Funeral attendants work in funeral homes with families of the deceased. Strong communication skills are important in this position in order to demonstrate knowledge and help clients feel at ease at all times. They may help clients choose funeral essentials, such as caskets, burial grounds, flowers, and the type of memorial to be held, so some aesthetic sense is helpful to successfully arrange and oversee services such as viewings, funeral services, burials, cremations, and memorials.
It is very important for funeral home attendants to have sensitivity toward various cultures and religions and knowledge of how different people honor the deceased. There may be some minimum physical requirements, as assistants may assist in moving the deceased from one place to another or be present at the initial removal of the body from the place where the person passed away. It is important to be professional, but also to demonstrate compassionate care in crucial times when clients need it most.
A valid driver’s license may be required, as attendants may also be responsible for driving a hearse or other vehicle in a funeral procession. Those in this position may also have basic office duties, such as carrying out inventory, answering phone calls, and greeting customers. Generally, a minimum of a high school diploma is required, though some funeral homes may require college schooling relating to funeral care.
Funeral Home Attendant Tasks
Assist with applying cosmetics, hair styling, and dressing.
Drive, clean and prepare herses, limos, and other company vehicles.
Greet and assist clients.
Setup and prepare for viewings and funerals.
Assist in transporting bodies to the funeral home.