Help Desk Analyst Salary with Help Desk / Desktop Support (Tier 1) skills

Average Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills make around $17.14 per hour. Total cash compensation to Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills approaches anywhere from $29K on the lower end to $53K on the higher end; in exceptional cases, this can include more than $3K from bonuses and upwards of $3K from profit sharing. Geography and career length each impact pay for this group, with the former having the largest influence. Most workers in this position report high levels of job satisfaction. Making up 77 percent of those who took the survey, male Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills greatly outnumber their female counterparts. While some workers in this profession — slightly more than a fifth — do not have any health coverage, a fair number do receive medical benefits and a strong majority have dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.

$31,156 - $55,384
(Median)
$31K
$42K
$55K
MEDIAN: $41,674
10%
50%
90%

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$12.64 - $22.93
(Median)
$13
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$31,156 - $55,384  
   
Bonus
$0.00 - $3,136  
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,942 - $52,802  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 222
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.64 - $22.93  
   
Overtime
$15.02 - $33.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,136  
   
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,942 - $52,802  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 280
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Pay by Experience Level for Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $37K on average, people with five to 10 years benefit from a notably larger average of $42K. For Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, 10 to 20 years of experience on the job amounts to an average salary of $45K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $43K.

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Experience Affects Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills Salaries

Experienced
up arrow 16%

Late-Career
up arrow 10%

Mid-Career
up arrow 8%

National Average
$39,000

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
21%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 70%
vision benefits Vision: 57% employee benefits None: 22%
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