Front Desk/Receptionist, Dental Office Salary
Dental Office Receptionists in the United States are largely female. The average salary of the entire group is approximately $15.15 per hour. Geographic location is the biggest factor affecting pay for this group, followed by tenure. Nearly one in four enjoy medical while over a third get dental coverage. Vision coverage is also available to around a tenth. Most workers in this position report high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Front Desk/Receptionist, Dental Office
A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.Read More...
Usually, this position requires a high school diploma or equivalent; relevant experience is usually required or preferred as well. Customer service skills are important, as the front desk receptionist has to greet patients and interact with them. Since there are multiple duties corresponding with this job, the ability to multitask is essential as well. Positions may be part time or full time, and the hours that a front desk receptionist at a dental office must work depend on their employer's operating hours.
Front Desk/Receptionist, Dental Office Tasks
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete insurance and privacy forms.
Dental Receptionist Job Listings
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Popular Skills for Front Desk/Receptionist, Dental Office
Survey results imply that Dental Office Receptionists put a diverse skill set to use. Most notably, skills in Accounts Receivable, Billing, Insurance, and Scheduling are correlated to pay that is above average. Those listing Real-Time as a skill should be prepared for drastically lower pay. Organizational Development and Job Scheduling also typically command lower compensation. It is often found that people who know Insurance are also skilled in Billing.
Pay by Experience Level for Front Desk/Receptionist, Dental Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Average salaries for inexperienced employees average out to around $29K, but folks who have five to 10 years of experience earn a higher median of $33K. People with 10 to 20 years of experience make an average of about $38K in this role. Individuals who have achieved more than 20 years of experience don't seem to earn any more than people who have 10 to 20 years under their belts.