Front Office Coordinator Salary
Women comprise the majority of Front Office Coordinators in the United States. Individuals in this line of work make around $14.40 per hour on average. Geographic location and experience level each impact pay for this group, with the former having the largest influence. Unfortunately, some people in this line of work are without benefits — slightly less than a third lack coverage. On the flip side, more than half have medical insurance and close to one-half receive dental plans. Job satisfaction for Front Office Coordinators is high. The information for this snapshot was generated by responses to the PayScale salary survey.
Job Description for Front Office Coordinator
Front office coordinators ensure that front office operations at their company run smoothly and efficiently. Their main responsibilities may include greeting clients, scheduling meetings, and answering phone calls. They may also handle paperwork such as billing, process payments, and handle sensitive information such as credit card numbers. Because the front office coordinator is often the first person that clients see, these professionals must be personable and presentable.Read More...
The front office coordinator generally works in an office setting during regular business hours. Their coworkers include their supervisor and other front desk staff. Extensive interactions with clients also take place on a daily basis; for example, a front office coordinator at a dental office greets patients, informs the dentist of their arrival, and guides clients back to the room in which they will be seen, among other duties.
A high school diploma or equivalent is generally the minimum educational requirement for this position, although an associate's or bachelor's degree may be preferred. Previous experience in a similar role is required as well. Front desk coordinators must have excellent communication skills, be excellent multitaskers, and have proficiency with basic computer software. They should be able to work well independently, as well as in a team setting.
Front Office Coordinator Tasks
- Interact, greet, and communicate current status and changes in information with clients, and respond to any inquiries.
- Assist with billing, accounting, and collections, including ordering supplies and maintaining inventory.
- Manage internal documents and databases, and create standardized organization systems.
- Facilitate client-centered meetings, events, or appointments.
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Popular Skills for Front Office Coordinator
Survey takers working as Front Office Coordinators report using a large range of professional skills. Lucky workers who know Billing can expect a significant pay bump, scoring salaries 32 percent above average. Collections and Office Management are also correlated to pay that is above average, with increases between 7 percent and 32 percent. Those proficient in Customer Service are, more often than not, also skilled in Data Entry and Insurance.
Pay by Experience Level for Front Office Coordinator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Front Office Coordinators, more experience in the field does not usually mean bigger paychecks. Although individuals who have less than five years' experience earn $29K on average, people with five to 10 years benefit from a notably larger average of $32K. The average pay reported by folks with 10 to 20 years of experience is around $34K. Front Office Coordinators who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $35K on average.
Pay Difference by Location
Home to some of the best pay for Front Office Coordinators, New York offers exceptional salaries, 38 percent above the national average. Front Office Coordinators will also find cushy salaries in Houston (+16 percent), Seattle (+10 percent), Dallas (+8 percent), and Santa Ana (+4 percent). Indianapolis ranks last in the field for pay, reporting salaries 7 percent below the national average. Employers pay around 4 percent less in Denver and 3 percent less in Atlanta, below-median salaries for those in this field.
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Key Stats for Front Office Coordinator
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