Head Teller Salary
Head Tellers in the United States pull down an average of $14.64 per hour. The most influential factor affecting pay for this group is geographic location, though the specific employer and tenure have a (lesser) impact as well. Women make up the vast majority of Head Tellers (85 percent) who answered the questionnaire. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Most workers in this position report moderate levels of job satisfaction. This report is based on answers to PayScale's salary questionnaire.
|Salary||$25,539 - $40,215|
|Bonus||$305.79 - $3,046|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$24,579 - $38,688|
|Hourly Rate||$11.45 - $17.77|
|Overtime||$15.36 - $25.27|
|Bonus||$305.79 - $3,046|
|Total Pay (||$24,579 - $38,688|
Job Description for Head Teller
Head teller directly serve customers at the counter at banks, while also performing a variety of other duties. Head tellers daily responsibilities include training new hires, managing workflow of subordinates, monitoring cash levels, creating daily reports, organizing incoming and outgoing cash shipments, filling and balancing onsite ATMs, performing teller audits, and handling customer needs. Additional head teller duties may include monitoring the vault, handling the drive-up window, assisting with safe deposit boxes, accounting for the night depository, operating a coin counting machine, and encoding checks. These individuals must rigorously follow their bank’s policies and procedures.Read More...
When interacting with customers, head tellers are responsible for explaining the various available banking products, such as checking, savings, certificate of deposits, money market accounts, types of lending products, and, if necessary, referrals to an appropriate departments. Routine customer-oriented tasks include opening and closing accounts, making deposits, cashing checks, providing account information, issuing traveler's checks, drafting cashier checks, performing wire transfers, and accepting payments.
Strict state and federal security regulations require head tellers to report directly to the bank manager. Most head tellers work regular business hours in a bank, but they may stay later or work on weekends to fulfill the demands of the position.
Head tellers generally must have a high school diploma education or equivalent, as well as previous banking experience. They must have excellent communication and multitasking skills, as well as proficiency with basic computer software. (Copyright 2017 PayScale.com)
Head Teller Tasks
- Supervise, train, evaluate, and mentor bank teller staff.
- Track key bank and staffing metrics and produce reports.
- Handle communication and behavior problems with customers and tellers.
- Open and close the bank, reconcile accounts, and train staff about security.
Common Career Paths for Head Teller
Head Tellers sometimes assume positions such as Banking Branch Managers. That role pays $52K per year on average. It is quite typical for Head Tellers to transition into roles as Assistant Branch Managers of Banking or Personal Bankers, where reported median earnings are $8K and $4K higher per year.
Head Teller Job Listings
Popular Employer Salaries for Head Teller
Known for taking on a considerable number of Head Tellers, TD Bank, N.A., Wells Fargo Bank, TD Banknorth, Regions Bank, and Citibank are leading firms in the industry. Although TD Banknorth offers the highest salaries (median pay is $35K), survey participants reported a rather limited pay range of $29K to $41K. Other employers shelling out big bucks include TD Bank, N.A., Citibank, and KeyBank, where Head Tellers typically earn around $34K, $32K, or $31K, respectively.
Employees at Regions Bank, Wells Fargo Bank, and J.P. Morgan Chase & Co. (JPMCC) can also expect below-average earnings of $29K, $29K, and $30K.
Popular Skills for Head Teller
Survey results suggest that Head Tellers put a wide range of professional skills to use. Most notably, skills in Operations Management, Office Management, Banking, and Sales are correlated to pay that is above average. For most people, competency in Cash Handling indicates knowledge of Banking and Sales.
Pay by Experience Level for Head Teller
Pay by Experience for a Head Teller has a positive trend. An entry-level Head Teller with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 253 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Head Teller with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 181 salaries. An experienced Head Teller which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 134 salaries. A Head Teller with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 42 salaries.
Pay Difference by Location
For Head Tellers, working in the bustling city of Tampa has its advantages, including an above-average pay rate. Head Tellers will also find cushy salaries in Philadelphia (+5 percent) and New York (+2 percent). With compensation 10 percent below the national average, Dallas is not known for hefty paychecks and actually represents the lowest-paying market. A couple other locations with smaller-than-average paychecks include Huntsville (9 percent lower) and Cincinnati (8 percent lower).
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