Women comprise the majority of Medical or Dental Office Receptionists in the United States. Individuals in this line of work make around $12.64 per hour on average. Career duration is the biggest factor affecting pay for this group, followed by geography. Job satisfaction for Medical or Dental Office Receptionists is high. Not all workers are lucky enough to have benefits; in fact, slightly less than one-half are without coverage. Medical insurance is claimed by approximately one-half and dental insurance is reported by just under one in three. This snapshot results from replies to PayScale's salary survey.

$18,616 - $39,629
$19K
$30K
$40K
MEDIAN: $30,187
10%
50%
90%

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$9.92 - $17.67
$9
$13
$18
MEDIAN: $12.64
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$18,616 - $39,629  
   
Bonus
$49.32 - $2,483  
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,588 - $37,597  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.92 - $17.67  
   
Overtime
$12.00 - $28.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$49.32 - $2,483  
   
Profit Sharing
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,588 - $37,597  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 160

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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Prepare agendas and make arrangements for committee, board, and other meetings.
  • Provide administrative support, such as budget preparation, record keeping and reporting.
  • Receive and route messages and documents to appropriate staff.
  • Answer telephones and direct calls to appropriate staff.

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Medical or Dental Office Receptionists note just a narrow range of job skills. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. For most people, competency in Customer Service indicates knowledge of Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries of relatively inexperienced workers fall in the neighborhood of $25K, but folks who have racked up five to 10 years see a notably higher median of $29K. Medical or Dental Office Receptionists see a median salary of $31K after reaching one to two decades on the job. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Medical or Dental Office Receptionists report making only $29K on average.

Front Desk/Receptionist, Medical or Dental Office Reviews

Q: What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

Related Job Salaries

Key Stats for Front Desk/Receptionist, Medical or Dental Office

Gender

Female
99 %
Male
1 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
037
Less than 1 year
11%
1-4 years
37%
5-9 years
27%
10-19 years
15%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries




National Average
$27,000


Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries


Customer Service
0%

National Average
$27,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
11%
1-4 years
37%
5-9 years
27%
10-19 years
15%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 29%
vision benefits
Vision: 21%
dental benefits
None: 47%
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