Q: What do you wish you knew about your job when you first started out?
Front Office Supervisor, Medical Office in Dyersburg:
"Patients have no patience, don't take it personal!!"
It's okay to have fun at work. The more stressful it is, the better outcome when you have a good work ethic alongside a great sense of self and humor. Our patients love me, because I keep them happy. I also go above and beyond to make sure their experience with me is an easy one. Those working in healthcare need to remember, chances are even the people with sour faces, mean comments, or rude remarks are good people....They just don't feel good!!
Front Office Supervisor, Medical Office in Seattle:
Patience, understanding, professionalism, focus, stay on task, interact positively with staff and patients. Do not be hard on yourself if it takes a bit of time to become accustom to the processes of a new job a new environment.
Front Office Supervisor, Medical Office in Lakeland:
"Manage difficult employees."
Be a people person and show true interest for your employees.