The healthcare liaison is a role that is sought after by various companies in the healthcare industry. This includes large companies like clinics, hospitals, and nursing facilities and smaller companies like infusion providers. Most companies that are looking to hire healthcare liaisons are looking for applicants with a bachelor's degree in nursing, along with a license as a registered nurse or licensed practicing nurse. The healthcare liaison would also have to keep their license renewed when the need arises. Furthermore, many companies also require at least two years of experience, although it can be in a related field and does not necessarily need to be experience as a healthcare liaison. A majority of these companies also require that the applicant has a driver's license and a form of transportation, as travel is part of the job.
The healthcare liaison’s main responsibility is to introduce healthcare services to clients and patients by offering information and education. Depending on the needs of the organization, this can range from going to the client's home to help set up equipment and technology to helping a client plan out their health care for the future to helping patients make decisions about their care. The healthcare liaison will need to understand all of the products or services offered by the organization they are working for and be able to explain to patients what the advantages are and reasons why these services should appeal to them. The liaison needs to have excellent communication skills, as they will be responsible for directly interacting with patients and clients and building long-lasting relationships with them.
Healthcare Liaison Tasks
Communicate needs of clients to product developers and manufacturers.
Give presentations on new and existing products and services.
Travel to clinics and hospitals to explain healthcare services and technology to clients.