Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

An average Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills can expect to take home roughly $17.71 per hour. Geography and tenure each impact pay for this group, with the former having the largest influence. In this profession, a fair number enjoy medical and dental coverage, and the greater part have vision insurance, as well. The vast majority of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills (84 percent) who took the survey are men. Most people on this career path report moderate levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.

$30,644 - $54,380
$31K
$42K
$54K
MEDIAN: $41,665
10%
50%
90%

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$13.28 - $23.87
$13
$18
$24
MEDIAN: $17.71
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,644 - $54,380  
   
Bonus
$0.00 - $3,973  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,755 - $53,480  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 140
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.28 - $23.87  
   
Hourly Tips
$0.00  
Overtime
$19.63 - $36.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,973  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,755 - $53,480  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 173

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Pay by Experience Level for Help Desk Analyst

Pay by Experience for a Help Desk Analyst has a positive trend. An entry-level Help Desk Analyst with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 214 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 85 salaries. An experienced Help Desk Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 52 salaries. A Help Desk Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 10 salaries.

Pay Difference by Location

National Average: $39,774

Larger city markers indicate a job is popular in that location.

New York offers some of the highest pay in the country for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, 25 percent above the national average. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills will also find cushy salaries in Washington (+22 percent), Seattle (+21 percent), Houston (+16 percent), and Los Angeles (+4 percent). Cleveland is the lowest-paying area, 15 percent south of the national average. Portland and Pittsburgh are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 8 percent lower, respectively.

Key Stats for Help Desk Analyst

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.
Less than 1 year
4%
1-4 years
57%
5-9 years
20%
10-19 years
15%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Analyst Salaries

Experienced
▲16%

Mid-Career
▲7%

Late-Career
▲6%

National Average
$40,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
20%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 76%
vision benefits
Vision: 67%
no benefits
None: 19%