What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Front Desk Manager Salary

Front Desk Managers aren't exactly in the most profitable line of business; these folks earn a belt-tightening average of $36K annually. The most influential factor affecting pay for this group is geographic location, though the specific employer and experience level have a (lesser) impact as well. While some workers in this profession — approximately half — do not have any health coverage, just under one-half do receive medical benefits and over a third have dental insurance. There are more female Front Desk Managers who answered the questionnaire than male, making up 68 percent. For the most part, Front Desk Managers enjoy their work and report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.

$24,738 - $48,506
(Median)
$25K
$36K
$49K
MEDIAN: $35,575
10%
50%
90%

Add this chart to your site: 640px    300px

$8.67 - $17.07
(Median)
$8
$12
$17
MEDIAN: $11.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,738 - $48,506  
   
Bonus
$0.00 - $3,075  
Profit Sharing
$125.00 - $2,750  
Commission
$101.37 - $5,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,888 - $45,251  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 590
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.67 - $17.07  
   
Hourly Tips
$0.00 - $1.23  
Overtime
$11.72 - $23.23  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,075  
   
Commission
$101.37 - $5,051  
Profit Sharing
$125.00 - $2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,888 - $45,251  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 580

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Front Desk Manager

Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.

Read More...

Front Desk Manager Tasks

  • Oversee public areas for cleanliness, security, and atmosphere.
  • Maintain data accuracy and standardization for all transactions and clients.
  • Oversee day to day operations, including scheduling and payroll.
  • Train staff and ensure quality of service goals are met.

Common Career Paths for Front Desk Manager


Add this chart to your site:   640px 640px    300px 300px


For Front Desk Managers, progressing to a Revenue Manager role may result in a significant raise. On average, a Revenue Manager can earn $54K annually. Career advancement for the typical Front Desk Manager often leads to becoming a Hotel General Manager or an Assistant Hotel General Manager; median salaries in these positions are $21K higher and $5K higher, respectively.

Front Desk Manager Job Listings

Jobs by Simply Hired
jobs by Indeed job search

Search for more jobs:

Popular Employer Salaries for Front Desk Manager


Holiday Inn Express, Best Western International, Inc., Hampton Inn, Marriott International, Inc., and La Quinta Inns & Suites are all popular places to work. For Front Desk Managers, comfortable salaries can be found at Marriott International, Inc.; in fact, average earnings are around $35K, the highest in the area, though the difference in the company's lowest and highest employee paychecks ($25K versus $59K) is great.

Holiday Inn Express offers the least money; the median income there is just $23K. The pay range is also pretty narrow, as compensation generally sits between $18K and $38K.

Popular Skills for Front Desk Manager


Front Desk Managers report using a diverse set of skills on the job. Most notably, skills in Operations Management, Customer Relationship Management, Scheduling, and Training are correlated to pay that is above average. Those familiar with Training tend to be well versed in Customer Relationship Management (CRM). Those educated in Customer Service tend to be well versed in Operations Management and Customer Relationship Management (CRM).

Pay by Experience Level for Front Desk Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Front Desk Managers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Although individuals who have less than five years' experience earn $29K on average, people with five to 10 years benefit from a notably larger average of $33K. After working for 10 to 20 years, Front Desk Managers make a median salary of $35K. More than 20 years of experience mean a somewhat bigger median paycheck of $36K, but it's not much more than what less experienced people make.

Pay Difference by Location


San Francisco is home to an above-average pay rate for Front Desk Managers, 62 percent higher than the national average. Front Desk Managers can also look forward to large paychecks in cities like Fairfax (+50 percent), Boston (+36 percent), New York (+35 percent), and Chicago (+29 percent). Atlanta is home to the smallest salaries in the field, lagging the national average by 7 percent.

Front Desk Manager Reviews

What is it like working as a Front Desk Manager?

Front Desk Manager in Spokane:
"Graveyard Hotel."
Pros: I like being able to do homework during the graveyard shift. Some of the people I meet can be intriguing.
Cons: Boss is a micromanager, some of the guests are on drugs and very uneasy to be around.

Related Job Salaries

 
ADVERTISEMENT
United States (change)

Experience Affects Front Desk Manager Salaries




National Average
$30,000


Skills That Affect Front Desk Manager Salaries


Customer Relationship Management (CRM)
up arrow 2%

Scheduling
up arrow 1%

Customer Service
0%

Training
0%

National Average
$30,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 232 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
2%
1-4 years
50%
5-9 years
28%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 47% dental benefits Dental: 37%
vision benefits Vision: 29% employee benefits None: 50%
ADVERTISEMENT