Front of House Manager Salary
Job Description for Front of House Manager
Restaurants are typically divided into two major management areas: back of house (including kitchen, storage, and dishwashing areas) and front of house (the dining room, lobby, and any lounge or bar areas.) The person who oversees the latter area at a dining establishment is the front of house manager.Read More...
Front of house managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions. Additionally, front of house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet/coat check areas. Finally, the front of house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.
In addition to these supervisory roles, a front of house manager typically assists with budget forecasting as it applies to labor cost and operating supplies. Some front of house managers in locations with bars or lounges may also be tasked with inventory and cost control regarding liquor costs as well. Front of house managers must always look for opportunities to minimize waste and maximize sales.
The educational background required for front of house manager positions varies. Some employers prefer applicants with a postsecondary degree in hospitality or customer service, although practical experience may be given equal or greater weight in many institutions. Previous experience in a restaurant environment is generally required, and prior managerial experience may be required or preferred.
Front of House Manager Tasks
- Ensure compliance with safety and health regulations.
- Hire, train, and supervise front of house staff, making sure they meet customer service and sales objectives.
- Manage daily operations of the public areas of a theater, restaurant, or concert hall.
- Oversee preparation of public areas before guests arrive, and maintain cleanliness during business hours.
Front of House Manager Job Listings
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Popular Skills for Front of House Manager
Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Inventory Management, Scheduling, Customer Service, and People Management are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Training. For most people, competency in Customer Service indicates knowledge of People Management.
Pay by Experience Level for Front of House Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Salaries of relatively inexperienced workers fall in the neighborhood of $32K, but folks who have racked up five to 10 years see a notably higher median of $36K. For Front of House Managers, 10 to 20 years of experience on the job amounts to an average salary of $37K. Folks with more than two decades of experience actually report lower incomes overall; their average comes out to a mere $32K.