Front Desk/Receptionist, Dental Office Salary
Women account for the majority of Dental Office Receptionists in the United States. The entire group has an average salary of $15.27 per hour. Residence is the biggest factor affecting pay for this group, followed by years of experience. Most Dental Office Receptionists like their work and job satisfaction is high. Medical benefits are awarded to around one in four, and over a third earn dental coverage. The figures in this rundown are based on the results of PayScale's salary questionnaire.
Job Description for Front Desk/Receptionist, Dental Office
A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.Read More...
Usually, this position requires a high school diploma or equivalent; relevant experience is usually required or preferred as well. Customer service skills are important, as the front desk receptionist has to greet patients and interact with them. Since there are multiple duties corresponding with this job, the ability to multitask is essential as well. Positions may be part time or full time, and the hours that a front desk receptionist at a dental office must work depend on their employer's operating hours.
Front Desk/Receptionist, Dental Office Tasks
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
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Popular Skills for Front Desk/Receptionist, Dental Office
Dental Office Receptionists generally report applying a varied skill set to their work. Most notably, skills in Billing, Accounts Receivable, Insurance, and Scheduling are correlated to pay that is above average. Those listing Real-Time as a skill should be prepared for drastically lower pay. Organizational Development and Job Scheduling also typically command lower compensation. For most people, competency in Insurance indicates knowledge of Billing.
Pay by Experience Level for Front Desk/Receptionist, Dental Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Dental Office Receptionists with a lot of experience do not necessarily enjoy more money. Those in the early stages of their career can expect to make around $29K; however, individuals with five to 10 years of experience bring in $34K on average — a distinctly larger sum. People with 10 to 20 years of experience make an average of about $37K in this role. Dental Office Receptionists who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $38K on average.
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Key Stats for Front Desk/Receptionist, Dental Office
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