Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills take home an average $17.24 per hour. Final cash compensation to Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills varies from around $29K to approximately $53K; choice pay grades include potential for bonuses and profit sharing as high as $3K and $3K, respectively. Residence is the biggest factor affecting pay for this group, followed by experience level. Making up 78 percent of those who took the survey, male Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills greatly outnumber their female counterparts. Work is enjoyable for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, who typically claim high levels of job satisfaction. Although a strong majority have medical coverage and a fair number have dental coverage, nearly one in five claim no health benefits at all. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$30,668 - $54,955
(Median)
$31K
$41K
$55K
MEDIAN: $41,328
10%
50%
90%

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$12.80 - $23.09
(Median)
$13
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,668 - $54,955  
   
Bonus
$0.00 - $3,112  
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,092 - $52,774  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 256
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.80 - $23.09  
   
Overtime
$16.48 - $34.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,112  
   
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,092 - $52,774  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 309
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Pay by Experience Level for Help Desk Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $37K, but folks who have been around for five to 10 years see a markedly higher median salary of $41K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills bring in $45K after working for 10 to 20 years. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $44K by contrast.

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Experience Affects Help Desk Analyst Salaries

Experienced
up arrow 16%

Late-Career
up arrow 12%

Mid-Career
up arrow 6%

National Average
$39,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 104 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
58%
5-9 years
21%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 71%
medical benefits
Vision: 58%
dental benefits
None: 21%
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