Experienced Help Desk Analyst Salary

Experienced Help Desk Analysts can expect to earn an average of $49K per year. Final cash compensation to Experienced Help Desk Analysts varies from around $35K to approximately $64K; choice pay grades include potential for bonuses and profit sharing as high as $4K. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Medical benefits are awarded to a large number, and a fair number earn dental coverage. This report is based on answers to PayScale's salary questionnaire.

$38,336 - $65,482
(Median)
$38K
$49K
$65K
MEDIAN: $48,640
10%
50%
90%

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$14.60 - $26.82
(Median)
$15
$20
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$38,336 - $65,482  
   
Bonus
$0.00 - $3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,601 - $63,650  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 150
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.60 - $26.82  
   
Overtime
$20.01 - $44.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $3,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,601 - $63,650  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 131
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Skills That Affect Experienced Help Desk Analyst Salaries

Microsoft Office
up arrow 9%

Cisco Networking
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 7%

Microsoft Word
up arrow 7%

Microsoft Excel
up arrow 7%

Windows Operating System General Use
up arrow 5%

Microsoft Exchange
up arrow 5%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Network Management / Administration
up arrow 1%

A+
0%

National Average
$46,000

Help Desk / Desktop Support
up arrow 2%

Help Desk / Desktop Support (Tier 1)
up arrow 2%

SQL
up arrow 4%

Customer Service
up arrow 6%

Microsoft Access
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 41 votes.

Gender

Female
31 %
Male
69 %

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 73%
vision benefits Vision: 65% employee benefits None: 12%
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