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Help Desk Analyst Salary with Help Desk / Desktop Support (Tier 1) skills (United States)

Average Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills make around $16.72 per hour. Total cash compensation to Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills ranges from $29K on the lower end to $54K on the higher end; the final number includes potential for approximately $3K each from bonuses and profit sharing in exceptional cases. Geography is the biggest factor affecting pay for this group, followed by experience level. Male Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. Most Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills like their work and job satisfaction is high. A strong majority report receiving medical coverage from their employers and a fair number collect dental insurance. This report is based on responses to the PayScale salary survey.
Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,377 - $55,966
(Median)
31K
42K
49K
56K
MEDIAN: $41,574
10%
50%
75%
90%
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Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.54 - $22.95
(Median)
13
15
17
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$31,377 - $55,966  
   
Bonus
$0.00 - $3,032  
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,062 - $53,530  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 196
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.54 - $22.95  
   
Overtime
$15.71 - $33.55  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,032  
   
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,062 - $53,530  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 243
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Pay Difference By Location

New York
up arrow 45%
Washington
up arrow 27%
Chicago
up arrow 7%
Seattle
up arrow 5%
National Average
$38,000
Dallas
up arrow 2%
Houston
up arrow 4%
Oklahoma City
up arrow 16%
Larger circles over a city indicate a job is popular in that location.
Surpassing the national average by 45 percent, Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills in New York receive some of the highest pay in the country. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills will also find cushy salaries in Washington (+27 percent) and Chicago (+7 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Oklahoma City. Workers in Houston and Dallas earn salaries that trail the national average for those in this profession (4 percent less and 2 percent less, respectively).
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Experience Affects Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills Salaries

Experienced
up arrow 18%
Mid-Career
up arrow 11%
National Average
$38,000
Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 97 votes.

Gender

Female
22%
female alumni
 
Male
78%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
56%
5-9 years
23%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 73%
vision benefits Vision: 62% employee benefits None: 18%