Experienced Help Desk Analyst Salary

Earnings for Experienced Help Desk Analysts come in at around $50K per year on average. A large number report receiving medical coverage from their employers and most collect dental insurance. The majority of workers are highly satisfied with their job. Making up 76 percent of those who took the survey, male Experienced Help Desk Analysts greatly outnumber their female counterparts. This snapshot results from replies to PayScale's salary survey.

$35,252 - $69,588
$35K
$50K
$70K
MEDIAN: $50,296
10%
50%
90%

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$16.38 - $27.91
$16
$22
$28
MEDIAN: $21.78
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$35,252 - $69,588  
   
Bonus
$193.92 - $8,970  
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,590 - $65,220  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 85
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$16.38 - $27.91  
   
Overtime
$11.63 - $50.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$193.92 - $8,970  
   
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,590 - $65,220  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 61

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Pay Difference by Location

National Average: $48,960

Larger city markers indicate a job is popular in that location.

With a pay rate for Experienced Help Desk Analysts that is 25 percent greater than the national average, New York offers a comfortable salary for those in this profession. Experienced Help Desk Analysts will also find cushy salaries in Houston (+14 percent). Chicago is the lowest-paying area, 8 percent south of the national average.

Key Stats for Help Desk Analyst

Gender

Female
24 %
Male
76 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
10-19 years
92%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Analyst Salaries

Cisco Networking
▲14%

Microsoft Active Directory
▲10%

Information Technology (IT) Support
▲8%

Network Management / Administration
▲7%

Microsoft Exchange
▲6%

Microsoft Office
▲5%

Help Desk / Desktop Support
▲3%

Windows Operating System General Use
▲3%

A+
▲1%

Microsoft Word
▲1%

Help Desk / Desktop Support (Tier 2)
▼0%

Microsoft Excel
▼0%

National Average
$49,000

Customer Service
▼4%

Windows NT / 2000 / XP Networking
▼4%

Help Desk / Desktop Support (Tier 1)
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
24 %
Male
76 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 81%
vision benefits
Vision: 74%
no benefits
None: 10%