Front Desk Receptionist, Medical Office Salary
Women account for the majority of Medical Office Receptionists in the United States. The entire group has an average salary of $12.81 per hour. In the world of Medical Office Receptionists, total cash compensation can vary between $21K and $35K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $2K and $10K, respectively. Geographic location and tenure each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Medical Office Receptionists. Nearly two in five of professionals in this line of work do not receive benefits; however, more than half report medical coverage and more than a third claim dental coverage as well. The numbers in this rundown were provided by PayScale's salary survey participants.
Job Description for Front Desk Receptionist, Medical Office
A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.Read More...
Most companies require medical office front desk receptionists to have a high school diploma or GED; depending on the company candidates, one to three years' relevant experience may also be required.
Front Desk Receptionist, Medical Office Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Common Career Paths for Front Desk Receptionist, Medical Office
Medical Office Receptionists who transition into a Registered Nurse role may receive large pay increases as the latter position pays an average $56K per year. More often than not, a Medical Receptionist role is the next step for Medical Office Receptionists moving up in the field. Pay for Medical Receptionists is usually $26K. Many Medical Office Receptionists choose to take on an Office Manager of a Medical Office role instead, where salaries are typically $37K.
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Popular Skills for Front Desk Receptionist, Medical Office
Medical Office Receptionists seem to require a rather large skill set. Most notably, skills in Office Administration, Data Entry, Insurance, and Billing are correlated to pay that is above average. The majority of those who know Customer Service also know Phone Support and Data Entry.
Pay by Experience Level for Front Desk Receptionist, Medical Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Medical Office Receptionists with a lot of experience do not necessarily enjoy more money. Respondents with less than five years' experience take home $26K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $29K. Medical Office Receptionists claiming one to two decades of experience make an estimated median of $30K. Medical Office Receptionists who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $31K.
Pay Difference by Location
San Francisco offers some of the highest pay in the country for Medical Office Receptionists, 28 percent above the national average. Medical Office Receptionists will also find cushy salaries in New York (+19 percent), Portland (+10 percent), Las Vegas (+9 percent), and Atlanta (+8 percent). Miami is the lowest-paying area, 13 percent south of the national average. Employers also pay below the national average in Chattanooga and Oklahoma City (13 percent lower).
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