Front Desk/Receptionist, Medical or Dental Office Salary

The larger portion of Medical or Dental Office Receptionists in the United States are women. Median pay in this female-dominated area goes for around $12.84 per hour. Career length and the particular city each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. While half report receiving no health benefits, approximately half do receive medical coverage, and just under one in three have dental, as well. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$16,043 - $54,631
$16K
$30K
$55K
MEDIAN: $30,231
10%
50%
90%

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$9.99 - $17.93
$10
$13
$18
MEDIAN: $12.84
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$16,043 - $54,631  
   
Bonus
$675  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,693 - $37,914  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 10
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.99 - $17.93  
   
Overtime
$14.76 - $29.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$675  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,693 - $37,914  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 147

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Job Description for Front Desk/Receptionist, Medical or Dental Office

A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Medical or Dental Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Prepare agendas and make arrangements for committee, board, and other meetings.
  • Provide administrative support, such as budget preparation, record keeping and reporting.
  • Receive and route messages and documents to appropriate staff.
  • Answer telephones and direct calls to appropriate staff.

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Popular Skills for Front Desk/Receptionist, Medical or Dental Office


Survey takers who work as Medical or Dental Office Receptionists report a focused set of job skills. Those who have experience with Customer Service, Insurance, and Scheduling can expect to be compensated well for these skills. Those educated in Customer Service tend to be well versed in Insurance.

Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office

Pay by Experience for a Front Desk/Receptionist, Medical or Dental Office has a positive trend. An entry-level Front Desk/Receptionist, Medical or Dental Office with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk/Receptionist, Medical or Dental Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 53 salaries. An experienced Front Desk/Receptionist, Medical or Dental Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 32 salaries. A Front Desk/Receptionist, Medical or Dental Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $29,000 based on 12 salaries.

Front Desk/Receptionist, Medical or Dental Office Reviews

Q: What is it like working as a Front Desk/Receptionist, Medical or Dental Office?

Front Desk/Receptionist, Medical or Dental Office in Pittsfield:
"Fast Paced, Interesting And Rewarding."
Pros: Interacting with the patients all day.
Cons: My coworkers and sitting all day.

Related Job Salaries

Key Stats for Front Desk/Receptionist, Medical or Dental Office

Gender

Female
97 %
Male
3 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
13%
1-4 years
37%
5-9 years
28%
10-19 years
15%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk/Receptionist, Medical or Dental Office Salaries

▲14%

▲9%

▲5%

National Average
$27,000

▼7%

Skills That Affect Front Desk/Receptionist, Medical or Dental Office Salaries

Customer Service
▼0%

National Average
$27,000

▼1%

▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
13%
1-4 years
37%
5-9 years
28%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 31%
vision benefits
Vision: 23%
no benefits
None: 50%
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