Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Median pay for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills lies in the neighborhood of $18.06 per hour. Location and tenure each impact pay for this group, with the former having the largest influence. Most workers in this position report high levels of job satisfaction. A large number receive medical and dental insurance and a fair number get vision plans. The vast majority of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills (81 percent) who took the survey are men. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$31,220 - $55,644
$31K
$42K
$56K
MEDIAN: $42,335
10%
50%
90%

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$13.42 - $24.07
$13
$18
$24
MEDIAN: $18.06
10%
50%
90%

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$0$55K
Salary $31,220 - $55,644
Bonus $0.00 - $3,250
Profit Sharing $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,108 - $54,135
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 130
Hourly Data $0$37
Hourly Rate $13.42 - $24.07
Hourly Tips $0.00
Overtime $20.53 - $37.68
Annual Data $0$54K
Bonus $0.00 - $3,250
Profit Sharing $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,108 - $54,135
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 171

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Help Desk Analyst Job Listings

Pay by Experience Level for Help Desk Analyst

Pay by Experience for a Help Desk Analyst has a positive trend. An entry-level Help Desk Analyst with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 214 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 85 salaries. An experienced Help Desk Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 52 salaries. A Help Desk Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 10 salaries.

Pay Difference by Location

National Average: $40,296

Larger city markers indicate a job is popular in that location.

For Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, working in the bustling city of New York has its advantages, including an above-average pay rate. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills will also find cushy salaries in Washington (+21 percent), Seattle (+19 percent), Houston (+15 percent), and Los Angeles (+2 percent). With compensation 16 percent below the national average, Cleveland is not known for hefty paychecks and actually represents the lowest-paying market. Portland and Pittsburgh are a couple other places where companies are known to pay below the median — salaries are 12 percent lower and 9 percent lower, respectively.

Key Stats for Help Desk Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.
Less than 1 year
4%
1-4 years
58%
5-9 years
22%
10-19 years
14%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Analyst Salaries

Experienced
▲14%

Mid-Career
▲6%

Late-Career
▲4%

National Average
$40,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
4%
1-4 years
58%
5-9 years
22%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 78%
vision benefits
Vision: 71%
no benefits
None: 17%
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