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Front Desk Manager Salary

Front Desk Managers in the United States earn an average of $36K per year, and top pay can be found in San Francisco, where the average is $50K. Front Desk Managers will also find cushy salaries in Fairfax (+49 percent), New York (+44 percent), Boston (+35 percent), and Chicago (+29 percent). The data in this summary comes from the PayScale salary survey.
$24,891 - $48,743
(Median)
$25K
$36K
$49K
MEDIAN: $35,678
10%
50%
90%

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$8.64 - $16.60
(Median)
$8
$12
$17
MEDIAN: $11.00
10%
50%
90%

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Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,891 - $48,743  
   
Bonus
$0.00 - $3,945  
Profit Sharing
$175.00 - $2,500  
Commission
$1,006 - $4,861  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,882 - $45,327  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 615
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.64 - $16.60  
   
Hourly Tips
$0.00 - $1.22  
Overtime
$11.69 - $23.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $3,945  
   
Commission
$1,006 - $4,861  
Profit Sharing
$175.00 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,882 - $45,327  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 583
United States (change)

Job Description for Front Desk Manager

Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.

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Front Desk Manager Tasks

  • Oversee public areas for cleanliness, security, and atmosphere.
  • Maintain data accuracy and standardization for all transactions and clients.
  • Oversee day to day operations, including scheduling and payroll.
  • Train staff and ensure quality of service goals are met.

Common Career Paths for Front Desk Manager


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As Front Desk Managers transition into upper-level roles such as Revenue Manager, they may see a strong upturn in salary. Revenue Managers on average earn $54K per year. When Front Desk Managers are ready for the next step in their careers, they often become Hotel General Managers or Assistant Hotel General Managers. Those roles pay an additional $21K and $5K, respectively.

Front Desk Manager Job Listings

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Popular Employer Salaries for Front Desk Manager


Marriott International, Inc. offers the largest salaries in town ($31K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $24K to $59K.

The pay scale is far from balanced at Holiday Inn Express. While salaries on one end can reach $37K, the company's median pay sits at $23K, the lowest in the field.

Popular Skills for Front Desk Manager


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Operations Management, Customer Relationship Management, Training, and Scheduling are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Operations Management and Customer Relationship Management (CRM). Those proficient in Training are, more often than not, also skilled in Customer Relationship Management (CRM).

Pay by Experience Level for Front Desk Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Front Desk Managers — those with more experience do not necessarily bring in higher earnings. Respondents with less than five years' experience take home $29K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $33K. Front Desk Managers who work for 10 to 20 years in their occupation tend to earn about $35K. After two decades in the workforce, the average Front Desk Manager generally earns more than ever; median pay for this group is estimated at $37K.

Pay Difference by Location

Front Desk Manager Reviews

What is it like working as a Front Desk Manager?

Front Desk Manager in Spokane:
"Graveyard Hotel."
Pros: I like being able to do homework during the graveyard shift. Some of the people I meet can be intriguing.
Cons: Boss is a micromanager, some of the guests are on drugs and very uneasy to be around.

Related Job Salaries

Experience Affects Front Desk Manager Salaries




National Average
$30,000


Skills That Affect Front Desk Manager Salaries



Training
up arrow 3%

Scheduling
up arrow 1%

Customer Service
0%

National Average
$30,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 258 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
2%
1-4 years
49%
5-9 years
30%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 48% dental benefits Dental: 38%
vision benefits Vision: 30% employee benefits None: 49%