Head golf professionals generally oversee all operations at a private or public golf course. Their duties generally include organizing events for their club, overseeing budgets, and managing expenses such as for golf carts, ground maintenance and golf clubs. They also ensure that their pro shop functions well and is profitable; if their club has a snack bar or other food facilities, head golf professionals provide oversight for these services as well. Head golf professionals also respond to the complaints and concerns of any users of their golf facilities - such as club members - in a timely and professional manner.
Employee management is a key part of the head golf professional's job, including hiring, conducting evaluations, overseeing employee work, setting wages and implementing disciplinary actions. The types of employees that may work under the head golf professional's supervision include pro shop and snack bar staff, golf cart attendants and mechanics, and golf course marshals, among others. Head golf professionals must ensure club rules are followed on the golf course and other facilities at all times; this may occur through the use of golf marshals or rangers. They may also oversee tournaments and lessons if those are provided at their facility.
A head golf professional usually obtains this position through promotion at a golfing organization. Depending on their facility, they may need credentials from the Professional Golfers' Association (PGA) to train other people in golf and run their own golf shop.
Head Golf Professional Tasks
Manage, hire, train and schedule subordinate staff in pro shop, golf range and locker room.
Provide guests of all experience levels with professional coaching and lessons.
Oversee the planning, promotion and execution of all golf activities, organizing tee times, enforcing rules and regulations and overseeing golf play.
Organize all aspects of golfing events and tournaments.