Front Desk Managers in the United States take home approximately $12.28 per hour on average. In the world of Front Desk Managers, total cash compensation can vary between $21K and $46K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $3K and $6K, respectively. The company is the main element affecting pay for this group — the particular city and experience level are driving factors as well. More than half of professionals in this line of work do not receive benefits; however, approximately two in five report medical coverage and slightly less than a third claim dental coverage as well. Job satisfaction for Front Desk Managers is high. Most Front Desk Managers survey respondents are women (73 percent). This overview is based on answers to PayScale's salary questionnaire.

$25,026 - $49,364
(Median)
$25K
$37K
$49K
MEDIAN: $36,520
10%
50%
90%

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$9.07 - $17.59
(Median)
$9
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,026 - $49,364  
   
Bonus
$0.00 - $3,477  
Profit Sharing
$0.00 - $6,183  
Commission
$101.37 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,595 - $45,719  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 296
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.07 - $17.59  
   
Hourly Tips
$0.99  
Overtime
$14.03 - $24.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,477  
   
Commission
$101.37 - $5,918  
Profit Sharing
$0.00 - $6,183  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,595 - $45,719  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 409
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Job Description for Front Desk Manager

Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.

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Front Desk Manager Tasks

  • Oversee public areas for cleanliness, security, and atmosphere.
  • Maintain data accuracy and standardization for all transactions and clients.
  • Oversee day to day operations, including scheduling and payroll.
  • Train staff and ensure quality of service goals are met.

Common Career Paths for Front Desk Manager


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There are some Front Desk Managers — though it's uncommon — that transition into Operations Managers, where earnings are an average $59K annually. When Front Desk Managers are ready for the next step in their careers, they often become Hotel General Managers or Assistant Hotel General Managers. Those roles pay an additional $22K and $5K, respectively.

Front Desk Manager Job Listings

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Popular Employer Salaries for Front Desk Manager


Hampton Inn, Best Western International, Inc., Holiday Inn Express, Holiday Inn, and Starwood Hotels and Resorts Worldwide Inc are all popular places to work. The biggest paychecks can be found at Marriott International, Inc. — the median salary there is $43K. Those in search of high salaries should also consider Starwood Hotels and Resorts Worldwide Inc, Holiday Inn, and Best Western International, Inc., top-paying firms where Front Desk Managers rake in a comfortable $43K, $31K, or $26K, respectively.

Hampton Inn, La Quinta Inns & Suites, and Holiday Inn Express are a few other employers known for handing out relatively lightweight salaries ($23K, $23K, and $24K respectively).

Popular Skills for Front Desk Manager


Front Desk Managers report using a pretty varied skill set on the job. Most notably, facility with Office Management, Billing, and People Management are correlated to pay that is significantly above average, leading to increases of 27 percent, 25 percent, and 8 percent, respectively. Skills that pay less than market rate include Customer Relationship Management. Those who learned Training also tend to know Customer Relationship Management (CRM). The majority of those who know Customer Service also know Operations Management and Customer Relationship Management (CRM).

Pay by Experience Level for Front Desk Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


People who have worked for fewer than five years bring home $30K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $30K. The average pay reported by folks with 10 to 20 years of experience is around $35K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Front Desk Managers report making only $31K on average.

Pay Difference by Location

National Average: $30,390

Larger city markers indicate a job is popular in that location.

For Front Desk Managers, working in the bustling city of Los Angeles has its advantages, including an above-average pay rate. Front Desk Managers will also find cushy salaries in Las Vegas (+35 percent), Atlanta (+35 percent), New York (+30 percent), and Chicago (+29 percent). Tulsa ranks last in the field for pay, reporting salaries 16 percent below the national average. Employers pay around 12 percent less in Miami and 1 percent less in Richmond, below-median salaries for those in this field.

Front Desk Manager Reviews

What is it like working as a Front Desk Manager?

Front Desk Manager in Columbus:
"Specializes in customer relations."
Pros: Working with customers, helping members achieve their fitness goals, the staff I work with, positive atmosphere, commission incentives.
Cons: The hourly pay, large work load, early morning hours.

Front Desk Manager in Spokane:
"Graveyard Hotel."
Pros: I like being able to do homework during the graveyard shift. Some of the people I meet can be intriguing.
Cons: Boss is a micromanager, some of the guests are on drugs and very uneasy to be around.

Related Job Salaries

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Experience Affects Front Desk Manager Salaries




National Average
$30,000


Skills That Affect Front Desk Manager Salaries

Office Management
up arrow 27%

Billing
up arrow 25%

People Management
up arrow 8%

Operations Management
up arrow 4%

National Average
$30,000

Scheduling
up arrow 2%

Training
up arrow 2%

Customer Service
up arrow 3%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 91 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
47%
5-9 years
31%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 41%
dental benefits
Dental: 31%
medical benefits
Vision: 23%
dental benefits
None: 55%
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