Mid-Career Help Desk Manager, IT Salary

Median pay for Mid-Career IT Help Desk Managers lies in the neighborhood of $64K annually. Job satisfaction is high and work is enjoyable for most Mid-Career IT Help Desk Managers. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$41,798 - $93,491
$42K
$64K
$93K
MEDIAN: $63,631
10%
50%
90%

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$14.54 - $45.57
$15
$22
$46
MEDIAN: $22.31
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Salary
$41,798 - $93,491  
   
Bonus
$496.65 - $9,787  
Profit Sharing
$2,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,506 - $95,680  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 155
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.54 - $45.57  
   
Overtime
$30.60  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$496.65 - $9,787  
   
Profit Sharing
$2,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,506 - $95,680  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15

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Key Stats for Help Desk Manager, IT

Gender

Female
21 %
Male
79 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.
5-9 years
75%
10-19 years
25%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲32%

Network Management / Administration
▲5%

IT Management
▲3%

Customer Relationship Management (CRM)
▼0%

National Average
$64,000

Help Desk / Desktop Support
▼1%

Customer Service Metrics
▼1%

Systems Help Desk Management
▼6%

Help Desk / Desktop Support (Tier 2)
▼7%

Windows Support
▼7%

Project Management
▼8%

Computer Hardware Technician
▼13%

Microsoft Active Directory
▼13%

Microsoft Office
▼14%

Windows Operating System General Use
▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
21 %
Male
79 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
vision benefits
Vision: 73%
dental benefits
None: 12%
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