Front Desk Agent with Customer Service Skills Salary

A Front Desk Agent with Customer Service skills earns an average wage of $10.34 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 10 years in this field.

$15,926 - $43,631
$16K
$25K
$44K
MEDIAN: $25,272
10%
50%
90%

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$8.78 - $14.22
$8
$10
$14
MEDIAN: $10.34
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$15,926 - $43,631  
   
Bonus
$120.00 - $1,500  
Profit Sharing
$2,500  
Commission
$16.49 - $3,878  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,353 - $30,843  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.78 - $14.22  
   
Hourly Tips
$0.02 - $5.67  
Overtime
$12.39 - $22.46  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$120.00 - $1,500  
   
Commission
$16.49 - $3,878  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,353 - $30,843  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 725

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Pay by Experience Level for Front Desk Agent

Pay by Experience for a Front Desk Agent has a positive trend. An entry-level Front Desk Agent with less than 5 years of experience can expect to earn an average total compensation of $22,000 based on 611 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $23,000 based on 148 salaries. An experienced Front Desk Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $24,000 based on 57 salaries. A Front Desk Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $26,000 based on 10 salaries.

Pay Difference by Location

National Average: $22,062

Larger city markers indicate a job is popular in that location.

Key Stats for Front Desk Agent

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 139 votes.
Less than 1 year
12%
1-4 years
63%
5-9 years
16%
10-19 years
7%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Agent Salaries

Late-Career
▲16%

Experienced
▲9%

▲3%

National Average
$22,000

▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 139 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
12%
1-4 years
63%
5-9 years
16%
10-19 years
7%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 42%
dental benefits
Dental: 34%
vision benefits
Vision: 29%
no benefits
None: 55%
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