The average pay for an Entry-Level Help Desk Analyst (Computer) is $16.59 per hour.

$32,080 - $52,636
(Median)
$32K
$41K
$53K
MEDIAN: $41,051
10%
50%
90%

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$12.54 - $22.20
(Median)
$13
$17
$22
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$32,080 - $52,636  
   
Bonus
$0.00 - $3,020  
Profit Sharing
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,018 - $51,508  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 128
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.54 - $22.20  
   
Hourly Tips
$2.00  
Overtime
$20.93 - $32.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,020  
   
Profit Sharing
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,018 - $51,508  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 158
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Computer Help Desk Representative Job Listings

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Help Desk Analyst (Computer) Advice

What do you wish you knew about your job when you first started out?

Help Desk Analyst (Computer) in Lansing:
"Nothing beats hands on experience."
I've applied very little of what I've learned in college or on my own to my job. Usually help desk positions revolve around specific applications your company uses.

United States (change)

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Employers: Start Here »

Skills That Affect Help Desk Analyst (Computer) Salaries

Help Desk / Desktop Support
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 3%

Windows Support
up arrow 3%

A+
up arrow 3%

Virtual Private Networking (VPN)
up arrow 3%

Account Management
up arrow 2%

Help Desk / Desktop Support (Tier 1)
0%

National Average
$38,000

Microsoft Exchange
up arrow 1%

Microsoft Active Directory
up arrow 2%

Microsoft Office
up arrow 3%

Applications
up arrow 3%

Windows Operating System General Use
up arrow 4%

Network Management / Administration
up arrow 4%

Microsoft Excel
up arrow 8%

Microsoft Word
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
21 %
Male
78 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 65%
medical benefits
Vision: 57%
dental benefits
None: 21%
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