An Entry-Level Help Desk Manager, IT earns an average salary of $54,562 per year. A skill in Information Technology Infrastructure Library (ITIL) is associated with high pay for this job.

$34,937 - $82,807
(Median)
$35K
$55K
$83K
MEDIAN: $54,561
10%
50%
90%

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$10.09 - $22.62
(Median)
$10
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$34,937 - $82,807  
   
Bonus
$206.08 - $11,634  
Profit Sharing
$2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,725 - $83,829  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 115
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.09 - $22.62  
   
Overtime
$2.55 - $33.28  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$206.08 - $11,634  
   
Profit Sharing
$2,035  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,725 - $83,829  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 33
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Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
up arrow 17%

Customer Service Metrics
up arrow 8%

Project Management
up arrow 4%

National Average
$51,000

IT Management
up arrow 1%

Windows Support
up arrow 5%

Computer Hardware Technician
up arrow 9%

Microsoft Active Directory
up arrow 9%

Help Desk / Desktop Support (Tier 2)
up arrow 10%

Systems Help Desk Management
up arrow 11%

Windows Operating System General Use
up arrow 11%

Help Desk / Desktop Support
up arrow 17%

Microsoft Office
up arrow 19%

Customer Relationship Management (CRM)
up arrow 20%

Network Management / Administration
up arrow 22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 22 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 71%
medical benefits
Vision: 59%
dental benefits
None: 14%
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