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Front Desk/Receptionist, Dental Office Salary (United States)

Women make up the vast majority of Dental Office Receptionists in the United States. The average pay in this industry is approximately $14.73 per hour. Roughly a third people have medical and dental plans, and less than one-tenth have vision insurance. Work is enjoyable for Dental Office Receptionists, who typically claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
Front Desk/Receptionist, Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,300 - $41,832
(Median)
24K
30K
36K
42K
MEDIAN: $30,023
10%
50%
75%
90%
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Front Desk/Receptionist, Dental Office Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.18 - $20.32
(Median)
10
12
15
18
20
MEDIAN: $14.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$24,300 - $41,832  
   
Bonus
$0.00 - $1,454  
Profit Sharing
$800 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,636 - $43,039  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 55
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.18 - $20.32  
   
Overtime
$0.00 - $30.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $1,454  
   
Profit Sharing
$800 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,636 - $43,039  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 576
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Job Description for Front Desk/Receptionist, Dental Office

A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.
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Front Desk/Receptionist, Dental Office Tasks
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete insurance and privacy forms.

Dental Receptionist Job Listings

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Popular Skills for Front Desk/Receptionist, Dental Office

Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Customer Service, Insurance, Accounts Receivable, and Billing are correlated to pay that is above average, with boosts of 6 percent, 4 percent, 4 percent, and 4 percent, respectively. It is often found that people who know Insurance are also skilled in Billing.

Pay by Experience Level for Front Desk/Receptionist, Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Dental Office Receptionists with a lot of experience do not necessarily enjoy more money. The average worker who claims fewer than five years of experience earns around $27K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $32K. For Dental Office Receptionists, 10 to 20 years of experience on the job amounts to an average salary of $36K. Dental Office Receptionists who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $38K on average. In this field, workers tend to have anywhere from one to nine years of experience — of those surveyed, more than half land within this range. Experienced employees who have 10-20 years of experience make up close to one-fourth of the workforce; inexperienced individuals who have been working for less than one year comprise fewer than one in ten, and senior people with more than 20 years under their belt fill out the remaining nearly one in eight.

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Experience Affects Front Desk/Receptionist, Dental Office Salaries

National Average
$31,000

Skills That Affect Front Desk/Receptionist, Dental Office Salaries

Insurance
up arrow 4%
Accounts Receivable
up arrow 4%
Scheduling
up arrow 2%
Billing
up arrow 2%
Software Knowledge
up arrow 1%
Phone Support
0%
National Average
$31,000
Job Scheduling
up arrow 1%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 73 votes.

Gender

Female
98%
female alumni
 
Male
2%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
33%
5-9 years
23%
10-19 years
25%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 34% dental benefits Dental: 38%
vision benefits Vision: 9% employee benefits None: 46%