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Experienced Help Desk Analyst Salary

Experienced Help Desk Analysts can expect to earn an average of $49K annually. Overall cash earnings for Experienced Help Desk Analysts stretch from $34K on the lower end to $63K near the top, and the heftier packages encompass bonuses that can (rarely) exceed $4K. Medical benefits are awarded to most, and a strong majority earn dental coverage. Work is enjoyable for Experienced Help Desk Analysts, who typically claim high levels of job satisfaction. More than half of Experienced Help Desk Analysts (68 percent) survey respondents are men. Participants in PayScale's salary questionnaire provided the particulars of this report.
$38,605 - $64,466
(Median)
39K
49K
56K
64K
MEDIAN: $48,784
10%
50%
75%
90%

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$14.79 - $27.02
(Median)
15
17
20
25
27
MEDIAN: $20
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$38,605 - $64,466  
   
Bonus
$0.00 - $3,606  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,821 - $63,361  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 128
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.79 - $27.02  
   
Overtime
$18.25 - $44.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $3,606  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,821 - $63,361  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 118
United States (change)

Computer Help Desk Representative Job Listings

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Skills That Affect Experienced Help Desk Analyst Salaries

Microsoft Office
up arrow 8%

Windows Operating System General Use
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 8%

Cisco Networking
up arrow 8%

Microsoft Word
up arrow 7%

Microsoft Exchange
up arrow 7%

Microsoft Excel
up arrow 7%

Network Management / Administration
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

A+
0%

National Average
$46,000

Help Desk / Desktop Support
up arrow 2%

Help Desk / Desktop Support (Tier 1)
up arrow 2%

SQL
up arrow 4%

Microsoft Access
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 42 votes.

Gender

Female
32 %
Male
68 %

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 72%
vision benefits Vision: 65% employee benefits None: 12%