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Front Desk/Receptionist, Dental Office Salary

Women account for the majority of Dental Office Receptionists in the United States. The entire group has an average salary of $14.70 per hour. Slightly less than a third report receiving medical coverage from their employers and approximately two in five collect dental insurance. Job satisfaction is high and work is enjoyable for most Dental Office Receptionists. The information for this snapshot was generated by responses to the PayScale salary survey.

$24,346 - $46,085
(Median)
$24K
$30K
$46K
MEDIAN: $30,297
10%
50%
90%

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$10.22 - $20.23
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,346 - $46,085  
   
Bonus
$0.00 - $1,745  
Profit Sharing
$400.00 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,946 - $42,983  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 52
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.22 - $20.23  
   
Overtime
$0.00 - $27.53  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,745  
   
Profit Sharing
$400.00 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,946 - $42,983  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 529

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Job Description for Front Desk/Receptionist, Dental Office

A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Dental Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete insurance and privacy forms.

Dental Receptionist Job Listings

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Popular Skills for Front Desk/Receptionist, Dental Office


Survey results show that Dental Office Receptionists use a fair number of skills. Most notably, skills in Accounts Receivable, Insurance, Customer Service, and Billing are correlated to pay that is above average, with boosts in pay of 5 percent. Those familiar with Insurance also tend to know Billing.

Pay by Experience Level for Front Desk/Receptionist, Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Dental Office Receptionists with a lot of experience do not necessarily enjoy more money. Survey participants with less than five years' experience pocket $27K on average, but those with five to 10 years of experience enjoy a much bigger median of $32K. Dental Office Receptionists with one to two decades of relevant experience report an average salary of approximately $36K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $38K.

Related Job Salaries

United States (change)

Experience Affects Front Desk/Receptionist, Dental Office Salaries




National Average
$31,000


Skills That Affect Front Desk/Receptionist, Dental Office Salaries


Insurance
up arrow 4%

Customer Service
up arrow 4%

Billing
up arrow 2%

Software Knowledge
up arrow 2%

Scheduling
up arrow 1%

Phone Support
up arrow 1%

Job Scheduling
0%

National Average
$31,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 71 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
7%
1-4 years
33%
5-9 years
24%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 31% dental benefits Dental: 39%
vision benefits Vision: 9% employee benefits None: 47%