Front End Manager Salary
The average Front End Manager in the United States can expect to rake in roughly $12.81 per hour. Pay generally varies between $8.77 per hour and $18.88. The particular firm is the biggest factor affecting pay for this group, followed by years of experience. Female Front End Managers are more common than men among those who completed the survey; more than half (67 percent) are women. The majority of Front End Managers claim high levels of job satisfaction. Some workers in this field — slightly less than a third — are not awarded benefits. Medical coverage is reported by a strong majority and dental plans are enjoyed by the larger part.
Job Description for Front End Manager
A front end manager is usually visible throughout a supermarket, in areas such as the merchandise aisles, customer service, and the checkout process. The aim of the manager is to create a pleasant shopping experience for customers. The front end manager will interact directly with customers and offer them assistance whenever necessary. When customers have complaints, the front end manager will have to come up with solutions in order to resolve them.Read More...
The manager oversees employees in various departments of the store and makes sure that they are performing their tasks efficiently and in a friendly and professional manner. When problems are encountered, the front end manager may personally administer training sessions to employees. There may be some hiring duties involved in the job. Keeping track of inventory and ordering supplies may also be a duty assigned to the front end manager. The manager may also be tasked with creating employee schedules, carrying out employee evaluations, and administering disciplinary actions.
Since the front end manager will be doing a lot of walking, stooping, and lifting, minimum physical requirements may be implemented. The ability to work well under pressure and to be self-driven is important. Having an eye for design will also come in handy, so that the manager can organize attractive displays in order to market to customers. The position may require previous managing experience at a supermarket. Usually, the minimum educational requirement is a high school diploma, though some positions may require college experience.
Front End Manager Tasks
- Manage the cashiers and other front end store employees, and strive to meet sales objectives.
- Uphold high standards of customer service and conduct employee evaluations.
- Facilitate communication between management and staff, and update staff on changes in policies or procedures.
- Handle scheduling to keep the front end fully staffed, and participate in hiring and training new employees.
Front End Manager Job Listings
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Popular Employer Salaries for Front End Manager
The Kroger Company offers the largest salaries in town — $42K on average.
Food City employees cannot expect much in terms of compensation — the median salary amounts to only $19K, less than half of the top paying company's rate.
Popular Skills for Front End Manager
Survey results suggest that Front End Managers put a wide range of professional skills to use. Most notably, facility with Operations Management, Job Scheduling, and Scheduling are correlated to pay that is significantly above average, leading to increases of 54 percent, 15 percent, and 6 percent, respectively. Skills that seem to negatively impact pay include Cash Flow Management. Most people familiar with Customer Service also know Cash Handling and Cash Flow Management.
Pay by Experience Level for Front End Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Front End Managers do not generally earn higher incomes from more experience in the field. Salaries of relatively inexperienced workers fall in the neighborhood of $28K, but folks who have racked up five to 10 years see a notably higher median of $34K. After working for 10 to 20 years, Front End Managers make a median salary of $36K. People who have worked for more than 20 years report a median income of $37K, which is barely higher than the median for folks with 10 to 20 years of experience.