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Front Desk Agent Salary

A Front Desk Agent earns an average wage of $10.27 per hour. A skill in Cash Handling is associated with high pay for this job. Most people with this job move on to other positions after 10 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$19,339 - $41,304
(Median)
$19K
$28K
$41K
MEDIAN: $28,111
10%
50%
90%

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$8.53 - $14.77
(Median)
$8
$10
$15
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,339 - $41,304  
   
Bonus
$0.00 - $609  
Profit Sharing
$40.00 - $2,800  
Commission
$100.00 - $7,861  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,942 - $31,955  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 83
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.53 - $14.77  
   
Hourly Tips
$0.15 - $2.54  
Overtime
$11.73 - $21.80  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $609  
   
Commission
$100.00 - $7,861  
Profit Sharing
$40.00 - $2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,942 - $31,955  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 1,890
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Job Description for Front Desk Agent

Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock.

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Front Desk Agent Tasks

  • Greet clients and walk-ins and provide information, assistance, and security.
  • Create, deliver, and explain bills and collect payments.
  • Explain pricing and room options over the phone and in person.
  • Assist clients with check-in, check-out, and other standard operations.
  • Handle and document complaints, problems, and concerns.

Common Career Paths for Front Desk Agent


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Pay by Experience Level for Front Desk Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

United States (change)

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Experience Affects Front Desk Agent Salaries

Late-Career
up arrow 14%



National Average
$22,000


Skills That Affect Front Desk Agent Salaries

Cash Handling
up arrow 12%

Oral / Verbal Communication
up arrow 10%

Microsoft Office
up arrow 3%

Spanish Language
up arrow 3%

Typing
up arrow 1%

Systems Computer/Console Operations
0%

National Average
$22,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Phone Support
up arrow 1%

Problem Solving
up arrow 2%

Sales
up arrow 3%

Accounting
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 296 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
9%
1-4 years
61%
5-9 years
19%
10-19 years
9%
20 years or more
1%

Common Health Benefits

medical benefits Medical: 45% dental benefits Dental: 38%
vision benefits Vision: 30% employee benefits None: 52%
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