Front Desk Managers in the United States can expect to earn an average of $12.22 per hour. With bonuses occasionally running north of $4K, profit sharing proceeds sometimes surpassing $25K, and a few commissions as high as $6K, total income for Front Desk Managers can range between $20K and $46K according to individual performance. Earnings for this group are mostly affected by location, followed by the specific employer and years of experience. Men are in the minority of survey respondents, with female Front Desk Managers making up 72 percent. Although close to two-fifths have medical coverage and just under one in three have dental coverage, the larger part claim no health benefits at all. Most workers in this position report high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$24,846 - $49,712
$25K
$37K
$50K
MEDIAN: $36,730
10%
50%
90%

Add this chart to your site: 640px    300px

$9.05 - $17.68
$9
$12
$18
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,846 - $49,712  
   
Bonus
$0.00 - $3,844  
Profit Sharing
$0.00 - $25,209  
Commission
$101.37 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,470 - $45,745  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 279
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.05 - $17.68  
   
Hourly Tips
$0.99  
Overtime
$13.73 - $24.73  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,844  
   
Commission
$101.37 - $5,918  
Profit Sharing
$0.00 - $25,209  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,470 - $45,745  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 415

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Front Desk Manager

Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.

Read More...

Front Desk Manager Tasks

  • Oversee day to day operations, including scheduling and payroll.
  • Train staff and ensure quality of service goals are met.
  • Oversee public areas for cleanliness, security, and atmosphere.
  • Maintain data accuracy and standardization for all transactions and clients.

Common Career Paths for Front Desk Manager


Add this chart to your site:   640px 640px    300px 300px


Front Desk Managers do not often transition into Operations Manager roles. The role averages $59K per year. When Front Desk Managers are ready for the next step in their careers, they often become Hotel General Managers or Assistant Hotel General Managers. Those roles pay an additional $22K and $5K, respectively.

Front Desk Manager Job Listings

Search for more jobs:

Popular Employer Salaries for Front Desk Manager


Front Desk Managers flock to Hampton Inn, Best Western International, Inc., Holiday Inn, Holiday Inn Express, and Starwood Hotels and Resorts Worldwide Inc, highly regarded companies that employ a generous number of people in this profession. Starwood Hotels and Resorts Worldwide Inc offers the highest compensation with a median salary of $43K. Front Desk Managers can also look forward to large paychecks at Marriott International, Inc. ($42K), Hilton Worldwide ($35K), and Holiday Inn ($32K).

Hampton Inn, La Quinta Inns & Suites, and Holiday Inn Express are a few other employers known for handing out relatively lightweight salaries ($23K, $23K, and $24K respectively).

Popular Skills for Front Desk Manager


Survey results suggest that Front Desk Managers use a fairly large toolkit of professional skills. Most notably, facility with Office Management, Billing, and People Management are correlated to pay that is significantly above average, leading to increases of 28 percent, 13 percent, and 9 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Relationship Management, Training, and Customer Service. Most people skilled in Training are similarly competent in Customer Relationship Management (CRM). Most people familiar with Customer Service also know Operations Management and Customer Relationship Management (CRM).

Pay by Experience Level for Front Desk Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Folks with fewer than five years of experience take home $30K on average, and those who have worked for five to 10 years see a bigger median salary of $31K. Front Desk Managers claiming one to two decades of experience make an estimated median of $34K. Survey participants with more than twenty years of experience only make around $31K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Pay Difference by Location

National Average: $30,201

Larger city markers indicate a job is popular in that location.

Fairfax is home to an above-average pay rate for Front Desk Managers, 51 percent higher than the national average. Front Desk Managers can also look forward to large paychecks in cities like Los Angeles (+39 percent), Atlanta (+36 percent), New York (+33 percent), and Denver (+32 percent). Tulsa is the lowest-paying area, 16 percent south of the national average.

Front Desk Manager Reviews

Q: What is it like working as a Front Desk Manager?

Front Desk Manager in Milford:
"Best customer service ever!"
Pros: Provide the best customer service ever! I'm a people-person, and speak Portuguese fluently and I am able to also communicate with the Spanish community! I love my job!
Cons: Well, not really anything I can think of! I love my job! I do get up at 4-5 am. It would be nice to start a little later on rather than at 7 am., but that's ok.

Front Desk Manager in Columbus:
"Specializes in customer relations."
Pros: Working with customers, helping members achieve their fitness goals, the staff I work with, positive atmosphere, commission incentives.
Cons: The hourly pay, large work load, early morning hours.

Front Desk Manager in Spokane:
"Graveyard Hotel."
Pros: I like being able to do homework during the graveyard shift. Some of the people I meet can be intriguing.
Cons: Boss is a micromanager, some of the guests are on drugs and very uneasy to be around.

Related Job Salaries

Key Stats for Front Desk Manager

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 89 votes.
Less than 1 year
2%
1-4 years
48%
5-9 years
31%
10-19 years
15%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Manager Salaries




National Average
$30,000


Skills That Affect Front Desk Manager Salaries

Office Management
up arrow 28%

Billing
up arrow 13%

People Management
up arrow 9%


National Average
$30,000





Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 89 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
48%
5-9 years
31%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 40%
dental benefits
Dental: 30%
vision benefits
Vision: 22%
dental benefits
None: 57%
ADVERTISEMENT