Help Desk Analyst Salary with Help Desk / Desktop Support (Tier 1) skills

Earnings for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills come in at around $17.16 per hour on average. With some bonuses approaching $3K and certain profit sharing proceeds approaching $3K, overall incomes of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills spread between $29K and $53K depending on individual performance. Location is the biggest factor affecting pay for this group, followed by years of experience. Not all workers are lucky enough to have benefits; in fact, roughly a fifth are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by a fair number. Most workers in this position report high levels of job satisfaction. Generally, women make up less than a third of all Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills who answered the questionnnaire. The data in this summary comes from the PayScale salary survey.

$31,196 - $55,340
(Median)
$31K
$42K
$55K
MEDIAN: $41,777
10%
50%
90%

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$12.73 - $22.98
(Median)
$13
$17
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$31,196 - $55,340  
   
Bonus
$0.00 - $3,229  
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,027 - $52,895  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 224
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.73 - $22.98  
   
Overtime
$15.02 - $33.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,229  
   
Profit Sharing
$-0.50 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,027 - $52,895  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 281
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Pay by Experience Level for Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $37K, but folks who have been around for five to 10 years see a markedly higher median salary of $42K. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills with one to two decades of relevant experience report an average salary of approximately $45K. Folks with more than two decades of experience actually report lower incomes overall; their average comes out to a mere $43K.

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Experience Affects Help Desk Analyst with Help Desk / Desktop Support (Tier 1) skills Salaries

Experienced
up arrow 16%

Late-Career
up arrow 10%

Mid-Career
up arrow 8%

National Average
$39,000

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
21%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 71%
vision benefits Vision: 58% employee benefits None: 21%
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