Floor sales representative sell their company's products from a central location, or sales floor, where customers come to see these items on display. They maintain a section of the sales floor, ensuring it is clean and organized. When a customer enters the floor or their section, the sales representative must welcome them, answer any questions, and help them complete purchases. After making a sale, the floor sales representative may need to follow through to ensure delivery is successfully completed and work to build ongoing relationships with customers to ensure future sales.
Floor sales representatives must have a solid understanding of their organization's products, have excellent presentation skills, and be able to effectively sell products to a wide range of customers. They may need to work on their feet for long hours, and they often report to a floor manager.
At least one to two years of sales experience is generally required for this role. A postsecondary degree might be preferred, and representatives must be proficient with basic computer programs such as the Microsoft Office suite. Floor sales representatives' hours vary depending on their organization's hours of operation, which may include nights and weekends. There are many industries that employ floor sales representatives, such as furniture stores, car dealerships, and department stores, among others.
Floor Sales Representative Tasks
Assist customers inquires.
Negotiate price with customer.
Meet monthly/weekly predetermined sales quota.
Determine customers needs.