Experienced Help Desk Manager, IT Salary

Experienced IT Help Desk Managers take home an average $70K per year. The vast majority (82 percent) of Experienced IT Help Desk Managers who answered the questionnaire are male. Job satisfaction is reported as high by the vast majority of workers. A large number report receiving medical coverage from their employers and a fair number collect dental insurance.

$51,806 - $99,028
$52K
$70K
$99K
MEDIAN: $70,422
10%
50%
90%

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$19.12 - $46.37
$19
$27
$46
MEDIAN: $27.24
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$51,806 - $99,028  
   
Bonus
$507 - $10,013  
Profit Sharing
$3,749  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$51,552 - $102,095  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 127
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$19.12 - $46.37  
   
Overtime
$31.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$507 - $10,013  
   
Profit Sharing
$3,749  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$51,552 - $102,095  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
© PayScale, Inc. @ www.payscale.com

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Key Stats for Help Desk Manager, IT

Gender

Female
18 %
Male
82 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.
10-19 years
88%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲28%

IT Management
▲11%

Microsoft Office
▲7%

Customer Service Metrics
▲6%

Project Management
▲6%

Customer Relationship Management (CRM)
▼0%

National Average
$71,000

Windows Support
▼3%

Network Management / Administration
▼4%

Help Desk / Desktop Support (Tier 2)
▼5%

Systems Help Desk Management
▼6%

Computer Hardware Technician
▼6%

Help Desk / Desktop Support
▼7%

Windows NT / 2000 / XP Networking
▼7%

Windows Operating System General Use
▼7%

Microsoft Active Directory
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 80%
vision benefits
Vision: 73%
dental benefits
None: 10%
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