Food and beverage attendants' work generally revolves around serving beverages and food to customers, along with welcoming and greeting guests. Other duties include answering guests' questions and providing recommendations, ensuring guest satisfaction, generating customer bills, processing payments, and maintaining a courteous and enthusiastic manner at all times. In some cases, it may be required for individuals in this position to garnish beverages and replenish snack bars as well.
The food and beverage attendant's work is usually done in small teams with supervisors checking in regularly, but in some cases, the position may be much more independent. Work hours for this job depend on the organization's available shifts and can vary from overnight hours to typical business hours, with weekend work also common. This position may be seasonal or temporary.
Although in some cases experience in a similar role is required, most of the time there are no specific experience requirement for applicants. Some positions call for a high school diploma or equivalent, but many do not list specific educational requirements. Some positions have trial periods before hiring, and many require background checks. In cases where alcohol is served, there are often age requirements for these positions, but these requirements vary by state.
To successfully perform this job, the ability to stand and walk for extended hours is generally necessary. In some cases, the physical requirements for food and beverage attendant positions also include carrying up to 40 pounds. Basic math skills, strong communication skills, and attention to detail are also necessary.
Food And Beverage Attendant Tasks
Stock, clean, and/or polish dining room supplies.
Move dirty dishes from dining room to kitchen.
Wipe or replace linens of all tables and chairs.
Maintain full levels of dispensers and condiments.