What do you wish you knew about your job when you first started out?
HVAC Service Manager in Springfield:
"Attention to detail."
Make sure your guys don't waste trips up the stairs or outside when they are going to the truck while on the job.
HVAC Service Manager in Las Vegas:
"How to sell."
Realize that you work for the company and not the employees. Be open to learning sales and operations as well as mentoring and how to work between ownership and employees.
HVAC Service Manager in Greenville:
"A lot of stress!"
I do more than just manage. I also dispatch all of the service tech. I also order all parts and right P.O. #s. I quote a lot of jobs and make a lot of a sales. I receive all of the shipments into our company.