Experienced Help Desk Analyst Salary

Experienced Help Desk Analysts take home approximately $49K annually on average. Total cash earnings of Experienced Help Desk Analysts range from $35K on the low end to $64K on the high end; the final amount includes bonuses that can sometimes (albeit rarely) exceed $4K. For the most part, people in this position report moderate levels of job satisfaction. Male Experienced Help Desk Analysts are more prevalent than women among those who took the survey — 69 percent of professionals. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$38,175 - $66,269

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$14.65 - $26.79

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$38,175 - $66,269  
   
Bonus
$0.00 - $3,898  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,738 - $63,996  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 156
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.65 - $26.79  
   
Overtime
$20.84 - $45.73  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $3,898  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,738 - $63,996  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 133
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Skills That Affect Experienced Help Desk Analyst Salaries

Microsoft Office
up arrow 8%

Cisco Networking
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 6%

Microsoft Exchange
up arrow 5%

Microsoft Excel
up arrow 5%

Windows Operating System General Use
up arrow 4%

Microsoft Word
up arrow 4%

Network Management / Administration
up arrow 3%

Help Desk / Desktop Support (Tier 2)
0%

A+
0%

National Average
$46,000

Help Desk / Desktop Support
up arrow 2%

Help Desk / Desktop Support (Tier 1)
up arrow 2%

SQL
up arrow 4%

Customer Service
up arrow 4%

Microsoft Access
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
31 %
Male
69 %

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 75%
vision benefits Vision: 66% employee benefits None: 12%
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