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Front Desk/Receptionist, Dental Office Salary

Women make up the vast majority of Dental Office Receptionists in the United States. The average pay in this industry is approximately $14.69 per hour. The majority of Dental Office Receptionists claim high levels of job satisfaction. Approximately one-third report receiving medical and dental coverage from their employers and fewer than one in ten collect vision insurance. This report is based on answers to PayScale's salary questionnaire.
$24,413 - $45,466
(Median)
$24K
$31K
$45K
MEDIAN: $30,600
10%
50%
90%

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$10.23 - $20.08
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,413 - $45,466  
   
Bonus
$0.00 - $1,454  
Profit Sharing
$786 - $2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,069 - $42,755  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 58
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.23 - $20.08  
   
Overtime
$0.00 - $29.77  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,454  
   
Profit Sharing
$786 - $2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,069 - $42,755  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 567
United States (change)

Job Description for Front Desk/Receptionist, Dental Office

A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Dental Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete insurance and privacy forms.

Dental Receptionist Job Listings

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Popular Skills for Front Desk/Receptionist, Dental Office


Dental Office Receptionists report using a pretty varied skill set on the job. Most notably, skills in Accounts Receivable, Customer Service, Insurance, and Billing are correlated to pay that is above average, with boosts in pay of 4 percent. Those proficient in Insurance are, more often than not, also skilled in Billing.

Pay by Experience Level for Front Desk/Receptionist, Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Dental Office Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries for the relatively untried average out to around $27K, but survey participants with five to 10 years of experience earn a significantly higher median of $32K. For Dental Office Receptionists, 10 to 20 years of experience on the job amounts to an average salary of $35K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $38K.

Related Job Salaries

Experience Affects Front Desk/Receptionist, Dental Office Salaries




National Average
$31,000


Skills That Affect Front Desk/Receptionist, Dental Office Salaries

Insurance
up arrow 4%

Accounts Receivable
up arrow 4%

Customer Service
up arrow 4%

Billing
up arrow 2%

Scheduling
up arrow 1%

Software Knowledge
up arrow 1%

Job Scheduling
up arrow 1%

Phone Support
0%

National Average
$31,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 74 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
7%
1-4 years
33%
5-9 years
23%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 33% dental benefits Dental: 37%
vision benefits Vision: 9% employee benefits None: 47%