Entry-Level Help Desk Manager, IT Salary

An Entry-Level Help Desk Manager, IT earns an average salary of $53,868 per year. A skill in Information Technology Infrastructure Library (ITIL) is associated with high pay for this job.

$35,057 - $79,223
$35K
$54K
$79K
MEDIAN: $53,868
10%
50%
90%

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$10.00 - $22.51
$10
$17
$23
MEDIAN: $16.80
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$35,057 - $79,223  
   
Bonus
$489.36 - $10,067  
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,912 - $78,375  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 103
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.00 - $22.51  
   
Overtime
$2.64 - $35.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$489.36 - $10,067  
   
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,912 - $78,375  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 29
© PayScale, Inc. @ www.payscale.com

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Key Stats for Help Desk Manager, IT

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.
Less than 1 year
4%
1-4 years
58%
5-9 years
38%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲16%

Project Management
▲2%

IT Management
▲1%

National Average
$52,000

Systems Help Desk Management
▼5%

Windows Support
▼5%

Microsoft Active Directory
▼8%

Help Desk / Desktop Support (Tier 2)
▼9%

Customer Service Metrics
▼10%

Computer Hardware Technician
▼12%

Windows Operating System General Use
▼12%

Help Desk / Desktop Support
▼17%

Microsoft Office
▼17%

Customer Relationship Management (CRM)
▼21%

Network Management / Administration
▼22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 68%
vision benefits
Vision: 60%
dental benefits
None: 16%
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