Median pay for Experienced Help Desk Analysts is around $50K annually. Job satisfaction is reported as high by the vast majority of workers. Most Experienced Help Desk Analysts survey respondents are men (76 percent). Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a fair number. The information for this snapshot was generated by responses to the PayScale salary survey.

$35,413 - $69,475
(Median)
$35K
$50K
$69K
MEDIAN: $49,606
10%
50%
90%

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$16.21 - $27.02
(Median)
$16
$22
$27
MEDIAN: $21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$35,413 - $69,475  
   
Bonus
$240.88 - $6,183  
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,479 - $65,081  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 100
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$16.21 - $27.02  
   
Overtime
$21.90 - $49.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$240.88 - $6,183  
   
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,479 - $65,081  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 68
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Skills That Affect Help Desk Analyst Salaries

Cisco Networking
up arrow 17%

Microsoft Office
up arrow 7%

Network Management / Administration
up arrow 7%

Information Technology (IT) Support
up arrow 6%

Microsoft Exchange
up arrow 2%

Microsoft Excel
up arrow 2%

Help Desk / Desktop Support
up arrow 1%

Help Desk / Desktop Support (Tier 2)
0%

A+
0%

National Average
$48,000

Customer Service
up arrow 2%

Microsoft Word
up arrow 2%

Windows Operating System General Use
up arrow 3%

Windows NT / 2000 / XP Networking
up arrow 3%

Help Desk / Desktop Support (Tier 1)
up arrow 4%

Microsoft Access
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
24 %
Male
76 %

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 80%
medical benefits
Vision: 72%
dental benefits
None: 10%
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