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Experienced Help Desk Analyst Salary

Earnings for Experienced Help Desk Analysts come in at around $49K annually on average. Total incomes of Experienced Help Desk Analysts incorporate potential for, in rare cases, more than $4K from bonuses; these performance components cause packages to range between $34K and $64K. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. This report is based on answers to PayScale's salary questionnaire.

$39,016 - $65,967
(Median)
$39K
$49K
$66K
MEDIAN: $48,986
10%
50%
90%

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$14.51 - $26.86
(Median)
$15
$20
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$39,016 - $65,967  
   
Bonus
$0.00 - $3,548  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,208 - $63,801  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 138
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$14.51 - $26.86  
   
Overtime
$19.88 - $44.85  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $3,548  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,208 - $63,801  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 127

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Skills That Affect Experienced Help Desk Analyst Salaries

Microsoft Office
up arrow 9%

Microsoft Word
up arrow 9%

Windows NT / 2000 / XP Networking
up arrow 8%

Cisco Networking
up arrow 8%

Microsoft Exchange
up arrow 7%

Microsoft Excel
up arrow 7%

Windows Operating System General Use
up arrow 5%

Network Management / Administration
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 1%

National Average
$46,000

A+
up arrow 1%

Help Desk / Desktop Support (Tier 1)
up arrow 2%

Help Desk / Desktop Support
up arrow 3%

SQL
up arrow 5%

Microsoft Access
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.

Gender

Female
31 %
Male
69 %

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 72%
vision benefits Vision: 64% employee benefits None: 12%