Front Office Supervisor Salary

Average Front Office Supervisors in the United States make around $15.14 per hour. Compensation for this group is mainly affected by geographic location, but experience level and the particular employer are influential factors as well. Close to a fourth of professionals in this line of work do not receive benefits; however, the larger part report medical coverage and a little over a half claim dental coverage as well. Female Front Office Supervisors make up most of the survey respondents at 74 percent. Job satisfaction for Front Office Supervisors is high. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$26,753 - $53,177
$27K
$40K
$53K
MEDIAN: $40,073
10%
50%
90%

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$11.81 - $21.72
$12
$15
$22
MEDIAN: $15.14
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,753 - $53,177  
   
Bonus
$197.27 - $3,477  
Commission
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,989 - $47,338  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 48
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.81 - $21.72  
   
Hourly Tips
$0.75  
Overtime
$15.26 - $30.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$197.27 - $3,477  
   
Commission
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,989 - $47,338  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 215

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Front Office Supervisor

The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. It is the job of the front office supervisor to ensure the satisfaction of all guests both by directly attending to their needs as they arise, as well as by coordinating housekeeping, cooking, and valet staff (if applicable) to maintain the smooth operation of all guest services. Additionally, the front office supervisor usually handles many operational duties, such as staff scheduling, record keeping, and handling cash.

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Front Office Supervisor Tasks

  • Process and check in all clients, and verify identity and payment over the phone or in person.
  • Maintain room schedules and maintenance records.
  • Lead staff meetings and evaluations, including setting standards and training new hires.
  • Track, process, and balance all receipts and accounting information.
  • Provide directions and timing information to clients, set expectations, and provide excellent customer service.

Common Career Paths for Front Office Supervisor


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Though not the most common occurrence, Front Office Supervisors sometimes become Operations Managers, where the average income is $59K per year. When Front Office Supervisors are ready for the next step in their careers, they often become Front Office Managers or Assistant Hotel General Managers. Those roles pay an additional $3K and $2K, respectively.

Front Office Supervisor Job Listings

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Popular Employer Salaries for Front Office Supervisor


Popular Skills for Front Office Supervisor


Typical Front Office Supervisors report a focused set of job skills. Most notably, skills in People Management, Problem Solving, Customer Service, and Customer Relationship Management (CRM) are correlated to pay that is above average. Those educated in Customer Service tend to be well versed in Customer Relationship Management (CRM).

Pay by Experience Level for Front Office Supervisor

Pay by Experience for a Front Office Supervisor has a positive trend. An entry-level Front Office Supervisor with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Office Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 94 salaries. An experienced Front Office Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 80 salaries. A Front Office Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 22 salaries.

Front Office Supervisor Reviews

Q: What is it like working as a Front Office Supervisor?

Front Office Supervisor in Nashville:
"High Stress, Healthcare Environment."
Pros: 2 weeks of vacation, ability to work independently.
Cons: Highly stressful, low pay, excessive amount of work on one individual for low pay, expected to work over without overtime pay.

Related Job Salaries

Key Stats for Front Office Supervisor

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.
Less than 1 year
1%
1-4 years
37%
5-9 years
29%
10-19 years
25%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Office Supervisor Salaries

▲17%

▲11%

▲6%

National Average
$34,000

▼4%

Skills That Affect Front Office Supervisor Salaries




Customer Relationship Management (CRM)
▼0%

National Average
$34,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
29%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 53%
vision benefits
Vision: 43%
no benefits
None: 26%