Front Office Supervisor, Medical Office Salary
Most Front Office Medical Supervisors in the United States are women. The median pay for people in this role is approximately $16.40 per hour. Career duration is the biggest factor affecting pay for this group, followed by geography. Some workers in this field — one-fourth — are not awarded benefits. Medical coverage is reported by a majority and dental plans are enjoyed by one-half. The majority of Front Office Medical Supervisors claim high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
Job Description for Front Office Supervisor, Medical Office
Front office supervisors for medical offices are responsible for managing and supervising front office activities for their organization. They are in charge of managing a group of medical staff that help patients, clients, and other visitors. These supervisors must make sure the front office keeps an accurate records of incoming patients and provides excellent customer service. Front office supervisors for medical offices provide training to new staff and act as a mentor on topics such as how to respond to patient and prospective patients. Additionally, they assist company meetings, as well as review current procedures to help reduce wait time and make medical processes more efficient.Read More...
Front office supervisors for medical offices process paperwork, review forms for errors, and perform administrative tasks such as records maintenance. They assist with scheduling and visiting tasks, order office supplies and medical equipment when required, and refer patients to other medical offices and areas as needed. Front office supervisors coordinate medical appointment as required by physicians and help with paperwork. In all tasks, these supervisors must follow strict patient privacy procedures and maintain a friendly and professional working atmosphere. They also must help keep front office area clean of clutter and dangerous objects.
A high school diploma or equivalent is required for this job. In addition, previous managerial experience is needed, and industry certifications may be preferred. Front office supervisors must possess strong customer service skills, pay close attention to detail, and
Front Office Supervisor, Medical Office Tasks
- Assist in hiring, training and reviewing performance of staff.
- Ensure adherence to departmental policies and procedures, including patient privacy.
- Maintain departmental day-to-day front office operations, monitor and prioritize workflow, surgery schedules and efficient patient flow.
- Resolve complex patient complaints, and answer questions regarding policies and procedures.
- Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Common Career Paths for Front Office Supervisor, Medical Office
At the upper end, Front Office Medical Supervisors who move into a Practice Manager role can end up with a hefty increase in pay. The average income for Practice Managers is a much higher $54K per year. It is not uncommon for a Front Office Medical Supervisor to continue on to become an Office Manager of a Medical Office or a Front Office Supervisor.
Front Office Supervisor, Medical Office Job Listings
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Popular Skills for Front Office Supervisor, Medical Office
Front Office Medical Supervisors seem to require a number of specific skills. Most notably, skills in Accounting, Insurance, Billing, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Electronic Medical Records. Most people who know Customer Service also know Accounts Receivable.
Pay by Experience Level for Front Office Supervisor, Medical Office
Median of all compensation (including tips, bonus, and overtime) by years of experience.
More years of relevant experience do not necessarily translate to higher paychecks. Relatively untried employees who have less than five years' experience make $33K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $37K. Front Office Medical Supervisors bring in $38K after working for 10 to 20 years. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $41K.
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Key Stats for Front Office Supervisor, Medical Office
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