Experienced Help Desk Manager, IT Salary

Experienced IT Help Desk Managers can expect to earn an average of $70K per year. The majority of Experienced IT Help Desk Managers claim high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a strong majority. There are far more male Experienced IT Help Desk Managers survey respondents than women, making up 83 percent.

$51,818 - $98,665
$52K
$70K
$99K
MEDIAN: $70,318
10%
50%
90%

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$19.46 - $45.30
$19
$26
$45
MEDIAN: $26.36
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$51,818 - $98,665  
   
Bonus
$408.51 - $9,960  
Profit Sharing
$3,749  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$50,744 - $100,970  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$19.46 - $45.30  
   
Overtime
$31.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$408.51 - $9,960  
   
Profit Sharing
$3,749  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$50,744 - $100,970  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 18

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Key Stats for Help Desk Manager, IT

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.
10-19 years
86%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲26%

IT Management
▲14%

Project Management
▲10%

Microsoft Office
▲8%

Customer Service Metrics
▲7%

Customer Relationship Management (CRM)
▲1%

National Average
$71,000

Systems Help Desk Management
▼4%

Network Management / Administration
▼4%

Computer Hardware Technician
▼5%

Windows NT / 2000 / XP Networking
▼5%

Help Desk / Desktop Support (Tier 2)
▼6%

Help Desk / Desktop Support
▼6%

Windows Support
▼6%

Windows Operating System General Use
▼6%

Microsoft Active Directory
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 80%
vision benefits
Vision: 74%
dental benefits
None: 10%
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