Mid-Career Help Desk Manager, IT Salary

Median pay for Mid-Career IT Help Desk Managers is around $64K per year. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Making up 75 percent of those who took the survey, male Mid-Career IT Help Desk Managers greatly outnumber their female counterparts. Job satisfaction for Mid-Career IT Help Desk Managers is high. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$43,709 - $91,825
$44K
$64K
$92K
MEDIAN: $64,207
10%
50%
90%

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$13.91 - $36.24
$14
$22
$36
MEDIAN: $22.21
10%
50%
90%

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$0$93K
Salary $43,709 - $91,825
Bonus $511 - $10,161
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,408 - $93,629
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 145
Hourly Data $0$38
Hourly Rate $13.91 - $36.24
Overtime $30.60
Annual Data $0$93K
Bonus $511 - $10,161
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,408 - $93,629
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 18

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Help Desk Manager, IT Job Listings

Key Stats for Help Desk Manager, IT

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.
5-9 years
71%
10-19 years
29%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲32%

Network Management / Administration
▲4%

IT Management
▲2%

National Average
$64,000

Help Desk / Desktop Support
▼1%

Customer Relationship Management (CRM)
▼1%

Customer Service Metrics
▼1%

Help Desk / Desktop Support (Tier 2)
▼7%

Systems Help Desk Management
▼7%

Windows Support
▼7%

Project Management
▼8%

Computer Hardware Technician
▼13%

Microsoft Active Directory
▼13%

Microsoft Office
▼14%

Windows Operating System General Use
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
25 %
Male
75 %

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 69%
no benefits
None: 14%
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