The position of a general manager requires leadership qualities and the ability to oversee a business and lead a team of employees. General manager positions can vary greatly, as most places of employment require some sort of management position, but the job's main requirements are the ability to run various tasks throughout the day, motivate others, and be responsible for a team of staff.
Depending on the employer, most general managers work indoors in an office setting doing paperwork, creating schedules for employees, checking inventory, ordering more products, and speaking with customers directly. They can also expect to take over an employee's shift if the business is under-staffed on a given day. This job requires a great deal of mental work, as hiring a staff of unwilling employees can make the work environment difficult.
General managers are responsible for not only hiring their staff, but firing as well, and physical labor is required in most positions in order to understand their employees' jobs inside and out and be able to work long hours. Managers are also responsible for training their staff and making sure they are able to run the operation while the manager focuses on larger matters. A high school diploma, many years of work experience, and leadership qualities are necessary for this position, and some employers may require an associate's degree or higher in a business-related field.
General Manager Tasks
Plan, control, communicate and implement procedures and processes for the overall efficient operations of the business.
Lead and direct executive management team in the development, production, promotion of products and services.
Direct and lead staff in developing strategies to accomplish objectives approved by ownership.
Plan, develop and implement the operational strategies and tactics.
Ensure adequate management training and development to provide for management succession.