Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Median pay for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills lies in the neighborhood of $17.74 per hour. Location is the biggest factor affecting pay for this group, followed by career length. Men make up the vast majority of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills (84 percent) who took the survey. Work is reasonably fulfilling for most Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills — the majority report average levels of job satisfaction. A strong majority enjoy medical and dental coverage in this occupation, and the larger part get vision benefits. The numbers in this rundown were provided by PayScale's salary survey participants.

$30,959 - $53,709
$31K
$42K
$54K
MEDIAN: $41,684
10%
50%
90%

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$13.29 - $23.93
$13
$18
$24
MEDIAN: $17.74
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,959 - $53,709  
   
Bonus
$0.00 - $3,991  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,648 - $53,277  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 146
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.29 - $23.93  
   
Hourly Tips
$0.00  
Overtime
$19.63 - $36.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,991  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,648 - $53,277  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 179

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Pay by Experience Level for Help Desk Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience make $38K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $42K. After working for 10 to 20 years, Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills make a median salary of $45K. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $42K on average.

Key Stats for Help Desk Analyst

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.
056
Less than 1 year
4%
1-4 years
57%
5-9 years
21%
10-19 years
15%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Analyst Salaries

Experienced
up arrow 14%

Late-Career
up arrow 6%

Mid-Career
up arrow 4%

National Average
$40,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
21%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 75%
vision benefits
Vision: 66%
dental benefits
None: 19%
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