Front Office Supervisor, Medical Office Salary
Women account for the majority of Front Office Medical Supervisors in the United States. The entire group has an average salary of $16.45 per hour. Career duration and the particular city each impact pay for this group, with the former having the largest influence. While some workers in this profession — just under a third — do not have any health coverage, the larger part do receive medical benefits and about one-half have dental insurance. Work is enjoyable for Front Office Medical Supervisors, who typically claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Job Description for Front Office Supervisor, Medical Office
Front office supervisors for medical offices are responsible for managing and supervising front office activities for their organization. They are in charge of managing a group of medical staff that help patients, clients, and other visitors. These supervisors must make sure the front office keeps an accurate records of incoming patients and provides excellent customer service. Front office supervisors for medical offices provide training to new staff and act as a mentor on topics such as how to respond to patient and prospective patients. Additionally, they assist company meetings, as well as review current procedures to help reduce wait time and make medical processes more efficient.Read More...
Front office supervisors for medical offices process paperwork, review forms for errors, and perform administrative tasks such as records maintenance. They assist with scheduling and visiting tasks, order office supplies and medical equipment when required, and refer patients to other medical offices and areas as needed. Front office supervisors coordinate medical appointment as required by physicians and help with paperwork. In all tasks, these supervisors must follow strict patient privacy procedures and maintain a friendly and professional working atmosphere. They also must help keep front office area clean of clutter and dangerous objects.
A high school diploma or equivalent is required for this job. In addition, previous managerial experience is needed, and industry certifications may be preferred. Front office supervisors must possess strong customer service skills, pay close attention to detail, and
Front Office Supervisor, Medical Office Tasks
- Assist in hiring, training and reviewing performance of staff.
- Ensure adherence to departmental policies and procedures, including patient privacy.
- Maintain departmental day-to-day front office operations, monitor and prioritize workflow, surgery schedules and efficient patient flow.
- Resolve complex patient complaints, and answer questions regarding policies and procedures.
- Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Common Career Paths for Front Office Supervisor, Medical Office
Front Office Medical Supervisors may progress into high-paying roles like Practice Manager, where median compensation is $54K annually. Becoming an Office Manager of a Medical Office or a Front Office Supervisor is a common transition from a Front Office Medical Supervisor role.
Front Office Supervisor, Medical Office Job Listings
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Popular Skills for Front Office Supervisor, Medical Office
Survey results suggest that Front Office Medical Supervisors put a wide range of professional skills to use. Most notably, skills in Insurance, Billing, Electronic Medical Records, and Accounting are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Accounts Receivable.
Pay by Experience Level for Front Office Supervisor, Medical Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Front Office Medical Supervisors, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Although individuals who have less than five years' experience earn $33K on average, people with five to 10 years benefit from a notably larger average of $37K. On average, Front Office Medical Supervisors make $38K following one to two decades on the job. Veterans who have acquired more than 20 years report a median income of $40K, which is generally higher than the pay reported by other tenure groups.