Front Desk/Receptionist, Medical or Dental Office Salary
Women comprise the majority of Medical or Dental Office Receptionists in the United States. Individuals in this line of work make around $12.64 per hour on average. Career duration is the biggest factor affecting pay for this group, followed by geography. Job satisfaction for Medical or Dental Office Receptionists is high. Not all workers are lucky enough to have benefits; in fact, slightly less than one-half are without coverage. Medical insurance is claimed by approximately one-half and dental insurance is reported by just under one in three. This snapshot results from replies to PayScale's salary survey.
|Salary||$18,616 - $39,629|
|Bonus||$49.32 - $2,483|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$20,588 - $37,597|
|Hourly Rate||$9.92 - $17.67|
|Overtime||$12.00 - $28.31|
|Bonus||$49.32 - $2,483|
|Total Pay (||$20,588 - $37,597|
Job Description for Front Desk/Receptionist, Medical or Dental Office
A front desk receptionist at a medical or dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to operate a telephone switchboard to route calls to the appropriate department, as well as perform clerical duties such as completing correspondence, data entry, and organizing files. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.Read More...
Usually, this position requires a high school diploma or equivalent; relevant experience is usually required or preferred as well. Customer service skills are important, as the front desk receptionist has to greet patients and interact with them. Since there are multiple duties corresponding with this job, the ability to multitask is essential as well. Positions may be part time or full time, and the hours that a front desk receptionist at a medical or dental office must work depend on their employer's operating hours.
Front Desk/Receptionist, Medical or Dental Office Tasks
- Compile and record medical charts, reports, and correspondence.
- Prepare agendas and make arrangements for committee, board, and other meetings.
- Provide administrative support, such as budget preparation, record keeping and reporting.
- Receive and route messages and documents to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
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Popular Skills for Front Desk/Receptionist, Medical or Dental Office
Medical or Dental Office Receptionists note just a narrow range of job skills. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. For most people, competency in Customer Service indicates knowledge of Insurance.
Pay by Experience Level for Front Desk/Receptionist, Medical or Dental Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Salaries of relatively inexperienced workers fall in the neighborhood of $25K, but folks who have racked up five to 10 years see a notably higher median of $29K. Medical or Dental Office Receptionists see a median salary of $31K after reaching one to two decades on the job. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Medical or Dental Office Receptionists report making only $29K on average.
Front Desk/Receptionist, Medical or Dental Office Reviews
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