Front Desk/Receptionist, Dental Office Salary
Dental Office Receptionists in the United States are largely women. The group as a whole has a nationwide average of $15.49 per hour for pay. Residence and experience level each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to close to a fourth, and more than a third earn dental coverage. Most Dental Office Receptionists report high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
|Salary||$24,658 - $56,410|
|Bonus||$-0.50 - $4,768|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$24,584 - $45,194|
|Hourly Rate||$11.65 - $20.59|
|Overtime||$15.25 - $32.69|
|Bonus||$-0.50 - $4,768|
|Total Pay (||$24,584 - $45,194|
Job Description for Front Desk/Receptionist, Dental Office
A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.Read More...
Usually, this position requires a high school diploma or equivalent; relevant experience is usually required or preferred as well. Customer service skills are important, as the front desk receptionist has to greet patients and interact with them. Since there are multiple duties corresponding with this job, the ability to multitask is essential as well. Positions may be part time or full time, and the hours that a front desk receptionist at a dental office must work depend on their employer's operating hours. (Copyright 2017 PayScale.com)
Front Desk/Receptionist, Dental Office Tasks
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
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Popular Skills for Front Desk/Receptionist, Dental Office
Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Billing, Accounts Receivable, Insurance, and Scheduling are correlated to pay that is above average. Skills that seem to negatively impact pay include Real-Time, Job Scheduling, and Organizational Development. Most people familiar with Insurance also know Billing.
Pay by Experience Level for Front Desk/Receptionist, Dental Office
Pay by Experience for a Front Desk/Receptionist, Dental Office has a positive trend. An entry-level Front Desk/Receptionist, Dental Office with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 132 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk/Receptionist, Dental Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 64 salaries. An experienced Front Desk/Receptionist, Dental Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 74 salaries. A Front Desk/Receptionist, Dental Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 29 salaries.
Pay Difference by Location
For those looking to make money, Dental Office Receptionists in Houston enjoy an exceptional pay rate, 8 percent above the national average. Dental Office Receptionists will also find cushy salaries in New York (+2 percent). The lowest-paying market is San Antonio, which sits 33 percent below the national average, proving that location is a significant contributor to overall pay. Employers in Dallas and Orlando also lean toward paying below-median salaries (24 percent lower and 12 percent lower, respectively).
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