Front Office Supervisor Salary

The average Front Office Supervisor in the United States can expect to rake in roughly $15.11 per hour. This group's pay is mainly influenced by geographic location, followed by years of experience and the specific company. Female Front Office Supervisors make up most of the survey respondents at 73 percent. Although the larger part have medical coverage and slightly more than half have dental coverage, about a fourth claim no health benefits at all. For the most part, Front Office Supervisors enjoy their work and report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
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$27,095 - $52,231
$27K
$40K
$52K
MEDIAN: $40,182
10%
50%
90%

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$11.64 - $21.63
$12
$15
$22
MEDIAN: $15.11
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$27,095 - $52,231  
   
Bonus
$197.27 - $3,477  
Commission
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,836 - $47,291  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 52
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.64 - $21.63  
   
Hourly Tips
$0.75  
Overtime
$15.42 - $30.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$197.27 - $3,477  
   
Commission
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,836 - $47,291  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 215

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Front Office Supervisor

The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. It is the job of the front office supervisor to ensure the satisfaction of all guests both by directly attending to their needs as they arise, as well as by coordinating housekeeping, cooking, and valet staff (if applicable) to maintain the smooth operation of all guest services. Additionally, the front office supervisor usually handles many operational duties, such as staff scheduling, record keeping, and handling cash.

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Front Office Supervisor Tasks

  • Process and check in all clients, and verify identity and payment over the phone or in person.
  • Maintain room schedules and maintenance records.
  • Lead staff meetings and evaluations, including setting standards and training new hires.
  • Track, process, and balance all receipts and accounting information.
  • Provide directions and timing information to clients, set expectations, and provide excellent customer service.

Common Career Paths for Front Office Supervisor


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While Front Office Supervisors do not often become Operations Managers, the job pays $59K per year on average. Front Office Managers or Assistant Hotel General Managers are common next-step roles for Front Office Supervisors moving up in their careers; annual pay for Front Office Managers is $3K higher on average, and it's $2K higher for Assistant Hotel General Managers.

Front Office Supervisor Job Listings

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Popular Employer Salaries for Front Office Supervisor


Popular Skills for Front Office Supervisor


Survey takers who work as Front Office Supervisors usually report a few specific skills. Most notably, skills in People Management, Problem Solving, Customer Service, and Customer Relationship Management (CRM) are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Customer Relationship Management (CRM).

Pay by Experience Level for Front Office Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Front Office Supervisors, extensive experience does not lead to significantly more money. Respondents with less than five years' experience take home $33K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $36K. For Front Office Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $37K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $40K.

Front Office Supervisor Reviews

Q: What is it like working as a Front Office Supervisor?

Front Office Supervisor in Nashville:
"High Stress, Healthcare Environment."
Pros: 2 weeks of vacation, ability to work independently.
Cons: Highly stressful, low pay, excessive amount of work on one individual for low pay, expected to work over without overtime pay.

Related Job Salaries

Key Stats for Front Office Supervisor

Gender

Female
73 %
Male
27 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.
Less than 1 year
1%
1-4 years
36%
5-9 years
28%
10-19 years
25%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Office Supervisor Salaries

▲18%

▲10%

▲6%

National Average
$34,000

▼4%

Skills That Affect Front Office Supervisor Salaries



Customer Service
▼0%

Customer Relationship Management (CRM)
▼0%

National Average
$34,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 37 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
28%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 53%
vision benefits
Vision: 44%
dental benefits
None: 25%
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