Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.
Front Desk Manager Tasks
Oversee public areas for cleanliness, security, and atmosphere.
Maintain data accuracy and standardization for all transactions and clients.
Oversee day to day operations, including scheduling and payroll.
Train staff and ensure quality of service goals are met.