Most Medical Office Receptionists in the United States are women. The workforce as a whole earns a median of approximately $12.89 per hour. Cash earnings of Medical Office Receptionists — including $2K in bonuses, $10K in profit sharing proceeds, and $1K in commissions near the top of the pay scale — stretch from approximately $21K to approximately $35K depending on individual performance. Residence and tenure each impact pay for this group, with the former having the largest influence. While some workers in this profession — about two in five — do not have any health coverage, the greater part do receive medical benefits and more than a third have dental insurance. Most workers in this position report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$21,392 - $40,012
$21K
$30K
$40K
MEDIAN: $29,517
10%
50%
90%

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$9.99 - $16.51
$10
$13
$17
MEDIAN: $12.89
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,392 - $40,012  
   
Bonus
$100.96 - $2,027  
Profit Sharing
$236.72 - $10,137  
Commission
$3.14 - $1,479  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,885 - $35,379  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 168
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.99 - $16.51  
   
Hourly Tips
$0.60  
Overtime
$12.87 - $24.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$100.96 - $2,027  
   
Commission
$3.14 - $1,479  
Profit Sharing
$236.72 - $10,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,885 - $35,379  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 2,554

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United States (change)

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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists' salaries may rise greatly for those who assume a higher-end position such as a Registered Nurse. The average Registered Nurse brings home $56K per year. Medical Office Receptionists go on to become Medical Receptionists more often than anything even though median pay for the role is $26K. Medical Office Receptionists who move into an Office Manager of a Medical Office role, another well-traveled path for those in this field, tend to find salaries of $37K.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Survey results imply that Medical Office Receptionists deploy a deep pool of skills on the job. Most notably, skills in Office Administration, Insurance, Data Entry, and Billing are correlated to pay that is above average. Most people experienced in Customer Service also know Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Those in the early stages of their career can expect to make around $26K; however, individuals with five to 10 years of experience bring in $29K on average — a distinctly larger sum. For Medical Office Receptionists, 10 to 20 years of experience on the job amounts to an average salary of $30K. Medical Office Receptionists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $31K.

Pay Difference by Location

National Average: $27,176

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Medical Office Receptionists, 28 percent higher than the national average. Medical Office Receptionists will also find cushy salaries in New York (+22 percent), Phoenix (+17 percent), Las Vegas (+9 percent), and San Diego (+7 percent). The lowest-paying market is Chattanooga, which sits 13 percent below the national average. A couple other locations with smaller-than-average paychecks include Oklahoma City and Miami (13 percent lower).

Front Desk Receptionist, Medical Office Reviews

Q: What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Jaipur:
"Hospitality Is Good Think For Me."
Pros: I Would Like To Meet With New Peoples And Help Them And I Can. Change Myself According To Environment.
Cons: I Am Restless Till My Work Is Not Done.

Front Desk Receptionist, Medical Office in Huntington Park:
"Right for me."
Pros: I like that its a people just job, I live being able to interact with a variety if people throughout the day.
Cons: Slow days and having little or nothing to do.

Front Desk Receptionist, Medical Office in Dallas:
Pros: My boss has empowers me to make the job "my own". She encourages me and rewards my loyalty to the company. I also like that I am able to train on the job and jump into new projects that arise.
Cons: The front desk used to just be me working 30-50 hours a week depending on the season. Now we have 1 full-time and 2 rotating part-time employees at the front desk. Also, there is no room to grow within the company. Since it is a private practice, we have a small staff. If you plan to get complete a degree or pursue higher education, you are guaranteeing that your boss will demote to part-time status. Since being a front desk receptionist doesn't require an AA, AS, BA, BS, or Master's degree, your boss will see this as a sign of you quitting in the future.

Front Desk Receptionist, Medical Office in Greensboro:
"The challenges of making a difference."
Pros: The interaction with the patients, I love helping people. I also like working with other competent and efficient employees.
Cons: The stress of working with not so competent or efficient employees. The politics and the fact that I feel under compensated.

Front Desk Receptionist, Medical Office in Wilkes-Barre:
"Can be rewarding and can also be very stressful."
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

Related Job Salaries

Key Stats for Front Desk Receptionist, Medical Office

Gender

Female
97 %
Male
3 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 289 votes.
044
Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
20%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist, Medical Office Salaries




National Average
$27,000


Skills That Affect Front Desk Receptionist, Medical Office Salaries


Scheduling
0%

Customer Service
0%

Insurance
0%

Data Entry
0%

Electronic Medical Records (EMR)
0%

Customer Relations
0%

Billing
0%

National Average
$27,000



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Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 289 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 38%
vision benefits
Vision: 31%
dental benefits
None: 41%
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