Front Desk/Receptionist, Medical or Dental Office Salary

Medical or Dental Office Receptionists in the United States are largely female. The average salary of the entire group is approximately $12.69 per hour. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction for Medical or Dental Office Receptionists is high. While some workers in this profession — approximately one-half — do not have any health coverage, about one-half do receive medical benefits and just under one in three have dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.

$19,495 - $36,158
$30K
MEDIAN: $30,000
50%

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$9.95 - $17.71
$9
$13
$18
MEDIAN: $12.69
10%
50%
90%

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$0$37K
Salary $30,000
Bonus $350.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,554 - $37,738
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 9
Hourly Data $0$29
Hourly Rate $9.95 - $17.71
Overtime $14.90 - $29.13
Annual Data $0$37K
Bonus $350.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,554 - $37,738
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 127

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Prepare agendas and make arrangements for committee, board, and other meetings.
  • Provide administrative support, such as budget preparation, record keeping and reporting.
  • Receive and route messages and documents to appropriate staff.
  • Answer telephones and direct calls to appropriate staff.

Front Desk/Receptionist, Medical or Dental Office Job Listings

Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Medical or Dental Office Receptionists report a narrow range of specific skills. Those who have experience with Customer Service, Insurance, and Scheduling can expect to be compensated well for these skills. Those proficient in Customer Service are, more often than not, also skilled in Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Pay by Experience for a Front Desk/Receptionist, Medical or Dental Office has a positive trend. An entry-level Front Desk/Receptionist, Medical or Dental Office with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk/Receptionist, Medical or Dental Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 53 salaries. An experienced Front Desk/Receptionist, Medical or Dental Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 32 salaries. A Front Desk/Receptionist, Medical or Dental Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $29,000 based on 12 salaries.

Front Desk/Receptionist, Medical or Dental Office Reviews

Q: What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

Front Desk/Receptionist, Medical or Dental Office in Tarzana:
Pros: I get to engage in conversations with patient's. Worker's com. Always busy.
Cons: Boss attitude. Always has negative attitude .

Related Job Salaries

Key Stats for Front Desk/Receptionist, Medical or Dental Office

Gender

Female
97 %
Male
3 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
Less than 1 year
13%
1-4 years
40%
5-9 years
25%
10-19 years
15%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries

▲15%

▲10%

▲6%

National Average
$27,000

▼6%

Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Customer Service
▲1%

▼0%

National Average
$27,000

▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
13%
1-4 years
40%
5-9 years
25%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 49%
dental benefits
Dental: 29%
vision benefits
Vision: 23%
no benefits
None: 48%
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