Health unit clerks tend to the clerical duties that are often needed in a medical office setting. Answering phones, answering clients’ questions, scheduling appointments, and relaying messages from doctors and nurses to patients are all included in a health unit clerk’s daily duties.
When shipments of office supplies come into the health facility, these clerks are the ones who normally go through the new stock and update the inventory. Organizing files and ensuring that all patient’s documents are in the appropriate files are also at the top of a health unit clerk’s tasks. Often in hospital settings, the health unit clerk will get together all the paperwork needed for admissions and discharges. A health unit clerk will often report to the nurses and doctors on duty about what they are working on. It is not uncommon for a nurse or physician to ask a health unit clerk to prepare the treatment sheets for any given patient as well.
Some facilities will require that all health unit clerks have an associate’s degree. However, many do not require a college degree, but they do require a high school diploma. It is helpful for health unit clerks to have a background in nursing techniques and common terminology, as well as some pharmacology knowledge if at all possible.
Health Unit Clerk Tasks
Maintain medical records, technical library and correspondence files.
Prepare new patient medical records files prior to exam.
Transfers patient's data from nurse's notes and physician's orders onto medical records and charts.
Answer telephones and direct calls to appropriate staff.
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.