A health unit coordinator is responsible for ensuring that operations run smoothly in a clinical setting such as a doctor's office, a hospital, or a local clinic. The day-to-day duties of the coordinator's position vary based on their employer. However, this individual's responsibilities generally include checking patients in when they first arrive, scheduling upcoming appointments for patients, and inputting medical data into various databases.
Health unit coordinators also must break down and document charts for patient's as they are discharged, ensuring that their documents and charts do not get mixed up with other patient's charts. They may also handle tasks such as ordering supplies when they are running low, gathering new patient information, completing discharge information, and locating birth or death certificates. The health unit coordinator's work hours generally depend on the environment in which they work.
Due to the medical nature of a health unit coordinator's job, they should have experience working in a medical setting, as well as clerical skills and abilities. Some programs (including at colleges) provide training for the position of a health unit coordinator as well; these programs typically last six months, and a certificate test must be taken once the training is complete. Excellent communication and customer-service skills are also important in this position.
Health Unit Coordinator Tasks
- Transcribe and update documentation and orders, confirming data where necessary.
- Coordinate and assist with activities and scheduling across groups.
- Liaise with patients, families, nurses, and caregivers to ensure smooth operations.
- Take unit responsibility during emergencies.