Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills take home an average $17.24 per hour. Overall cash earnings for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills stretch from $29K on the lower end to $53K near the top, and the heftiest packages can encompass around $3K from bonuses and $3K from profit sharing. Residence is the biggest factor affecting pay for this group, followed by career length. Generally, women make up less than a third of all Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills who answered the questionnnaire. Although a strong majority have medical coverage and a fair number have dental coverage, roughly a fifth claim no health benefits at all. Job satisfaction is reported as high by the vast majority of workers. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$30,668 - $54,955
(Median)
$31K
$41K
$55K
MEDIAN: $41,328
10%
50%
90%

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$12.80 - $23.09
(Median)
$13
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,668 - $54,955  
   
Bonus
$0.00 - $3,112  
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,092 - $52,774  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 256
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.80 - $23.09  
   
Overtime
$16.48 - $34.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,112  
   
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,092 - $52,774  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 309
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Pay by Experience Level for Help Desk Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries of relatively inexperienced workers fall in the neighborhood of $37K, but folks who have racked up five to 10 years see a notably higher median of $41K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills with one to two decades of relevant experience report an average salary of approximately $45K. Survey respondents who have worked for more than 20 years actually report somewhat lower incomes of $44K.

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Experience Affects Help Desk Analyst Salaries

Experienced
up arrow 16%

Late-Career
up arrow 12%

Mid-Career
up arrow 6%

National Average
$39,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 104 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
58%
5-9 years
21%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 71%
medical benefits
Vision: 58%
dental benefits
None: 21%
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