Experienced Help Desk Analyst (Computer) Salary

For Experienced Computer Help Desk Analysts, annual average wages total $48K per year. Male Experienced Computer Help Desk Analysts are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Most Experienced Computer Help Desk Analysts report high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.

$36,800 - $76,471
$37K
$48K
$76K
MEDIAN: $48,066
10%
50%
90%

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$15.10 - $31.10
$15
$22
$31
MEDIAN: $22.15
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$36,800 - $76,471  
   
Bonus
$0.00 - $4,932  
Profit Sharing
$3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,869 - $70,185  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 54
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$15.10 - $31.10  
   
Overtime
$25.36 - $75.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,932  
   
Profit Sharing
$3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,869 - $70,185  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 40

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Key Stats for Help Desk Analyst (Computer)

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.
10-19 years
88%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Analyst (Computer) Salaries

A+
▲18%

Help Desk / Desktop Support (Tier 1)
▲11%

Windows Operating System General Use
▲7%

Windows Support
▲6%

Microsoft Exchange
▲6%

Microsoft Active Directory
▲5%

Help Desk / Desktop Support
▲5%

Applications
▲1%

Virtual Private Networking (VPN)
▲1%

National Average
$49,000

Microsoft Office
▼2%

Help Desk / Desktop Support (Tier 2)
▼5%

Microsoft Word
▼7%

SQL
▼9%

Microsoft Excel
▼15%

Windows NT / 2000 / XP Networking
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.

Gender

Female
25 %
Male
75 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 80%
vision benefits
Vision: 67%
dental benefits
None: 10%
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