Front desk supervisors are in charge of supervising day-to-day front desk activities. They ensure front desk tasks are done correctly and provide support for front desk employees. One of their main responsibilities include completing operations checklists to complete daily tasks. In all their work, front desk supervisors must follow strict company protocols and make prompt decisions in case of issues.
Front Desk Supervisor Tasks
Order supplies and oversee inventory.
Inspect rooms and building for appearance and standards compliance.
Schedule, train, and assign staff to front desk, housekeeping, and other duties.
Provide concierge services and book special activities for guests.