a big part of overall income for Floor Managers. The median take-home amount in this area is around $37K, and on average, about two-fifths of that final number comes from commissions. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Male Floor Managers are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 58 percent of the field. Unfortunately, some people in this line of work are without benefits — just over two-fifths lack coverage. On the flip side, over one-half have medical insurance and over a third receive dental plans. For the most part, Floor Managers enjoy their work and report high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.

$29,266 - $61,999
(Median)
$29K
$41K
$62K
MEDIAN: $40,722
10%
50%
90%

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$8.93 - $19.27
(Median)
$8
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,266 - $61,999  
   
Bonus
$0.00 - $5,028  
Profit Sharing
$2,175  
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,604 - $56,406  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 206
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.93 - $19.27  
   
Hourly Tips
$0.00 - $11.81  
Overtime
$12.26 - $28.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,028  
   
Commission
$15,000  
Profit Sharing
$2,175  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,604 - $56,406  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 161
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Job Description for Floor Manager

Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.

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Floor Manager Tasks

  • Handle customer complaints and requests.
  • Train and schedule front of house employees.
  • Ensure balance of inventory counts, usage reports, and cash drawers.

Floor Manager Job Listings

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Popular Skills for Floor Manager


Survey results imply that Floor Managers put a diverse skill set to use. Most notably, facility with Customer Relationship Management, Sales Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 22 percent, 19 percent, and 8 percent, respectively. Skills that seem to negatively impact pay include Customer Service and Training. Customer Service and People Management are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for Floor Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Workers in their first five years can expect to earn $34K, but people who have been around for five to 10 years earn a noticeably bigger sum of $38K. On average, Floor Managers make $40K following one to two decades on the job. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $41K on average.

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Experience Affects Floor Manager Salaries

Late-Career
up arrow 11%

Experienced
up arrow 8%

Mid-Career
up arrow 2%

National Average
$37,000

Entry-Level
up arrow 7%

Skills That Affect Floor Manager Salaries

Customer Relationship Management (CRM)
up arrow 22%

Sales Management
up arrow 19%

Operations Management
up arrow 8%

Oral / Verbal Communication
up arrow 1%

National Average
$37,000

People Management
up arrow 1%

Training
up arrow 9%

Customer Service
up arrow 18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.

Gender

Female
42 %
Male
58 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
20%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 38%
medical benefits
Vision: 28%
dental benefits
None: 45%
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