Experienced Help Desk Analyst Salary

Experienced Help Desk Analysts pull down an average of $52K per year. Most Experienced Help Desk Analysts are fairly content with their jobs, and work satisfaction falls in line with the national average. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Male Experienced Help Desk Analysts are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The data in this summary comes from the PayScale salary survey.

$34,995 - $73,175
$35K
$52K
$73K
MEDIAN: $51,599
10%
50%
90%

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$15.67 - $28.19
$16
$21
$28
MEDIAN: $21.42
10%
50%
90%

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$0$73K
Salary $34,995 - $73,175
Bonus $0.00 - $9,091
Profit Sharing $2,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,430 - $67,073
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 65
Hourly Data $0$50
Hourly Rate $15.67 - $28.19
Overtime $1.43 - $50.34
Annual Data $0$67K
Bonus $0.00 - $9,091
Profit Sharing $2,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,430 - $67,073
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 55

Find Out Exactly What You Should Be Paid

United States (change)

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Help Desk Analyst Job Listings

Pay Difference by Location

National Average: $49,036

Larger city markers indicate a job is popular in that location.

With a pay rate for Experienced Help Desk Analysts that is 25 percent greater than the national average, New York offers a comfortable salary for those in this profession. Experienced Help Desk Analysts will also find cushy salaries in Houston (+14 percent). With compensation 8 percent below the national average, Chicago is not known for hefty paychecks and actually represents the lowest-paying market.

Key Stats for Help Desk Analyst

Gender

Female
24 %
Male
76 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
10-19 years
92%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Analyst Salaries

Cisco Networking
▲13%

Microsoft Active Directory
▲10%

Information Technology (IT) Support
▲8%

Network Management / Administration
▲7%

Microsoft Exchange
▲6%

Microsoft Office
▲4%

Help Desk / Desktop Support
▲3%

Windows Operating System General Use
▲3%

Help Desk / Desktop Support (Tier 2)
▼0%

A+
▼0%

Microsoft Word
▼0%

Microsoft Excel
▼0%

National Average
$49,000

Customer Service
▼4%

Windows NT / 2000 / XP Networking
▼4%

Help Desk / Desktop Support (Tier 1)
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
24 %
Male
76 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
vision benefits
Vision: 72%
no benefits
None: 12%
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