Head Teller Salary
Pay for Head Tellers in the United States sits in the ballpark of $14.46 per hour. Geographic location is the main element affecting pay for this group — the specific employer and tenure are driving factors as well. Female Head Tellers far outnumber their male contemporaries among survey respondents. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. Most workers in this position report moderate levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.
|Salary||$25,104 - $40,331|
|Bonus||$301.00 - $2,985|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$24,346 - $38,841|
|Hourly Rate||$11.34 - $17.74|
|Overtime||$15.41 - $25.70|
|Bonus||$301.00 - $2,985|
|Total Pay (||$24,346 - $38,841|
Job Description for Head Teller
Head teller directly serve customers at the counter at banks, while also performing a variety of other duties. Head tellers daily responsibilities include training new hires, managing workflow of subordinates, monitoring cash levels, creating daily reports, organizing incoming and outgoing cash shipments, filling and balancing onsite ATMs, performing teller audits, and handling customer needs. Additional head teller duties may include monitoring the vault, handling the drive-up window, assisting with safe deposit boxes, accounting for the night depository, operating a coin counting machine, and encoding checks. These individuals must rigorously follow their bank’s policies and procedures.Read More...
When interacting with customers, head tellers are responsible for explaining the various available banking products, such as checking, savings, certificate of deposits, money market accounts, types of lending products, and, if necessary, referrals to an appropriate departments. Routine customer-oriented tasks include opening and closing accounts, making deposits, cashing checks, providing account information, issuing traveler's checks, drafting cashier checks, performing wire transfers, and accepting payments.
Strict state and federal security regulations require head tellers to report directly to the bank manager. Most head tellers work regular business hours in a bank, but they may stay later or work on weekends to fulfill the demands of the position.
Head tellers generally must have a high school diploma education or equivalent, as well as previous banking experience. They must have excellent communication and multitasking skills, as well as proficiency with basic computer software.
Head Teller Tasks
- Supervise, train, evaluate, and mentor bank teller staff.
- Track key bank and staffing metrics and produce reports.
- Handle communication and behavior problems with customers and tellers.
- Open and close the bank, reconcile accounts, and train staff about security.
Common Career Paths for Head Teller
Though it's uncommon, some Head Tellers move into roles as Banking Branch Managers, where pay is an average $52K per year. Assistant Branch Managers of Banking or Personal Bankers are common next-step roles for Head Tellers moving up in their careers; annual pay for Assistant Branch Managers of Banking is $8K higher on average, and it's $4K higher for Personal Bankers.
Popular Employer Salaries for Head Teller
Well-known firms with a reputation for hiring numerous Head Tellers include TD Bank, N.A., Wells Fargo Bank, TD Banknorth, Regions Bank, and Citibank. TD Banknorth pays the most with a median salary of $35K, though there is little variation overall ($29K to $41K). Other leaders in compensation levels are TD Bank, N.A. at $34K, Citibank at $32K, and KeyBank, where Head Tellers annually earn $31K.
Workers at Regions Bank, Wells Fargo Bank, and J.P. Morgan Chase & Co. (JPMCC) also face smaller salaries than the rest of the field — average earnings for these employers come to $29K, $29K, and $30K respectively.
Popular Skills for Head Teller
Head Tellers report using a pretty varied skill set on the job. Most notably, skills in Operations Management, Office Management, Banking, and Sales are correlated to pay that is above average. Most people skilled in Cash Handling are similarly competent in Banking and Sales.
Pay by Experience Level for Head Teller
Pay by Experience for a Head Teller has a positive trend. An entry-level Head Teller with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 253 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Head Teller with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 181 salaries. An experienced Head Teller which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 134 salaries. A Head Teller with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 42 salaries.
Pay Difference by Location
Head Tellers will find that Tampa offers an impressive pay rate, one which exceeds the national average by 14 percent. Head Tellers will also find cushy salaries in Philadelphia (+6 percent) and New York (+3 percent). The smallest paychecks in the market, 10 percent south of the national average, can be found in Dallas. Employers in Huntsville and Cincinnati also lean toward paying below-median salaries (8 percent less).
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