Front Desk Receptionist, Medical Office Salary

Women make up the vast majority of Medical Office Receptionists in the United States. The average pay in this industry is approximately $12.94 per hour. Cash earnings of Medical Office Receptionists — including $2K in bonuses, $10K in profit sharing proceeds, and $1K in commissions near the top of the pay scale — stretch from approximately $21K to approximately $35K depending on individual performance. Geography and career duration each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, two in five are without coverage. Medical insurance is claimed by a little over a half and dental insurance is reported by more than a third. For the most part, Medical Office Receptionists enjoy their work and report high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$21,231 - $39,786
$21K
$29K
$40K
MEDIAN: $29,335
10%
50%
90%

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$10.02 - $16.54
$10
$13
$17
MEDIAN: $12.94
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,231 - $39,786  
   
Bonus
$100.48 - $2,043  
Profit Sharing
$236.72 - $10,137  
Commission
$3.14 - $1,479  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,954 - $35,384  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 162
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.02 - $16.54  
   
Hourly Tips
$0.60  
Overtime
$12.16 - $24.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$100.48 - $2,043  
   
Commission
$3.14 - $1,479  
Profit Sharing
$236.72 - $10,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,954 - $35,384  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 2,450
© PayScale, Inc. @ www.payscale.com

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Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists who go on to become Registered Nurses may see their salaries climb quite a bit. Median pay for Registered Nurses is $56K annually. A Medical Receptionist role is the most common promotion for Medical Office Receptionists moving up the ladder. Pay for this role tends to be $26K per year. Another typical, albeit less common, transition for Medical Office Receptionists is an Office Manager position, where earnings are usually $39K.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Front Desk Receptionist, Medical Office


Medical Office Receptionists seem to require a rather large skill set. Most notably, skills in Office Administration, Data Entry, Insurance, and Scheduling are correlated to pay that is above average. Most people who know Customer Service also know Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Office Receptionists, experience does not seem to be a major factor in determining pay. Salaries for the relatively untried average out to around $26K, but survey participants with five to 10 years of experience earn a significantly higher median of $29K. Medical Office Receptionists claiming one to two decades of experience make an estimated median of $30K. Medical Office Receptionists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $31K.

Pay Difference by Location

National Average: $27,275

Larger city markers indicate a job is popular in that location.

For those looking to make money, Medical Office Receptionists in San Francisco enjoy an exceptional pay rate, 28 percent above the national average. Medical Office Receptionists will also find cushy salaries in New York (+23 percent), Phoenix (+17 percent), Las Vegas (+10 percent), and Raleigh (+9 percent). Falling short of the national average by 14 percent, the area with the worst salaries is Chattanooga. Not at the bottom but still paying below the median are employers in Oklahoma City and Miami (14 percent lower and 12 percent lower, respectively).

Front Desk Receptionist, Medical Office Reviews

Q: What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Jaipur:
`"$Hospitality Is Good Think For Me."`
Pros: I Would Like To Meet With New Peoples And Help Them And I Can. Change Myself According To Environment.
Cons: I Am Restless Till My Work Is Not Done.

Front Desk Receptionist, Medical Office in Huntington Park:
`"$Right for me."`
Pros: I like that its a people just job, I live being able to interact with a variety if people throughout the day.
Cons: Slow days and having little or nothing to do.

Front Desk Receptionist, Medical Office in Dallas:
Pros: My boss has empowers me to make the job "my own". She encourages me and rewards my loyalty to the company. I also like that I am able to train on the job and jump into new projects that arise.
Cons: The front desk used to just be me working 30-50 hours a week depending on the season. Now we have 1 full-time and 2 rotating part-time employees at the front desk. Also, there is no room to grow within the company. Since it is a private practice, we have a small staff. If you plan to get complete a degree or pursue higher education, you are guaranteeing that your boss will demote to part-time status. Since being a front desk receptionist doesn't require an AA, AS, BA, BS, or Master's degree, your boss will see this as a sign of you quitting in the future.

Front Desk Receptionist, Medical Office in Greensboro:
`"$The challenges of making a difference."`
Pros: The interaction with the patients, I love helping people. I also like working with other competent and efficient employees.
Cons: The stress of working with not so competent or efficient employees. The politics and the fact that I feel under compensated.

Front Desk Receptionist, Medical Office in Wilkes-Barre:
`"$Can be rewarding and can also be very stressful."`
Pros: When people come in to have elective surgeries that make the pets life easier.
Cons: Euthanasion. Financially constrained clients.

Related Job Salaries

Key Stats for Front Desk Receptionist, Medical Office

Gender

Female
97 %
Male
3 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 289 votes.
Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist, Medical Office Salaries

▲13%

▲10%

▲6%

National Average
$27,000

▼6%

Skills That Affect Front Desk Receptionist, Medical Office Salaries


Scheduling
▼0%

Customer Service
▼0%

Insurance
▼0%

Data Entry
▼0%

Electronic Medical Records (EMR)
▼0%

Customer Relations
▼0%

National Average
$27,000


▼1%


▼1%




▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 289 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 38%
vision benefits
Vision: 32%
dental benefits
None: 41%
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