Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills can expect wages of $17.67 per hour on average. Residence and years of experience each impact pay for this group, with the former having the largest influence. Among survey respondents, men are more common than women; 83 percent of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills are male. The majority of individuals in this role claim moderate levels of job satisfaction. A fair number enjoy medical and dental coverage in this occupation, and the greater part get vision benefits. Respondents to the PayScale salary survey provided the data for this report.

$30,961 - $53,611
(Median)
$31K
$42K
$54K
MEDIAN: $41,885
10%
50%
90%

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$13.43 - $23.68
(Median)
$13
$18
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,961 - $53,611  
   
Bonus
$0.00 - $3,973  
Profit Sharing
$2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,651 - $53,144  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 163
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.43 - $23.68  
   
Hourly Tips
$0.00  
Overtime
$17.23 - $36.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,973  
   
Profit Sharing
$2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,651 - $53,144  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 180
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Pay by Experience Level for Help Desk Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, experience does not seem to be a major factor in determining pay. Workers with less than five years' experience earn around $38K on average, and those who have five to 10 years under their belts see a higher median salary of $41K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills bring in $46K after working for 10 to 20 years. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $47K.

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Experience Affects Help Desk Analyst Salaries

Late-Career
up arrow 19%

Experienced
up arrow 14%

Mid-Career
up arrow 3%

National Average
$40,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
5%
1-4 years
57%
5-9 years
21%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 74%
medical benefits
Vision: 63%
dental benefits
None: 20%
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