Front of House Receptionist Salary
Most Front of House Receptionists in the United States are women. The workforce as a whole earns a median of approximately $10.74 per hour. Medical benefits are awarded to over a third, and nearly one in six earn dental coverage. Most Front of House Receptionists like their work and job satisfaction is high. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Front of House Receptionist
A front of house receptionist has a multitude of responsibilities relating to administrative duties, as well as customer service and hospitality. This person can be employed in a variety of industries and will typically work within an office. This position will normally keep daytime, weekday hours. However, some industries will require evening or overnight shifts, as well as weekend hours. This person may not be required to have formal educational training. However, experience with administrative and customer service positions is generally appreciated.Read More...
A front of house receptionist will usually have quite a few responsibilities, and no two positions are exactly alike. Here are some examples of the main responsibilities associated with a front of house receptionist: greeting and welcoming visitors (in person or via telephone), acting as the main point of contact between customers and company personnel, directing visitors, giving visitors instructions, maintaining the telecommunication system, maintaining a safe reception area, maintaining a clean work area, contributing to the overall team effort by performing miscellaneous tasks, operating a telephone switchboard, routing calls to various personnel, scheduling meetings, maintaining a calendar, gathering visitor information, coordinating office activities, coordinating mail flow both in and out of the office, arranging appointments, issuing parking passes, sending emails and faxes, collecting mail and parcels, and relaying messages and scheduling appointments.
This person will likely need to be proficient with office equipment, including computers and fax machines. This position requires a person who is extremely friendly and outgoing with an overall desire to help the operation. This person should be highly organized and detail-oriented.
Front of House Receptionist Tasks
- Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
- Process outgoing mail and receive deliveries.
- Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
- Operate telephone switchboard to answer, screen, route calls and relays messages.