Job: Food Service Worker (United States)

For over 17 years, I've worked as a server at an Asian-American restaurant. In addition to handling regular duties waiting, cashiering and answering the phone, I was regularly called upon to assist in other parts of the business, because of my ability to speak five languages--including Vietnamese, Cambodian and Mandarin Chinese--as well as my experience dealing with a variety of cultures and personalities (both my restaurant's staff and clientele were quite diverse socioeconomically). For instance, not only was I often the only person who could resolve misunderstandings between my coworkers and our customers about the content and price of what they ordered, I also had to facilitate communication among my coworkers as well as between them and management, since they all spoke different dialects and were from different backgrounds. .. I believe that I always have the "big picture" in mind when it comes to doing my work--dealing with the public, completing

multiple tasks and/or working under pressure and within strict time constraints-- to do what I can to help the entire operation.