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Front Desk Agent Salary (United States)

A Front Desk Agent earns an average wage of $10.23 per hour. Skills that are associated with high pay for this job are Spanish Language and Cash Handling. People in this job generally don't have more than 10 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Front Desk Agent Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$18,771 - $42,979
(Median)
19K
26K
32K
43K
MEDIAN: $26,299
10%
50%
75%
90%
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Front Desk Agent Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.41 - $14.75
(Median)
8
12
15
MEDIAN: $10
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$18,771 - $42,979  
   
Bonus
$0.00 - $562  
Profit Sharing
$73.70 - $509  
Commission
$98.87 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,731 - $31,832  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 79
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.41 - $14.75  
   
Hourly Tips
$0.14 - $3.13  
Overtime
$11.46 - $21.65  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $562  
   
Commission
$98.87 - $3,250  
Profit Sharing
$73.70 - $509  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,731 - $31,832  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,690
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Job Description for Front Desk Agent

Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock.
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Front Desk Agent Tasks
  • Greet clients and walk-ins and provide information, assistance, and security.
  • Create, deliver, and explain bills and collect payments.
  • Explain pricing and room options over the phone and in person.
  • Assist clients with check-in, check-out, and other standard operations.
  • Handle and document complaints, problems, and concerns.

Common Career Paths for Front Desk Agent

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Receptionist Job Listings

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Popular Employer Salaries for Front Desk Agent

Popular Skills for Front Desk Agent

Pay by Experience Level for Front Desk Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 50%
up arrow 33%
up arrow 29%
up arrow 26%
Seattle
up arrow 15%
up arrow 11%
Philadelphia
up arrow 6%
Denver
up arrow 1%
National Average
$22,000
up arrow 2%
Orlando
up arrow 5%
up arrow 5%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Front Desk Agent Salaries

Late-Career
up arrow 20%
National Average
$22,000

Skills That Affect Front Desk Agent Salaries

Cash Handling
up arrow 12%
up arrow 5%
Microsoft Office
up arrow 4%
Phone Support
up arrow 2%
Systems Computer/Console Operations
up arrow 2%
Customer Relations
0%
National Average
$22,000
Customer Service
up arrow 1%
Accounting
up arrow 5%
Sales
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 294 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
9%
1-4 years
63%
5-9 years
18%
10-19 years
10%
20 years or more
1%

Common Health Benefits

medical benefits Medical: 48% dental benefits Dental: 39%
vision benefits Vision: 31% employee benefits None: 50%