Front office coordinators ensure that front office operations at their company run smoothly and efficiently. Their main responsibilities may include greeting clients, scheduling meetings, and answering phone calls. They may also handle paperwork such as billing, process payments, and handle sensitive information such as credit card numbers. Because the front office coordinator is often the first person that clients see, these professionals must be personable and presentable.
Front Office Coordinator Tasks
Manage internal documents and databases, and create standardized organization systems.
Facilitate client-centered meetings, events, or appointments.
Interact, greet, and communicate current status and changes in information with clients, and respond to any inquiries.
Assist with billing, accounting, and collections, including ordering supplies and maintaining inventory.