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Front Office Supervisor Salary

Pay for Front Office Supervisors in the United States sits in the ballpark of $13.94 per hour. Earnings for this group are mostly affected by location, followed by career duration and the particular employer. Job satisfaction for Front Office Supervisors is high. Not all workers are lucky enough to have benefits; in fact, just under one in three are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by a majority. This snapshot results from replies to PayScale's salary survey.
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$23,724 - $51,010
(Median)
24K
29K
36K
44K
51K
MEDIAN: $35,982
10%
25%
50%
75%
90%

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$10.69 - $18.60
(Median)
11
14
16
19
MEDIAN: $13.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$23,724 - $51,010  
   
Bonus
$0.00 - $2,459  
Commission
$300.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,307 - $44,754  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 89
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.69 - $18.60  
   
Hourly Tips
$0.46 - $1.06  
Overtime
$15.01 - $26.49  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,459  
   
Commission
$300.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,307 - $44,754  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 336
United States (change)

Job Description for Front Office Supervisor

The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. It is the job of the front office supervisor to ensure the satisfaction of all guests both by directly attending to their needs as they arise, as well as by coordinating housekeeping, cooking, and valet staff (if applicable) to maintain the smooth operation of all guest services. Additionally, the front office supervisor usually handles many operational duties, such as staff scheduling, record keeping, and handling cash.

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Front Office Supervisor Tasks

  • Track, process, and balance all receipts and accounting information.
  • Provide directions and timing information to clients, set expectations, and provide excellent customer service.
  • Lead staff meetings and evaluations, including setting standards and training new hires.
  • Process and check in all clients, and verify identity and payment over the phone or in person.
  • Maintain room schedules and maintenance records.

Common Career Paths for Front Office Supervisor


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As Front Office Supervisors transition into upper-level roles such as Operations Manager, they may see a strong upturn in salary. Operations Managers on average earn $60K per year. When Front Office Supervisors are ready for the next step in their careers, they often become Assistant Hotel General Managers or Front Office Managers. Those roles pay an additional $4K and $5K, respectively.

Front Office Supervisor Job Listings

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Popular Employer Salaries for Front Office Supervisor


Popular Skills for Front Office Supervisor


Front Office Supervisors who responded to the survey report just a handful of professional skills. Most notably, skills in People Management, Customer Relationship Management, Problem Solving, and Customer Service are correlated to pay that is above average. Those educated in Customer Service tend to be well versed in Customer Relationship Management (CRM).

Pay by Experience Level for Front Office Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Front Office Supervisors with a lot of experience do not necessarily enjoy more money. Salaries for inexperienced workers average out to $32K, and those with five to 10 years' experience earn a higher median of $29K. Front Office Supervisors claiming one to two decades of experience make an estimated median of $35K. In the end, more experience does seem to mean larger paychecks; seasoned Front Office Supervisors with more than 20 years of experience earn a predictably higher median salary of $41K.

Front Office Supervisor Reviews

What is it like working as a Front Office Supervisor?

Front Office Supervisor in Nashville:
"High Stress, Healthcare Environment."
Pros: 2 weeks of vacation, ability to work independently.
Cons: Highly stressful, low pay, excessive amount of work on one individual for low pay, expected to work over without overtime pay.

Related Job Salaries

Experience Affects Front Office Supervisor Salaries

Late-Career
up arrow 29%



National Average
$31,000


Skills That Affect Front Office Supervisor Salaries


Customer Relationship Management (CRM)
up arrow 3%

Problem Solving
up arrow 1%

National Average
$31,000

Customer Service
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 96 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
1%
1-4 years
43%
5-9 years
28%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 68% dental benefits Dental: 58%
vision benefits Vision: 49% employee benefits None: 28%