Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

An average Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills can expect to take home roughly $17.71 per hour. Geography and tenure each impact pay for this group, with the former having the largest influence. In this profession, a fair number enjoy medical and dental coverage, and the greater part have vision insurance, as well. The vast majority of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills (84 percent) who took the survey are men. Most people on this career path report moderate levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.

$30,644 - $54,380
$31K
$42K
$54K
MEDIAN: $41,665
10%
50%
90%

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$13.28 - $23.87
$13
$18
$24
MEDIAN: $17.71
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,644 - $54,380  
   
Bonus
$0.00 - $3,973  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,755 - $53,480  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 140
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.28 - $23.87  
   
Hourly Tips
$0.00  
Overtime
$19.63 - $36.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,973  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,755 - $53,480  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 173
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Help Desk Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $38K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $43K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills claiming one to two decades of experience make an estimated median of $46K. Survey participants with more than twenty years of experience only make around $42K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Pay Difference by Location

National Average: $39,774

Larger city markers indicate a job is popular in that location.

New York offers some of the highest pay in the country for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, 25 percent above the national average. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills will also find cushy salaries in Washington (+22 percent), Seattle (+21 percent), Houston (+16 percent), and Los Angeles (+4 percent). Cleveland is the lowest-paying area, 15 percent south of the national average. Portland and Pittsburgh are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 8 percent lower, respectively.

Key Stats for Help Desk Analyst

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.
Less than 1 year
4%
1-4 years
57%
5-9 years
20%
10-19 years
15%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Analyst Salaries

Experienced
▲16%

Mid-Career
▲7%

Late-Career
▲6%

National Average
$40,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
20%
10-19 years
15%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 76%
vision benefits
Vision: 67%
dental benefits
None: 19%
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