Front Desk Receptionist, Medical Office Salary

Most Medical Office Receptionists in the United States are women. The median pay for people in this role is approximately $13.12 per hour. With some bonuses approaching $2K and certain profit sharing proceeds approaching $10K, overall incomes of Medical Office Receptionists spread between $21K and $36K depending on individual performance. Geographic location and experience level each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Medical Office Receptionists. Health benefits are not enjoyed by everyone in this line of work, and more than two-fifths lack any coverage at all. Medical benefits are reported by more than half and dental coverage is claimed by more than a third. Participants in PayScale's salary questionnaire provided the particulars of this report.

$21,081 - $39,286
$21K
$29K
$39K
MEDIAN: $29,146
10%
50%
90%

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$10.11 - $16.67
$10
$13
$17
MEDIAN: $13.12
10%
50%
90%

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$0$39K
Salary $21,081 - $39,286
Bonus $100.29 - $2,004
Profit Sharing $232.70 - $10,304
Commission $509
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,111 - $35,629
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 165
Hourly Data $0$24
Hourly Rate $10.11 - $16.67
Hourly Tips $0.60
Overtime $12.87 - $24.40
Annual Data $0$35K
Bonus $100.29 - $2,004
Commission $509
Profit Sharing $232.70 - $10,304
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,111 - $35,629
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 2,481

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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists may progress into high-paying roles like Registered Nurse, where median compensation is $56K annually. More often than not, a Medical Receptionist role is the next step for Medical Office Receptionists moving up in the field. Pay for Medical Receptionists is usually $26K. Many Medical Office Receptionists choose to take on an Office Manager role instead, where salaries are typically $39K.

Front Desk Receptionist, Medical Office Job Listings

Popular Skills for Front Desk Receptionist, Medical Office


Survey results imply that Medical Office Receptionists deploy a deep pool of skills on the job. Most notably, skills in Office Administration, Data Entry, Insurance, and Scheduling are correlated to pay that is above average. Most people familiar with Customer Service also know Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Pay by Experience for a Front Desk Receptionist, Medical Office has a positive trend. An entry-level Front Desk Receptionist, Medical Office with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 1,575 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Receptionist, Medical Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 765 salaries. An experienced Front Desk Receptionist, Medical Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 608 salaries. A Front Desk Receptionist, Medical Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 165 salaries.

Pay Difference by Location

National Average: $27,648

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Medical Office Receptionists, 26 percent higher than the national average. Medical Office Receptionists will also find cushy salaries in New York (+21 percent), Phoenix (+16 percent), Las Vegas (+8 percent), and Raleigh (+7 percent). Chattanooga ranks last in the field for pay, reporting salaries 15 percent below the national average. Employers in Oklahoma City and Miami also lean toward paying below-median salaries (15 percent lower and 13 percent lower, respectively).

Front Desk Receptionist, Medical Office Reviews

Q: What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Palm Beach Gardens:
"Speed and accuracy utmost importance."
Pros: Helping people.
Cons: At times we are too busy to maintain the accuracy that's expected and the speed that is demanded.

Front Desk Receptionist, Medical Office in Jaipur:
"Hospitality Is Good Think For Me."
Pros: I Would Like To Meet With New Peoples And Help Them And I Can. Change Myself According To Environment.
Cons: I Am Restless Till My Work Is Not Done.

Front Desk Receptionist, Medical Office in Huntington Park:
"Right for me."
Pros: I like that its a people just job, I live being able to interact with a variety if people throughout the day.
Cons: Slow days and having little or nothing to do.

Front Desk Receptionist, Medical Office in Dallas:
Pros: My boss has empowers me to make the job "my own". She encourages me and rewards my loyalty to the company. I also like that I am able to train on the job and jump into new projects that arise.
Cons: The front desk used to just be me working 30-50 hours a week depending on the season. Now we have 1 full-time and 2 rotating part-time employees at the front desk. Also, there is no room to grow within the company. Since it is a private practice, we have a small staff. If you plan to get complete a degree or pursue higher education, you are guaranteeing that your boss will demote to part-time status. Since being a front desk receptionist doesn't require an AA, AS, BA, BS, or Master's degree, your boss will see this as a sign of you quitting in the future.

Front Desk Receptionist, Medical Office in Orange Park:
Pros: The patients.
Cons: Long hours.

Front Desk Receptionist, Medical Office in Long Beach:
"A job that will always be in need..."
Pros: I love billing and collections and I love patient interaction.
Cons: Not enough employees for the work load. Managers never in the office and has employees doing what she should be doing.

Front Desk Receptionist, Medical Office in Hyderabad:
"Descipline."
Pros: Billing RECEPTION.
Cons: Cant accept any unknowning matters myself.

Related Job Salaries

Key Stats for Front Desk Receptionist, Medical Office

Gender

Female
98 %
Male
2 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 348 votes.
Less than 1 year
8%
1-4 years
44%
5-9 years
21%
10-19 years
21%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist, Medical Office Salaries

▲12%

▲9%

▲4%

National Average
$28,000

▼7%

Skills That Affect Front Desk Receptionist, Medical Office Salaries

National Average
$28,000

Scheduling
▼1%

Insurance
▼1%

Data Entry
▼1%

Electronic Medical Records (EMR)
▼1%


Customer Service
▼2%


Customer Relations
▼2%


▼2%



▼3%

▼3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 348 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
8%
1-4 years
44%
5-9 years
21%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 54%
dental benefits
Dental: 37%
vision benefits
Vision: 32%
no benefits
None: 43%
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