Front Desk Receptionist, Dental Office Salary
Job Description for Front Desk Receptionist, Dental Office
The dental office front desk receptionist is the first person that clients see when they visit or call the dental office. The receptionist does vital work with scheduling, records handling and entry, correspondence, verifying insurance eligibility, and facilitating records requests.Read More...
The front desk receptionist works with the dentists and assistants to ensure that scheduling proceeds in an effective manner. The receptionist directs arriving patients to waiting areas, and updates them on any expected waiting times. The receptionist also processes records and information filled out by patients and enters these into a computer database. The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the dentists. Additionally, the receptionist will likely be the person called upon to provide insurers with any necessary records to verify procedures and findings by the dentist. Finally, the receptionist handles much of the scheduling for the office. She or he deals with incoming phone calls and directs inquiries appropriately. The front desk receptionist processes all incoming mail and directs it to appropriate personnel as required.
To work in this profession, a person usually needs a high school diploma or equivalent; there is some vocational education and job placement offered by some training schools, which may be beneficial or preferred. A receptionist must be organized and have strong phone and computer skills. He or she must be patient, understanding, and act as a pleasant and welcoming presence in the office.
Front Desk Receptionist, Dental Office Tasks
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
Common Career Paths for Front Desk Receptionist, Dental Office
Dental Office Receptionists' salaries may rise greatly for those who assume a higher-end position such as a Dental Hygienist. The average Dental Hygienist brings home $64K per year. It is not uncommon for a Dental Office Receptionist to continue on to become an Office Manager of a Dental Office or a Dental Receptionist.
Dental Receptionist Job Listings
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Popular Employer Salaries for Front Desk Receptionist, Dental Office
Popular Skills for Front Desk Receptionist, Dental Office
Survey participants wield an impressively varied skill set on the job. Most notably, skills in Accounts Receivable, bill collections, Collections, and Insurance are correlated to pay that is above average, with boosts between 6 percent and 12 percent. At the other end of the pay range are skills like Spanish Language. Most people experienced in Customer Service also know Insurance.
Pay by Experience Level for Front Desk Receptionist, Dental Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Dental Office Receptionists do not generally earn higher incomes from more experience in the field. Respondents with less than five years' experience take home $28K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $34K. After working for 10 to 20 years, Dental Office Receptionists make a median salary of $36K. In the end, more experience does seem to mean larger paychecks; seasoned Dental Office Receptionists with more than 20 years of experience earn a predictably higher median salary of $39K.
Pay Difference by Location
Home to some of the best pay for Dental Office Receptionists, Columbus offers exceptional salaries, 12 percent above the national average. Dental Office Receptionists will also find cushy salaries in New York (+4 percent). Place of residence plays a huge part in a Dental Office Receptionist's salary, with Los Angeles Dental Office Receptionists earning salaries that are 22 percent less than the national average. Not at the bottom but still paying below the median are employers in Miami and San Diego (22 percent lower and 20 percent lower, respectively).