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Help Desk Analyst Salary in Chicago, Illinois

A Help Desk Analyst in Chicago, Illinois earns an average salary of $40,443 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Help Desk / Desktop Support (Tier 2), Microsoft Exchange, and Microsoft Excel.
$31,462 - $53,723
(Median)
31K
40K
48K
54K
MEDIAN: $40,442
10%
50%
75%
90%

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$14.54 - $25.07
(Median)
15
19
23
MEDIAN: $19.00
10%
50%
75%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$31,462 - $53,723  
   
Bonus
$0.00 - $4,562  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,218 - $53,363  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 28
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$14.54 - $25.07  
   
Overtime
$13.84 - $35.98  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,562  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,218 - $53,363  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 18
United States (change)

Computer Help Desk Representative Job Listings

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Experience Affects Help Desk Analyst in Chicago, Illinois Salaries

Mid-Career
up arrow 20%

Experienced
up arrow 7%

National Average
$41,000

Entry-Level
up arrow 13%

Skills That Affect Help Desk Analyst in Chicago, Illinois Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 18%

Microsoft Exchange
up arrow 16%

Microsoft Excel
up arrow 11%

Help Desk / Desktop Support (Tier 1)
up arrow 1%

National Average
$41,000

Microsoft Office
up arrow 1%

Help Desk / Desktop Support
up arrow 1%

Microsoft Word
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
9%
1-4 years
46%
5-9 years
24%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 70%
vision benefits Vision: 60% employee benefits None: 18%