Front Desk/Receptionist, Dental Office Salary
The larger portion of Dental Office Receptionists in the United States are women. Median pay in this female-dominated area goes for around $15.39 per hour. Geography and experience level each impact pay for this group, with the former having the largest influence. Nearly one in four report receiving medical coverage from their employers and more than a third collect dental insurance. Job satisfaction is high and work is enjoyable for most Dental Office Receptionists. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
|Salary||$21,699 - $56,410|
|Bonus||$0.00 - $7,300|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$22,769 - $43,392|
|Hourly Rate||$10.92 - $20.30|
|Overtime||$16.73 - $31.77|
|Bonus||$0.00 - $7,300|
|Total Pay (||$22,769 - $43,392|
Job Description for Front Desk/Receptionist, Dental Office
A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.Read More...
Usually, this position requires a high school diploma or equivalent; relevant experience is usually required or preferred as well. Customer service skills are important, as the front desk receptionist has to greet patients and interact with them. Since there are multiple duties corresponding with this job, the ability to multitask is essential as well. Positions may be part time or full time, and the hours that a front desk receptionist at a dental office must work depend on their employer's operating hours.
Front Desk/Receptionist, Dental Office Tasks
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete insurance and privacy forms.
Popular Skills for Front Desk/Receptionist, Dental Office
Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Billing, Accounts Receivable, Insurance, and Scheduling are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Real-Time, Job Scheduling, and Organizational Development. Most people familiar with Insurance also know Billing.
Pay by Experience Level for Front Desk/Receptionist, Dental Office
Pay by Experience for a Front Desk/Receptionist, Dental Office has a positive trend. An entry-level Front Desk/Receptionist, Dental Office with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 132 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk/Receptionist, Dental Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 64 salaries. An experienced Front Desk/Receptionist, Dental Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 74 salaries. A Front Desk/Receptionist, Dental Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 29 salaries.
Pay Difference by Location
Home to some of the best pay for Dental Office Receptionists, Houston offers exceptional salaries, 9 percent above the national average. Dental Office Receptionists will also find cushy salaries in New York (+3 percent). Compared to the national average, San Antonio Dental Office Receptionists have considerably lower salaries, 33 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. A couple other locations with smaller-than-average paychecks include Dallas (23 percent lower) and Orlando (11 percent lower).
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Key Stats for Front Desk/Receptionist, Dental Office
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